At Alpine Chalets, you'll be 15.3 km (9.5 mi) from Tongariro National Park Whakapapa Visitor Centre and 15.5 km (9.7 mi) from Taranaki Falls. .Each apartment is individually furnished and features free WiFi, a balcony and a private garden. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. A Smart TV, free toiletries and a wardrobe or cupboard are also available. Housekeeping is available once per stay. .This smoke-free apartment building offers free WiFi in public areas, a terrace and a garden. Added amenities include ski storage, a picnic area and express check-in. There's also the convenience of free self parking.
Tongariro National Park Whakapapa Visitor Centre - 11 min drive
Taranaki Falls - 11 min drive
Whakapapa Ski Area - 20 min drive
Getting around
Taupo (TUO) - 65 min drive
Restaurants
Schnapps Bar - 1 min walk
Macrocarpa Cafe - 3 min walk
Eivins Bistro Bar - 5 min walk
The Station Cafe and Restaurant - 10 min walk
Basekamp - 12 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Alpine Chalets
Apartment with free parking, in the vicinity of Tongariro National Park Whakapapa Visitor Centre
Alpine Chalets offers its guests a terrace, ski storage, and a garden. WiFi is free in public spaces. Alpine Chalets also features a picnic area, express check-in, and express check-out. Self parking is free.
This 3-star National Park Village apartment is smoke free.
12 guestrooms or units
Ski equipment storage
Express check-in
Express check-out
Terrace
Garden
Outdoor picnic space
No smoking on site
Alpine Chalets offers 12 air-conditioned accommodations with free toiletries and blackout curtains. Rooms open to balconies. Each accommodation is individually furnished. Accommodation at this 3-star apartment has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower.
This National Park Village apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.
Languages
English
Property amenities
Ski
Downhill skiing nearby
Ski area nearby
Ski storage
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Onsite parking includes off-street options
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Tea bags/instant coffee
Toaster
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch Smart TV
Outdoor areas
Balcony
Garden
Picnic area
Terrace
Yard
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping (once per stay)
Location highlights
In a national park
In the mountains
Things to do
Ski storage
Ecotours nearby
Free bicycles nearby
Hiking/biking trails nearby
Horseback riding nearby
Kayaking nearby
Mountain climbing nearby
Rock climbing nearby
Spelunking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
12 units
Garden
Individual furnishings
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 10 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.
Access methods
Key retrieval, private entrance
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.
Property Registration Number 9429046404473
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Alpine Chalets Lodge National Park Village
Alpine Chalets National Park Village
Alpine s National Park ge
Alpine Chalets Apartment
Alpine Chalets National Park Village
Alpine Chalets Apartment National Park Village
Frequently asked questions
What is the cancellation policy at Alpine Chalets?
Alpine Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Alpine Chalets?
Yep, Alpine Chalets has a free self car park.
Is there a free airport shuttle available at Alpine Chalets?
No, Alpine Chalets does not offer an airport shuttle service.
What time are check-in & check-out at Alpine Chalets?
Check-in begins at 2 PM. Check-out time is 10 AM.
Are pets allowed at Alpine Chalets?
No, only service animals are allowed.
Alpine Chalets Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary
Very pro active with communication. Even gave us plenty of time to check out.
We would love to stay here again.
Nazia
Stayed 2 nights in May 2024
10/10 Excellent
Krista
Travelled with group
8 May 2024
Liked: Property conditions & facilities
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Krista
Stayed 2 nights in May 2024
10/10 Excellent
K
23 Apr 2024
Liked: Cleanliness, room comfort
Very comfortable stay!
Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.
K
Stayed 2 nights in Apr 2024
8/10 Good
Alnoor
Travelled with partner
1 Apr 2024
Liked: Cleanliness
Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather.
The property is a little bit dated but was worth the price.
We would consider returning in the future.
Alnoor
Stayed 2 nights in Mar 2024
6/10 Okay
Suyoun
4 Mar 2024
Disliked: Property conditions & facilities
Unable to use wifi
Suyoun
Stayed 2 nights in Mar 2024
6/10 Okay
Howard
Travelled with family
25 Feb 2024
The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.
Howard
Stayed 2 nights in Feb 2024
8/10 Good
Glyn
Travelled with partner
30 Dec 2023
Liked: Cleanliness
This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊
Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.
Margaret
Stayed 2 nights in Feb 2023
4/10 Poor
Anne
19 Feb 2023
Disliked: Cleanliness, room comfort
Disappointing stay. We were expecting a fairly basic no frills stay, but the state of the room and the building was really disappointing. Although the bed was comfortable and the views from the property were amazing, there was a big black mouldy patch on the ceiling and the room smelled really damp and mouldy. It wasn’t really easy to leave the windows open to help with this as the bathroom window would only open very very wide and leaving the front window open at night meant traffic noise was too loud. Also there were some very big rusty stains on the outside of the bedroom window and stuff dripping down from somewhere above. Also there was absolutely no sound proofing between rooms and our microwave was quite dirty inside and the kitchen shelves and lamp and surfaces were dusty so the room cannot have been well sanitized between guests. We could hear every footstep taken by the people above, and could hear cupboard doors, cups being put down on the draining board/shelves, the microwave being turned on etc. luckily enough the neighbours were not too noisy in talking/loud tv etc or this would have been a nightmare. The communication was generally very good, but when I asked if a late checkout could be a possibility (as mentioned in the info folder in the room) I didn’t receive any reply.
Anne
Stayed 2 nights in Feb 2023
8/10 Good
SHEENA
Travelled with family
25 Sept 2022
Liked: Cleanliness, amenities
It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!