See all properties
Save

Hyatt Regency New Orleans

4.0 star property
Eco-certified New Orleans hotel in New Orleans Central Business District with 3 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Regency New Orleans

Exterior
Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
The current price is AU$399
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
601 Loyola Avenue, New Orleans, LA, 70113
  • Caesars Superdome
    ‪6 min walk‬
  • Lafayette Square
    ‪7 min walk‬
  • Smoothie King Center
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (with Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (with Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room (Junior)

Executive Room (Junior)

Executive Room (Junior)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House New Orleans/Downtown

Pool
Breakfast included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1136)
The price is AU$820
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hyatt House New Orleans/Downtown

About the area

New Orleans

At Hyatt Regency New Orleans you'll be within just a 10-minute stroll of Caesars Superdome and Lafayette Square. Highlights at this eco-friendly hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .The buffet restaurant, 8 Block Kitchen and Bar, serves local cuisine and is open for breakfast, brunch and lunch. Vitascope Hall is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, pool cabanas and pool loungers. 200000 square feet (18580 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute walk of this 4-property class New Orleans Central Business District hotel include Smoothie King Center and Contemporary Arts Center.

What's nearby

  • Caesars Superdome - 6 min walk
  • Smoothie King Center - 7 min walk
  • Canal Street - 11 min walk
  • Bourbon Street - 13 min walk
  • Jackson Square - 4 min drive

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬2 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬4 min walk
  • ‪Dave & Buster's - ‬1 min walk
  • ‪Holiday Street Car Restaurant - ‬5 min walk
  • ‪The Original Italian Pie - ‬4 min walk

About this property

Hyatt Regency New Orleans

Eco-certified New Orleans hotel in New Orleans Central Business District with 3 restaurants
Hyatt Regency New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 200000 square feet (18580 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency New Orleans. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1193 guestrooms or units
  • 32 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 1976
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Hyatt Regency New Orleans offers 1193 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 52 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 22.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 8 Block Kitchen and Bar
  • Borgne
  • Bywater Pool Deck & Bar
  • Starbucks
  • Vitascope Hall

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (200,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.95 per person
  • Valet parking fee: USD 52 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt New Orleans
Hyatt New Orleans Regency
Hyatt Regency Hotel New Orleans
Hyatt Regency New Orleans
New Orleans Hyatt
New Orleans Hyatt Regency
New Orleans Regency Hyatt
Regency Hyatt New Orleans
Regency New Orleans
Hyatt Regency New Orelans Hotel New Orleans
Hyatt Regency New Orleans Hotel
Hyatt Regency Orleans Orleans
Hyatt Regency New Orleans Hotel
Hyatt Regency New Orleans New Orleans
Hyatt Regency New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Hyatt Regency New Orleans?

Hyatt Regency New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency New Orleans?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency New Orleans on 24 Feb 2025 start from AU$352.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency New Orleans?

Yep, Hyatt Regency New Orleans has valet parking for USD 52 per night.

Does Hyatt Regency New Orleans have a pool?

Hyatt Regency New Orleans has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Hyatt Regency New Orleans?

Hyatt Regency New Orleans features an outdoor pool, 3 restaurants and 3 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Regency New Orleans a romantic place to stay?

A bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency New Orleans.

Is Hyatt Regency New Orleans family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency New Orleans is a hit with families.

Does Hyatt Regency New Orleans serve breakfast?

Yeah, buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hyatt Regency New Orleans?

No, Hyatt Regency New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency New Orleans?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Regency New Orleans?

No, pets are not allowed.

