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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall

Photo gallery for The Charter House

Lobby
VIP Room | Living area
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is AU$80
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Ayala Museum
    ‪4 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

Highlights

Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Bidet
Hairdryer
Electric kettle
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

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includes taxes & fees
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About the area

Makati

The Charter House places you in the centre of Makati, steps from Greenbelt Shopping Mall and within a short 5-minute stroll of Ayala Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a rooftop terrace. .The coffee shop, The Capiz Coffee Shop, serves local and international cuisine and is open for breakfast, lunch and dinner. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 9:00 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 3.5-property class Makati Central Business District hotel include Asian Institute of Management and Ayala Museum.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk
  • Ayala Center - 1 min walk
  • Glorietta Mall - 7 min walk
  • SM Mall of Asia - 7 min drive
  • Fort Bonifacio - 9 min drive

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 10 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

What is the cancellation policy at The Charter House?

The Charter House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charter House?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The Charter House on 10 Mar 2025 start from AU$79.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Charter House have a pool?

The Charter House has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from March 10 2025 to June 15 2025 (dates subject to change).

Does The Charter House serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 9:00 AM to 10 AM.

Is there a free airport shuttle available at The Charter House?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Charter House?

Yep, you can grab a meal at The Charter House's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The Charter House?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Charter House?

No, pets and service animals are not allowed.

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 681 reviews
Rating 8 - Good. 270 out of 681 reviews
Rating 6 - Okay. 111 out of 681 reviews
Rating 4 - Poor. 38 out of 681 reviews
Rating 2 - Terrible. 15 out of 681 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew a

Travelled with partner
It is a clean place just very out dated. Can place for the price I think it was nice
Stayed 2 nights in Nov 2024

6/10 Okay

Nila

Travelled with partner
Liked: Staff & service
Linen, towels very worn out. They put soiled duvet cover, very disappointing.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location is Greenbelt 1
Check-in was quick. Staff are friendly. And most important, the location is the best!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Greenbelt is right across the street. Greenbelt 1 has been demolished, but Greenbelt 5 is still open.
Stayed 2 nights in Nov 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good One
Staff are well-mannered, polite and accomodating. Hotel is old yet clean and tidy. Beds are soft and nice. The hotel is very good considering its age, however the manage should look into elecrical fittings. The bathroom lights have the cricket sounds when on in room 305. The towels are very old, brownish white- in color- like floor rugs. The floor rugs are somewhat hand outs from no where, blue color with spots from bleaching. Regardless, happy to use this hotel again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable bed, just across Makati’s biggest mall
Stayed 2 nights in Oct 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing location. very clean property. Customer service was great. breakfast was good. I will return if in Mkati again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mary jill

Travelled with family
Liked: Staff & service
The property is old. There was too much noise on the road. Across the street tge noise from the construction was unbearable. Other than that,room is kept clean. And oh our server, I did not get his name. Every time we go to eat our breakfast, he seems unhappy, but still serves us. There’s this older gentleman who is always welcoming with a smile. But our server never had that welcoming smile except we felt snab.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charter House never disappoints. I’ve stayed here many times and am always very satisfied with their price, cleanliness, great service. I enjoy staying here since it’s across from Greenbelt Mall which is one of my favorite mall. Their room service is quick and the food is fresh, clean and very good. I highly recommend Charter House for short or long stays.
Stayed 3 nights in Oct 2024

4/10 Poor

E

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, property conditions & facilities
The room wall needs painting and the bathroom door it has cracks underneath.
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location near greenbelt. But the Place itself needs painting and renovation.
Stayed 4 nights in Oct 2024

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Staff & service
Great location by greenbelt - easy walk to malls and restaurants 7 Eleven next door But demolition going on across the road that is very noisy Breakfast was not great
Stayed 1 night in Oct 2024

8/10 Good

Ronaldo, LOMITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contraction in the area, busy street noise. But the hotel convenient to all the Mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joval Barretto, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Analie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and close to dining and shopping.
Stayed 3 nights in Sep 2024

8/10 Good

johanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Fe Henrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

8/10 Good

Nazri

Liked: Cleanliness, staff & service
Very helpful and friendly staff, and the property itself is an incredibly nostalgic experience for those who adore older hotels. The complimentary breakfasts are straight out of the 80s/90s, plenty of choices including red hot dogs and breakfast classics like tapa (tough, not recommended) and tocino (cooked crispy, delicious). Reviews that mention mold are on point, unfortunately, particularly visible in shower grout/sealant. Rooms are otherwise appropriately maintained. TV in my room had a defective screen with bizarre scan lines, but I never used it so not a huge deal. Prospective guests should be aware of the Greenbelt mall renovations taking place right across the street. Extremely noisy demolition work throughout my stay that lasted anywhere between 8am and 10pm (occasionally past midnight when the crew thought they could get away with "quieter” work on interior parts of the mall). Not the worst if you're mainly using the room for sleep, but unbearable if planning to sleep in or stay in your room. Charter House should consider soundproofing options/better windows that don't rattle, especially since the Greenbelt project is supposed to continue for years. Super convenient location, though, hard to complain for the price. A 7-11 next door for snacks or small purchases, a bank on the right if required. Again, great staff, especially housekeeping who located sheets to help with my skin allergies/fragrance sensitivities. Just maybe bring some very good earplugs.
Stayed 14 nights in Aug 2024

6/10 Okay

jorge, san jose

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They made my pay prior upgrade but they give me a small room, noisy and smelly smoke.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Charter House, with walkable restaurants and shopping around is a plus. The hotel is very clean, no smell, very friendly staff. Definitely will recommend! Thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roslynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here a few times and I still love this place. Affordable and conveniently located directly across Greenbelt 5. There was construction and mall renovations this time, making the entrance was much farther, but that's not the hotel's fault. Health Way, some type of clinic that does executive check ups is why I booked this hotel again. There's A LOT of shopping and eating to do here. Very nice place! I also love how everything is connected so you don't really have to walk across the busy streets. I didn't even know I was in another mall already. Breakfast is simple, but good. You get to choose from four, set menus, but you can always order other things. Coffee is simple, but amazing and addicting. There are several convenient stores nearby if you ever need anything. Rooms are nice and spacious. Beds are nice and linen was clean. Room had a nice smell. There's a small pool upstairs, but feels weird to swim there alone.
Stayed 2 nights in Jul 2024