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The Westin Monache Resort, Mammoth

4.0 star property
Pet-friendly Mammoth Lakes hotel connected to a shopping centre, steps from Village Gondola Station
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Monache Resort, Mammoth

Front of property - evening/night
32-inch flat-screen TV with cable channels, TV, pay films
Premium bedding, in-room safe, iron/ironing board, rollaway beds
32-inch flat-screen TV with cable channels, TV, pay films
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
The price is AU$739
includes taxes & fees
21 Jan - 22 Jan

Explore the area

Map
50 Hillside Dr, Po Box 388, Mammoth Lakes, CA, 93546
  • Village Gondola Station
    ‪4 min walk‬
  • Sierra Star Golf Course
    ‪3 min drive‬
  • Canyon Express Lift
    ‪3 min drive‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪16 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Studio Suite

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Premium bedding, in-room safe, iron/ironing board, rollaway beds

One Bedroom Suite

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite High Floor

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Studio Suite High Floor

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom

Combined shower/bathtub, rainfall showerhead, free toiletries

Family Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Separate bedroom
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite High Floor

Premium bedding, in-room safe, iron/ironing board, rollaway beds

One Bedroom Suite High Floor

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Mammoth

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Two Bedroom Suite Mammoth

Highlights

Balcony
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • 98 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Two Bedroom Suite

Combined shower/bathtub, rainfall showerhead, free toiletries

Two Bedroom Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • 92 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Two Bedroom Luxury Suite

32-inch flat-screen TV with cable channels, TV, pay films

Two Bedroom Luxury Suite

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
2 bedrooms
Bathrobes
  • 122 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Family Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Balcony or patio
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite Mammoth

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Studio Suite Mammoth

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Bathrobes
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite ADA

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Two Bedroom Suite ADA

Highlights

Balcony
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Suite ADA

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Two Bedroom Luxury Suite ADA

Highlights

Balcony or patio
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Mountain View

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Double Bed, Mountain View

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
Sofa bed
2 bedrooms
  • 98 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed

View all photos for One Bedroom Suite Mammoth

Premium bedding, in-room safe, iron/ironing board, rollaway beds

One Bedroom Suite Mammoth

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AU$1,100
for 1 room
includes taxes & fees
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About the area

Mammoth Lakes

The Westin Monache Resort, Mammoth places you in the centre of Mammoth Lakes, connected to a shopping centre and within a 30-minute stroll of Village Gondola Station and Sierra Star Golf Course. Highlights at this hotel include 2 hot tubs, a restaurant and an outdoor swimming pool. .The restaurant, Whitebark Restaurant, serves Fusion cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Mammoth Lakes hotel include Mammoth Lakes Welcome Center and Mammoth Mountain Ski Resort.

What's nearby

  • Village Gondola Station - 4 min walk
  • Sierra Star Golf Course - 3 min drive
  • Eagle Express Ski Lift - 4 min drive
  • Mammoth Mountain - 6 min drive
  • Mammoth Mountain Ski Resort - 9 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 179 min drive

Restaurants

  • ‪Mammoth Brewing Company - ‬8 min walk
  • ‪Old New York Deli & Bagel - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Warming Hut - ‬4 min drive
  • ‪Looney Bean - ‬3 min drive

About this property

The Westin Monache Resort, Mammoth

Pet-friendly Mammoth Lakes hotel connected to a shopping centre, steps from Village Gondola Station
The Westin Monache Resort, Mammoth offers its guests 2 hot tubs, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 1500 square feet (135 square metres) and includes a conference centre. Barbecue grills, gift shops/newsstands, and ski storage are also featured at The Westin Monache Resort, Mammoth. Self parking is free.

This 4-star Mammoth Lakes hotel is smoke free.

  • 230 guestrooms or units
  • 7 levels
  • 1500 sq ft of conference space
  • 135 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin Monache Resort, Mammoth offers 230 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Free covered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Whitebark Restaurant

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Outdoor pool
  • Ski equipment rentals
  • Ski storage
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,500 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through middle to late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Ski storage
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monache
Westin Monache
Westin Monache Mammoth Lakes
Westin Monache Resort
Westin Monache Resort Mammoth Lakes
Mammoth Lakes Westin
Westin Mammoth Lakes
Westin Monache Hotel Mammoth
Westin Monache Resort Mammoth Hotel Mammoth Lakes
Westin Monache Resort Mammoth
Westin Monache Mammoth
The Westin Monache Resort
The Westin Monache Resort, Mammoth Hotel
The Westin Monache Resort, Mammoth Mammoth Lakes
The Westin Monache Resort, Mammoth Hotel Mammoth Lakes

Frequently asked questions

What is the cancellation policy at The Westin Monache Resort, Mammoth?

