Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott

4.0 star property
Beachside hotel with outdoor pool

Photo gallery for Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott

Lobby
View from property
Exterior
Exterior
Outdoor wedding area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
The current price is AU$400
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
2600 Sand Dunes Dr, Monterey, CA, 93940
  • Del Monte Beach
    ‪2 min drive‬
  • Monterey County Fairgrounds
    ‪2 min drive‬
  • Monterey Bay Aquarium
    ‪6 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪8 min drive‬

Room options

Panoramic Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Monterey

At Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott you'll be within just a 5-minute stroll of Monterey State Beach and within 20 minutes of Eolian Dunes Preserve. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, The Lantern Room, serves Californian cuisine. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site 24-hour gym, Hot tub and pool loungers. Plus you'll find concierge services, a 24-hour front desk and a garden. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Monterey hotel include Monterey Bay and Monterey Bay Aquarium.

What's nearby

  • Del Monte Beach - 2 min drive - 1.8 km
  • Monterey County Fairgrounds - 2 min drive - 2.3 km
  • Fisherman's Wharf - 5 min drive - 4.6 km
  • Cannery Row - 5 min drive - 5.1 km
  • Monterey Bay Aquarium - 6 min drive - 6.3 km

Getting around

  • Monterey Station - 14 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott

Beachside hotel with outdoor pool
Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges.

Event space at this hotel measures 56171 square feet (5218 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott. For a fee, parking is available. A complete renovation of Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott was completed in August 2024.

This 4-star Monterey hotel is smoke free.

  • 192 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 56171 sq ft of conference space
  • 5218 sq. m of conference space
  • Built in 1967
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott offers 192 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Fridges and coffee/tea makers are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 51.21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 25 per person
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Lobby Lounge
  • The Lantern Room
  • Tidewater

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 56,171 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self-parking fee: USD 51.21 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Monterey Beach Resort
Best Western Plus Beach
Best Western Plus Beach Monterey
Best Western Plus Beach Resort
Best Western Plus Beach Resort Monterey
Best Western Plus Monterey Beach
Best Western Plus Monterey Beach Resort
Monterey Beach Best Western
Monterey Beach Resort
Monterey Beach Resort Best Western Plus
Monterey Tides Hotel
Monterey Tides
Monterey Tides a Joie de Vivre Boutique Hotel
Tides Hotel
Best Western Plus Beach Resort Monterey Hotel Monterey
Monterey Tides
Monterey Beach Hotel a Tribute Portfolio Hotel

Frequently asked questions

What is the cancellation policy at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott on 28 Apr 2025 start from AU$355.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

Yep, Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott has a self car park with in/out privileges for USD 51.21 per day.

Are there any beaches close to Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

Yep, Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott is a short 3-minute walk from Monterey State Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott have a pool?

Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott features an outdoor pool, 1 hot tub and 3 restaurants.

What makes Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott.

Is Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott family-friendly?

You bet! With amenities such as a picnic area and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott is a hit with families.

Does Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott serve breakfast?

You bet, cooked-to-order brekkie is on offer on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

No, Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

Yep, you can grab a meal at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott's onsite restaurant that serves Californian cuisine.

What time are check-in & check-out at Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Monterey Beach Hotel, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 118 out of 211 reviews
Rating 8 - Good. 44 out of 211 reviews
Rating 6 - Okay. 18 out of 211 reviews
Rating 4 - Poor. 14 out of 211 reviews
Rating 2 - Terrible. 17 out of 211 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2025

4/10 Poor

Jessica

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Great location, Service not so great!

Hotel was very nice, lobby, rooms, right on the beach!! what made our stay not so nice: Felt like we were an inconvenience to staff when we were serviced. From front desk, to restaurant. Parking fee of $51 was not shared until check out, both of our rooms were charged for 3 nights and we only had one car. It would of been nice if they shared and asked if we had a car and tell us about the fee at checkin. There are no other parking options, and we had to park there, a heads up would of been helpful.
Stayed 3 nights in Jan 2025

6/10 Okay

Vanessa

Stayed 3 nights in Jan 2025

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Jan 2025

10/10 Excellent

Bovina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

R&R

Great place to stay with a wonderful beach to relax on.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hubby’s Birthday Surprise

It was so relaxing hearing the waves….. BEAUTIFUL view day or night! Front desk was AMAZING only down fall 45.00 for parking and no room service but we will be back!!
a glass of wine 🍷 warming up around the fire
sunset on private beach
morning view crisp air soothing waves awhile having morning coffee
Stayed 1 night in Dec 2024

10/10 Excellent

Arianne

Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Estela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

William, DALLAS

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, the staff were pleasant, and they are great about staying with pets.
Stayed 1 night in Jan 2025

2/10 Terrible

Breann

Disliked: Staff & service, property conditions & facilities
Do not stay in room 138 up above is the bar and lobby for hours you can hear chair scooting on the floor. Things being dropped on the ground, slamming and banging. It went on until after midnight and then first thing in the morning around 5 AM started again
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

6/10 Okay

sokol

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Peggy

Stayed 2 nights in Jan 2025

10/10 Excellent

Karra

Stayed 1 night in Dec 2024

2/10 Terrible

Vincent

Stayed 2 nights in Dec 2024

6/10 Okay

Heidi

Liked: Property conditions & facilities
Love the beach and ocean waves.
Stayed 2 nights in Jan 2025

4/10 Poor

Noppon

Stayed 2 nights in Jan 2025

8/10 Good

Linh

Stayed 1 night in Jan 2025

6/10 Okay

Harry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff at the lounge/bar and the restaurant were very friendly and did a great job in making us feel special and gave us a great experience. They were the highlight of our entire stay and we highly commend the staff for their professionalism and loveliness. The staff at the front desk were also very friendly and patient with customers however, they rarely followed up on requests that couldn't be met immediately. I called 4x before arrival requesting a credit card authorization form and never received it despite being told it was on its way each time. They apologized which was nice but I needed the job done and they couldn't make it happen. Same situation applies with meeting our needs to adjust our folio expenses (which was their offer to adjust due to them having to change our room type, they offered and I accepted and appreciated their willingness to help). However, we never saw the adjustments on our folio and was told to contact the manager to see that it got done after we checked out and left the property. I contacted the manager via phone only to be able to leave a voice mail and have yet to receive a response. We enjoyed the stay and have enjoyed staying there in the past but this time around (since becoming a Marriot property?) the experience made us feel like they were either understaffed, under trained or new to hospitality. Can't say we'll be back soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent beach front property. Lovely staff. Bastian was very helpful
Stayed 4 nights in Dec 2024