Hyatt Regency New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 870 out of 1238 reviews" "
Rating 8 - Good. 197 out of 1238 reviews" "
Rating 6 - Okay. 83 out of 1238 reviews" "
Rating 4 - Poor. 42 out of 1238 reviews" "
Rating 2 - Terrible. 46 out of 1238 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Erich

Disliked: Cleanliness, staff & service, property conditions & facilities
Really tired of getting ambushed by “destination fees.” You should just steal my wallet next time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with the busy weeekend and lots of events nearby, the staff were helpful and pleasant. Check in was a breeze and our room was comfortable. I’d definitely stay here again where in NOLA as the location was close to restaurants and transportation from here was easy. Only issue and not really a complaint but an opportunity for improvement: The coffee cups in the room are not good. Theyre a paper/plastic mix that gets too hot and I had to use the second cup to be able to hold it.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED IT ! EVERYTHING WAS PERFECT
Stayed 2 nights in Nov 2024

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and the staff are very helpful and pleasant
Stayed 1 night in Nov 2024

10/10 Excellent

Mirna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Cheri

Liked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Scott

Stayed 3 nights in Oct 2024

2/10 Terrible

Suvo, Edina

Travelled with family
Disliked: Staff & service
While I paid $900 for a single night with checkin promised at 4 pm, my room was not available till 4:53 pm. This severely impacted my plan for attending the Eras Tour in the evening. I will not recommend this hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Latasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing trip from start to finish. A friend and I came down for night one of the Eras Tour, the hotel staff were so organized and kept everything running smoothly. Our room was ready early, the shuttle and parking were easy to navigate. The entire environment was welcoming and embracing of the Swiftie universe! From friendship bracelets on arrival to the DJ and 360 Photo Booth, to the Photo Booth set up, to the flyer of all events and how to find them. We felt safe, and thoroughly enjoyed our stay! Breakfast was AMAZING. Our only regret was not being able to stay longer!
Stayed 1 night in Oct 2024

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it…great location to the super dome for our concert!
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great upscale property!
Stayed 1 night in Oct 2024

4/10 Poor

BRITT

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed Check in
We were there at 2:30 to check in so that we could be at the TS concert at 4:15 bc the door opened at 4:30 & we wanted to get merch. The lady at the front desk told me that we were checked in and that she would text/call us when the room was finished being cleaned. She told us the room we were waiting for was being cleaned at that very moment. We had to get ready for the concert in the 3rd floor sitting area and in the very small bathroom. We had to curl our hair from the 1 plug behind the door on the floor! That is unacceptable. Finally at 4:35 a man, not a worker, told my husband to go down there and stand there until a room pops open on the screen that shows it is cleaned and she would put him in right then because that it what they did after hours of waiting that morning. It was my husbands 3rd time down to the front desk. If your check in time is at 4:00 you should have ALL rooms cleaned by 4:00. No exceptions. You increase the prices for large events so, as a business, you should provide the service on time! 4:00 is a LATE check in time anyway!! You certainly didn't offer to extend our time on checkout. So we kept up our side of the contract but you did not. I will never stay at your hotel ever, ever again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to superdome.
Stayed 1 night in Oct 2024

10/10 Excellent

Tori

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough fabulous things about this Hyatt. This was the most seamless and pleasant experience I've had in any hotel in a LONG time. And it was Taylor Swift Eras weekend at the Superdome! That tells me how amazing they must be on a regular basis. I was checked in and headed to our room in easily less than 10 minutes right at 4pm. Valet took the car, bell service for our items to our room. It was just start to finish a great experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need updating. No toiletries like lotion, shower caps.
Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Codie

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was everything we wanted! We k ew it was a busy weekend with the Taylor Swift concert and being Halloween weekend so the valet was full but the hotel provided us with parking in another garage that was save and gated which was greatly appreciated! The staff were very friendly and helpful!
Stayed 2 nights in Oct 2024

8/10 Good

Keisha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel overall looked very nice. However, the room I was not very clean. The carpet in my room was filthy and my room had a bar of opened and used soap in the soap dish. I didn't feel like the room was properly cleaned before I came. My sister's room had a crab claw shell that someone had eaten on the floor by her bed and her toilet didn't work. We checked in late, so maintenance was in her room fixing a broken toilet at 11:30 p.m.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice and every employee was so kind to us during our stay
Stayed 1 night in Oct 2024

10/10 Excellent

Alysun

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in during a busy TS
Stayed 1 night in Oct 2024

10/10 Excellent

Kenyata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We enjoyed our stay. The bed was very comfortable. I slept the entire night which I never do. There was no noise and the room was clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it.
Stayed 2 nights in Oct 2024