The Westin Monache Resort, Mammoth offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Monache Resort, Mammoth?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at The Westin Monache Resort, Mammoth on 21 Jan 2025 start from AU$699.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Monache Resort, Mammoth?

Yep, The Westin Monache Resort, Mammoth has a free self car park. Additionally there is secured covered valet parking with in/out privileges for USD 15 per night.

Are there any beaches close to The Westin Monache Resort, Mammoth?

The closest beach to The Westin Monache Resort, Mammoth is June Lake Beach (17.5 km).

Does The Westin Monache Resort, Mammoth have a pool?

The Westin Monache Resort, Mammoth has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes The Westin Monache Resort, Mammoth a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Monache Resort, Mammoth.

Is there a free airport shuttle available at The Westin Monache Resort, Mammoth?

No, The Westin Monache Resort, Mammoth does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Monache Resort, Mammoth?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Monache Resort, Mammoth?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Westin Monache Resort, Mammoth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Atherton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a two bedroom suite which had a kitchen. It was a large and attractive suite. The mammoth Village was great too with restaurants and shops open even in the shoulder season. The hotel staff was extremely friendly and courteous. We will definitely be back. The hiking in the area class
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff and absolutely the best place i have ever stayed,,
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with one hiccup
We stayed one night at Westing Monache Resort for a short Eastern Sierra fall color trip. The hotel is quite nice, and the room is more like a studio apartment with stove top, dish washer, pots, pan, plates, and utensils. But we ate in the restaurant, which is quite good for taste, quantity, and service. Checking in was fairly quick, except they sent us to the wrong room. So, we had to go back to the front desk. They don't have any rooms with double beds, and the sofa bed was not comfortable. The free self-parking garage worked out well, and the complimentary water in the room and morning coffee in the lobby were nice.
Stayed 1 night in Oct 2024

6/10 Okay

Helen

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brenda

Stayed 2 nights in Sep 2024

6/10 Okay

Devon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Frayed carpet, banged up walls, old tub sealant and the shower valve banged up and loose. One guy working there gave me a snotty answer when I asked where the rear stairway was located. $25 resort fee per day and they charge you tax on top of the fee. On a positive note, the bed was clean and comfortable and the cleaning service is excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

EDSEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, relax, Rooms & staff are top notch.
Stayed 3 nights in Oct 2024

6/10 Okay

AMIN

Travelled with family
Liked: Staff & service
Small window, Hotel was not nearly full and they still gave us a room near the pool didn’t feel comfortable leaving curtains open. Mattress was not comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

HECTOR, Guadalajara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I expect the hotel to be more like other properties that you have such us the beaver creek one. The pool was dirty, the bench at the gym was broken. The hostess at the reception they were esucated by seems that they were doing you a favor to attend us when we arrived
Stayed 1 night in Oct 2024

8/10 Good

Paki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely, and plan to return next year. We loved the Mammoth Studio that we stayed in, but would appreciate the following: pot holders and trivets in the kitchenette. Also it would be nice if the bathroom door had a hook for bath robes and towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the peaceful atmosphere and the great customer service staff at the front desk was amazing very friendly and helpful it was our 33 years anniversary and they made us feel special.
Stayed 2 nights in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

rita

Travelled with family
Liked: Amenities, property conditions & facilities
The place was beautiful and convenient to visit. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

Nuria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had bad experience with bellboy help
Stayed 1 night in Aug 2024

4/10 Poor

Ekaterina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness standards and service have decreased significantly. They replaced all pillows at the hotels with some cheap and lumpy ones. We had really hard time sleeping. I asked to replace my set with a newer one, but I had to follow up on my request two more times during the day. Moreover, our bed comforter had a stain prior our arrival, we left a note for the cleaning personnel to replace it, but they didn’t care about the note, we ended up with the same comforter. Also, the restaurant downstairs, even though with good food, had really dirty tables. One hot tub was closed and another didn’t have working jets. Yet, they charged us ~$450 per night. Not really the service of a 4 star hotel, what a shame!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location near by village
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024