Holiday Inn Express New Orleans Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, walk to Canal Street

Choose dates to view prices

Photo gallery for Holiday Inn Express New Orleans Downtown, an IHG Hotel

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Free daily continental breakfast
Lobby sitting area
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Popular LocationCanal Street5 min walk
  • Popular LocationBourbon Street7 min walk
  • Popular LocationMercedes-Benz Superdome10 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Room options

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 19.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 17.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New Orleans

At Holiday Inn Express New Orleans Downtown, an IHG Hotel you'll be within just a 10-minute stroll of popular attractions like Canal Street and Bourbon Street. Highlights at this hotel include an outdoor swimming pool and free continental breakfast. .Enjoy the gym and pool loungers. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute walk of this New Orleans Central Business District hotel include Mercedes-Benz Superdome and Saenger Theatre.

What's nearby

  • Canal Street - 5 min walk
  • Bourbon Street - 7 min walk
  • Mercedes-Benz Superdome - 10 min walk
  • Caesars New Orleans Casino - 14 min walk
  • National World War II Museum - 18 min walk

Getting around

  • Carondelet at Gravier Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 12 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Holiday Street Car Restaurant - ‬4 min walk
  • ‪Two Chicks Café - CBD - ‬2 min walk
  • ‪The Original Italian Pie - ‬2 min walk

About this property

Holiday Inn Express New Orleans Downtown, an IHG Hotel

Hotel with free breakfast, walk to Canal Street
Holiday Inn Express New Orleans Downtown, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1999
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express New Orleans Downtown, an IHG Hotel offers 129 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Building
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

Holiday Inn Express New Orleans Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

As of 3 July 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Orleans Downtown, an IHG Hotel on 16 July 2024 start from AU$156.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

Yep, Holiday Inn Express New Orleans Downtown, an IHG Hotel has a self car park with in/out privileges for USD 34.00 per night. Onsite parking is limited.

Does Holiday Inn Express New Orleans Downtown, an IHG Hotel have a pool?

Holiday Inn Express New Orleans Downtown, an IHG Hotel has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

Is Holiday Inn Express New Orleans Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express New Orleans Downtown, an IHG Hotel is a hit with families.

Does Holiday Inn Express New Orleans Downtown, an IHG Hotel serve breakfast?

Yep, guests give a thumbs up to the free continental breakfast here! Available daily from 6:30 AM to 9:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

No, Holiday Inn Express New Orleans Downtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express New Orleans Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 i love it
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay before our cruise
Stayed 1 night in Mar 2024

8/10 Good

Rayven

Travelled with group
Liked: Cleanliness
I liked how the bathroom was set up. The only thing I wasn’t fond of was dingy bedsheets and rough towels
Stayed 2 nights in Mar 2024

8/10 Good

Trellanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn NOLA
Upon arrival, we were greeted with a friendly staff member who helped us get checked in. She was very helpful and even tried to get me to sign up for IHG rewards. She even asked us which floor we would like to be on. Most people don’t give you an option. They just select your room for you, the room was a little small, but it accommodate it my sister and myself. Very good location. All of the activities and restaurants were in walking distance I would stay again because the staff was very friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay very clean and neat. Also the Breakfast was excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Durgesh-Nandani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so very nice for the entire duration of our stay. Great location as it offers peace and quiet to sleep but also walkable to all of the iconic locations. The included breakfast was also great and more than expected! I would definitely like to stay here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Kathy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, only problem i had that the room is small and the pool. Other than that the hotel is pretty good. I would definitely stay there again. The breakfast is awesome..
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good stay
Good stay for the price. Staff was helpful and nice. The rooms could us a little renovation but overall it was good for our one night stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in the Business District
4-night stay for vacation in N.O. This hotel sits on the fringe between the business district’s finest hotels and a less-attractive part of downtown, and as long as a guest directs their travels toward the river, they’ll be fine. At check-in, I specifically requested a room that wasn’t near an elevator or ice machine (light sleeper), only to discover I’d been assigned a room next to an ice machine. The lady at the front desk was very polite and understanding of my concern and promptly re-assigned me to the appropriate room. Altogether, the hotel staff was outstanding at responding to requests and very polite! The room was spacious and aside from the carpeting, met my standards of cleanliness. Asking the housekeeping staff to re-vacuum the carpeted area didn’t seem to make any difference, which leads me conclude they might need to invest in new/better equipment. Lots of hair and lint/threads left behind. Breakfast was good. Wi-fi was also good when it was working (not the case during the last night of my stay.) Riding the elevators requires a lot of patience/waiting - very slow moving for a six-story building and oddly, there’s no other way to access the lower floors (fire stairs only lead to an exit from the building.) Overall, it’s a good enough hotel for me to come back and stay again for the right price.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property
Stayed 1 night in Mar 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for pre or post cruise stay
We just got off a cruise and the front desk staff was helpful by checking our luggage and giving us lunch suggestions. When we got back they had a room ready early. I like the location, you can walk to the french quarter and there's always a uber close. Pool gets loud if a group of people decide to party due to a canceled concert at the smoothie center. Front desk was called but they kept yelling for about an hour.
Stayed 2 nights in Mar 2024

8/10 Good

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it is in walking distance to various places in NOLA but it is affordable.
Stayed 1 night in Mar 2024

8/10 Good

Octavia

Stayed 4 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in NOLA!
The staff of the hotel is great. The breakfast was very tasty and the location of the property was awesome.
Stayed 3 nights in Mar 2024

10/10 Excellent

Arunima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Okeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice from the staff to the room
Stayed 1 night in Mar 2024

2/10 Terrible

Lakisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a bad experience. There was a leak from another room and management wasn't in a hurry to correct the issue fast.
Stayed 1 night in Mar 2024

2/10 Terrible

Joshua

Stayed 1 night in Mar 2024

4/10 Poor

artur

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had to wait 1 hour after check in time 3pm because we used expedia and booked in advance while people just walking in to get a room were given preference. The hotel is nice close to burbon street (10 min walk) front desk clerk christina was very dismissive and was almost angry that i asked to be checked in at the time the hotel says to check in. I came back 1 hour later to another front desk clerk and she was helpfull and very professional. So depends on who you get for customer service.
Stayed 1 night in Mar 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service
Stayed 4 nights in Mar 2024