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Novotel Madrid Center

4.0 star property
Central hotel connected to the convention centre in Madrid with bars

Photo gallery for Novotel Madrid Center

Exterior
Standard Room, Multiple Beds
Reception
Point of interest
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
The current price is AU$320
includes taxes & fees
27 Mar - 28 Mar

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    ‪4 min walk‬
  • Calle de Alcalá
    ‪8 min walk‬
  • Puerta de Alcalá
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

Madrid

Novotel Madrid Center puts you in the heart of Madrid, connected to the convention centre and within a 20-minute stroll of WiZink Center and Puerta de Alcalá. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, Eat Bar, is open for breakfast, brunch, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. 16146 square feet (1500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Salamanca hotel include El Retiro Park and Gran Via.

What's nearby

  • WiZink Center - 4 min walk
  • Puerta de Alcalá - 18 min walk
  • Gran Via - 3 min drive
  • El Retiro Park - 3 min drive
  • Prado Museum - 4 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

Central hotel connected to the convention centre in Madrid with bars
Novotel Madrid Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Conference rooms
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Madrid Center offers 790 accommodations with minibars and a safe. Beds feature down duvets. 37-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

What is the cancellation policy at Novotel Madrid Center?

Novotel Madrid Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Madrid Center?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on 27 Mar 2025 start from AU$319.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Madrid Center?

Yep, Novotel Madrid Center has a covered self car park for EUR 25 per day.

Does Novotel Madrid Center have a pool?

Novotel Madrid Center has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 11:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

What makes Novotel Madrid Center a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Novotel Madrid Center.

Is Novotel Madrid Center family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Madrid Center is a hit with families.

Does Novotel Madrid Center serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Madrid Center?

No, Novotel Madrid Center does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Madrid Center?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Novotel Madrid Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Madrid Center?

No, pets are not allowed.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Manuel Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KOUSHIK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Novotel in Madrid was absolutely fantastic! The hotel offered a perfect blend of comfort, cleanliness, and excellent service. A special shoutout to Yuri, who went above and beyond to make our experience unforgettable. Their attention to detail and warm hospitality truly stood out. Thank you, Yuri, for making our trip even more memorable! Highly recommend this hotel to anyone visiting Madrid
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, miami

Liked: Staff & service, property conditions & facilities
Greta front desk staff !
Stayed 1 night in Nov 2024

6/10 Okay

John R Font

Disliked: Property conditions & facilities, room comfort
Pinta mejor de lo que es :(
El lobby es muy bonito y moderno. Segunda vez que me hospedo (la primera vez fue en agosto-2022) El check-in y out fue rápido y muy amables, sin embargo, se nota que ha decaído la limpieza y mantenimiento en especial de los ascensores y habitaciones. La cama inestable, como un catre con ruedas de mala calidad, colchón malo, almohadas viejas y nada cómodas. Se nota el desgaste de sábanas y toallas. El wifi inestable en la habitación pero MUY inestable (casi como si no existiera ), si tienes que trabajar o hacer alguna transacción nada seguro porque iba y venía a cada minuto. Por otro lado, buena ubicación y personal amable
Stayed 3 nights in Nov 2024

8/10 Good

Gauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here; I would book again without hesitation
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. The 24h restaurant and bar are a plus! Rooms are big and very clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 5 nights in Oct 2024

6/10 Okay

James

Liked: Staff & service, amenities
Disliked: Cleanliness
The common areas, bar and dining area were nice with pleasant staff and good options. And the availability of taxis for transportation to the airport etc was great. However I found it overpriced as the rooms and hallways were not very clean and quite rundown as well as being small rooms.
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and also its location, truly amazing and the staff always makes you feel you’re home.
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service, property conditions & facilities
Midway to airport and Retiro Park downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Hrag

Business traveller
Liked: Cleanliness, amenities
The location is great, amenities are nice, staff very friendly!
Stayed 2 nights in Sep 2024

2/10 Terrible

Natasha

Stayed 9 nights in Sep 2024

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel bien cuidado, habitación cómoda y limpia. Pero es un hotel masivo, muy grande. Habían siempre mucha gente en el lobbie y en el restaurante del desayuno. Ascensores siempre llenos a la hora de check out.
Stayed 3 nights in Sep 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service
location
Stayed 3 nights in Sep 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

AUGUSTO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a short city break with a rooftop pool an added bonus
Stayed 4 nights in Sep 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! Great food options, perfect for families.
Stayed 2 nights in Aug 2024

10/10 Excellent

Viktoriya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was wonderful! The room was small, but it had 3 beds, so it was convenient. I would return to this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is under the hotel. The staff and hotel is family friendly. They gave my kids colors and little coloring books. The breakfast buffet here is a MUST!! The hotel pool is in the rooftop and they have a lifeguard on duty. Towels are provided. We really enjoyed the hotel!
Stayed 1 night in Aug 2024