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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property
Family ski hotel with 2 bars/lounges

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
View from room
Dinner and brunch served
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Breakfast included
  • Parking included
The current price is AU$139
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪4 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪4 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 29.8 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 29.8 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 29.8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Medicine Hat

  • Pool
  • Hot tub
  • Breakfast included
  • Waterslide
4.5 out of 5, Wonderful, (1002)
The price is AU$171
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Days Inn by Wyndham Medicine Hat

About the area

Medicine Hat

At Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., you'll be connected to the convention centre and 0.4 km (0.2 mi) from Medicine Hat Mall. Highlights at this ski hotel include 2 bars/lounges, a full-service spa and a casino. .A relaxing day at Alberta Massage and Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, R Kitchen, is open for brunch and dinner. 8000 square feet (743 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a ski shuttle. .With a stay at this Medicine Hat hotel, you'll be 2.7 km (1.6 mi) from Medicine Hat Exhibition & Stampede and 4 km (2.5 mi) from Medicine Hat College.

What's nearby

  • Medicine Hat Mall - 4 min walk
  • Medicine Hat Exhibition & Stampede - 4 min drive
  • Medicine Hat College - 4 min drive
  • Esplanade Arts and Heritage Centre - 8 min drive
  • Medalta in the Historic Clay District - 9 min drive

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Boston Pizza - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Asia Garden Restaurant - ‬2 min walk

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Family ski hotel with 2 bars/lounges
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a 24-hour fitness centre. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the on-site casino.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available.

This Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Ski lift tickets
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Alberta Massage and Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Piano
  • Pro golf shop
  • Shopping
  • Ski passes

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (8,000 square foot of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Frequently asked questions

What is the cancellation policy at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. on 24 Feb 2025 start from AU$138.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a spa on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, Alberta Massage and Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Is Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a hit with families.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

No, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. does not offer an airport shuttle service.

Is there a bar or restaurant at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, you can grab a meal at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.'s onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

There is a golf course next to Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1126 reviews
Rating 8 - Good. 296 out of 1126 reviews
Rating 6 - Okay. 259 out of 1126 reviews
Rating 4 - Poor. 158 out of 1126 reviews
Rating 2 - Terrible. 87 out of 1126 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a very poor experience with the hotel room. The heater did not work. There was a piece of paper with instructions on it as to how to get it going. We tried most of the night to get it working properly and it wasn't to be. The bathtub also did not drain well. In all the condition of this room was unacceptable not because of staff cleaning work but because of normal maintenance standards of a good hotel. Probably would not return!
Stayed 2 nights in Nov 2024

2/10 Terrible

Marlene

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is definitely dated, but overall clean and beds were comfy enough. It was nice having the casino and restaurants in the hotel. Waterslides would be more enjoyable if there was a hot tub.
Stayed 1 night in Oct 2024

6/10 Okay

Melisa

Liked: Staff & service
Kids loved the waterslide
Stayed 1 night in Nov 2024

4/10 Poor

Chantalle

Disliked: Cleanliness, staff & service, property conditions & facilities
I am not overly happy how this place has turned out. I have stayed her multiple times but only gets worse. Investing money in all the wrong places. No hot tub should be advertised, the water is way to cold. We had to go and ask for towels as they were empty and it wasnt even busy. The breakfast was horrible. Bland, basic and not overly child friendly. Chairs are dirty, hair in food... we booked a suite that stated 2 kids 2 adults and still needed to call for blankets and pillows. When we called it took a while for then to answer and again it wasnt even busy, and to top it all off there was mold all over our shower. With all the newer hotels around, i would highly recommend going there instead.
Stayed 2 nights in Nov 2024

6/10 Okay

Kaleen

Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot tub, the pool was freezing and the breakfast was horrible
Stayed 3 nights in Nov 2024

8/10 Good

Candace

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Run down and very dirty in water park
Stayed 1 night in Nov 2024

10/10 Excellent

Jaryd, Canmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and we were able to take advantage of an early check in as well as a late check out.
Stayed 2 nights in Nov 2024

6/10 Okay

Shayla

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
The pool was cold, including the kiddy pool.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed
Lots of dining options, and entertainment for the whole family. The rooms are dated and could use a renovation but it’s clean, and the beds are comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Checked into my room; stains on bed; huge mess of something sprayed above the main window. I advised the front desk; he was great and moved me to a new room which is in better condition. Apologized and took a copy of my room pics.
Stayed 1 night in Nov 2024

10/10 Excellent

Blaine

Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay in Medicine Hat
My favourite place to stay when I’m in Medicine Hat!!
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 1 night in Nov 2024

6/10 Okay

Diosa

Liked: Staff & service
I stay good
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine, High River

Stayed 1 night in Oct 2024

8/10 Good

Lorelee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Travelled with family
It was beautiful lobby and nice casino. Room was good but bathroom shower/tub still really old condition and stained and creaky. Room Carpet needed upgrade. Pool was small and they would not allow guests. The rate was good and overall it was nice.
Stayed 2 nights in Oct 2024

6/10 Okay

Sharie

Travelled with partner
Disliked: Staff & service, amenities
We were unable to check into room until late then noticed its older room. Clean but for price not worth it. Also free breakfast but was not good over cooked food. This was about 3 star for sure. Expensive for what you got.
Stayed 1 night in Oct 2024