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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property
Family ski hotel with 2 bars/lounges

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
Dinner and brunch served
View from room
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
The current price is AU$145
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪4 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪4 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

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Baymont by Wyndham Medicine Hat

Medicine Hat
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,311 reviews
The price is AU$108
includes taxes & fees
31 Mar - 1 Apr
Baymont by Wyndham Medicine Hat

About the area

Medicine Hat

You'll be connected to the convention centre at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., and within a short 5-minute stroll of Galaxy Cinemas Medicine Hat and Medicine Hat Mall. Highlights at this ski hotel include 2 bars/lounges, a full-service spa and a casino. .A relaxing day at Alberta Massage and Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, R Kitchen, is open for brunch and dinner. Enjoy the free water park, indoor swimming pool and 24-hour gym as well as access to a driving range. 8000 square feet (743 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a ski shuttle. .With a stay at this Medicine Hat hotel, you'll be 2.7 km (1.6 mi) from Medicine Hat Exhibition & Stampede and 4 km (2.5 mi) from Medicine Hat College.

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Boston Pizza - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Asia Garden Restaurant - ‬2 min walk

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Family ski hotel with 2 bars/lounges
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the on-site casino.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available.

This Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Ski lift tickets
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Alberta Massage and Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square foot of space)
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Indoor pool
  • Piano
  • Pro golf shop
  • Shopping
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Free cot
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (8,000 square foot of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Frequently asked questions

What is the cancellation policy at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. on 30 Mar 2025 start from AU$145.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a spa on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, Alberta Massage and Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. have a pool?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has an indoor pool.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Is Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a hit with families.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

No, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. does not offer an airport shuttle service.

Is there a bar or restaurant at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, you can grab a meal at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.'s onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

There is a golf course next to Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1171 reviews
Rating 8 - Good. 309 out of 1171 reviews
Rating 6 - Okay. 268 out of 1171 reviews
Rating 4 - Poor. 162 out of 1171 reviews
Rating 2 - Terrible. 90 out of 1171 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

tyler

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room wasn’t cleaned for a few days. Asked a cleaner for towels, she said she doesn’t have any but will drop some off after. Never showed up. Continental breakfast was terrible, a dog wouldn’t eat it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Tambi

Liked: Cleanliness, staff & service
Would stay here again grew up in Medicine Hat so I’ve been to the lodge lots in my life for the swimming and the casino
Stayed 1 night in Dec 2024

10/10 Excellent

jeff

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient. Lots of indoor space with high skylight ceilings in foyer.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Stayed 1 night in Dec 2024

6/10 Okay

Quentin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
This was not a really bad experience. Would say average that'swhy I give a 3 star. We really like the option of the spa and bar part. Staff was overall friendly. Room was not too bad, carpet had dirty stains on them and absolutely horrible lightning in the bathroom. Room was way to hot for the temperature it was outside. The heat in this room is out dated, no thermostat but an old switch on the vent thing(not sure what to call it). Breakfast was really good.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
The Lodge
Hotel was dated, but in good condition. Very quiet during our stay, which was nice.
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just sell it already.
This hotel is barely keeping the lights on. They still have a hidabed in the suites from the 1980s. Back killer. The door for the steam shower was almost falling off its hinges. Room needs a serious renovation overall. Smells like urine. Good job. Hot tub is out of commission. Has been for two years. Heat was at a minimum in the pool and waterslides. Hard not to start shivering. This hotel was always my goto when visiting Medicine Hat. Surprisingly I didn't see any other guests. Never again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
It was nice . And fun
Stayed 2 nights in Nov 2024

6/10 Okay

Sean, Calgary

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The kids loved the water slide, except the the whole stupid wrist band thing and guests only. We wanted to let our friends kids in with ours. It this was a hassle… and f they just had the door work by key card like most other hotels this would t be an issue. Someone left thier dog alone in thier room at 6am and the dog barked for almost an hour and woke everyone up. Time for new mattresses as well and maybe time to replace the carpet. This place will do in a pinch but is pretty dated.
Stayed 2 nights in Dec 2024

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I found it very noisy from the swimming pool area when we went for breakfast. Heater in our room was noisy at night which woke me up a couple if times. The rooms are very nice and clean.
Stayed 1 night in Dec 2024

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is right there that you need, kids enjoyed waterslides !
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Travelled with family
Disliked: Staff & service, property conditions & facilities
Tv only had 6 channels and they never cleaned my room once in my 3 night stay. Door that accessed the outside was pretty much ripped off the hinge. I have stayed here many times before but this was by far the worst.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the convenience of this property. It is showing its age but the staff is very friendly
Stayed 1 night in Dec 2024

8/10 Good

alexandre

Stayed 1 night in Dec 2024

10/10 Excellent

Beverley

Travelled with family and small children
Liked: Amenities
Kids loved the water park.
Stayed 2 nights in Dec 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old and so out to date. Breakfast was horrible no restaurant open for families. the hot tub was broken rooms couldn’t control the temp at all
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a very poor experience with the hotel room. The heater did not work. There was a piece of paper with instructions on it as to how to get it going. We tried most of the night to get it working properly and it wasn't to be. The bathtub also did not drain well. In all the condition of this room was unacceptable not because of staff cleaning work but because of normal maintenance standards of a good hotel. Probably would not return!
Stayed 2 nights in Nov 2024