6/10 Okay
Matthew
Travelled with family
18 Feb 2025
Disliked: Cleanliness
Overall was a fun experience yet the service from front desk was sour. Our floating villa wasn’t cleaned properly. Had only one towel for a family of 5, even we asked for more it was met with hassle and no towels were delivered. No hygiene amenities to keep dishes or benches clean in the kitchen. No friendly welcome to the property or given a guide of what to see and do. The area surrounding the property is very unsafe even though they have security patrolling the property. Area needs repairing and trash wasn’t collected whilst we stayed there. Just piled up. The recreation areas and restaurant had great food and service, pity the reception was so sour with guests.
Matthew
Stayed 2 nights in Feb 2025