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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property
Hotel with a 24-hour fitness centre, steps from Canal Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Front of property - evening/night
Room amenity
Cocktail bar
Lobby

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    2 min walk
  • Caesars New Orleans Casino
    6 min walk
  • Audubon Aquarium
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About the area

New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt places you steps from Canal Street and within a 10-minute stroll of Caesars New Orleans Casino. Highlights at this hotel include a 24-hour gym and a bar/lounge. .The Press Room is the hotel's own cocktail bar. 1729 square feet (161 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Bourbon Street and Audubon Aquarium.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 6 min walk - 0.6 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 11 min walk - 1.0 km
  • Caesars Superdome - 18 min walk - 1.5 km

Getting around

  • Canal at Magazine Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬3 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wow Cafe - ‬3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a 24-hour fitness centre, steps from Canal Street
As a guest of The Eliza Jane, in The Unbound Collection by Hyatt, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, in The Unbound Collection by Hyatt also features concierge services, a fireplace in the lobby, and a front desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 1729 sq ft of conference space
  • 161 sq. m of conference space
  • Built in 2005
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

What is the cancellation policy at The Eliza Jane, in The Unbound Collection by Hyatt?

The Eliza Jane, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Eliza Jane, in The Unbound Collection by Hyatt?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Eliza Jane, in The Unbound Collection by Hyatt on 26 Nov 2024 start from AU$212.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Eliza Jane, in The Unbound Collection by Hyatt?

Yep, The Eliza Jane, in The Unbound Collection by Hyatt has valet parking with in/out privileges for USD 52 per day.

What makes The Eliza Jane, in The Unbound Collection by Hyatt a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Eliza Jane, in The Unbound Collection by Hyatt.

Does The Eliza Jane, in The Unbound Collection by Hyatt serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Eliza Jane, in The Unbound Collection by Hyatt?

No, The Eliza Jane, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

What time are check-in & check-out at The Eliza Jane, in The Unbound Collection by Hyatt?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Eliza Jane, in The Unbound Collection by Hyatt?

No, only service animals are allowed.

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1001 reviews" "
Rating 8 - Good. 142 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic hotel. Very laid back and away from the noise. Good service and lots of places to relac
Stayed 2 nights in Aug 2024

6/10 Okay

Joel

Travelled with partner
Liked: Staff & service
Kitschy. Valet is convenient. General lobby ambiance is good… very close to Ruby Slipper and WWII museum. Initially given a room that needed maintenance and cleaning attention - but we were easily switched. Overall average accommodations and experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Jun 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was such a vibe 10/10!! Me and my Fieance will be back again for marti gras!!
Stayed 3 nights in Aug 2024

8/10 Good

Britney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival the first thing I noticed was that the hotel is beautiful. I loved the whole ambiance, down to the decor. I enjoyed my time here. Bartender Brian was very welcoming. The only downfall was checking out. When i checked I made a payment that the receptionist told me was for incidentals as well as the resort fee. Only to find out at check out that the resort fee was not paid and that I would have to make another payment. There is no mention of incidentals prior to arriving at the hotel, even though this was not the issue for me. The main issue I had was that the guy checking me out is saying that i didn't pay the resort fee (even though check in lady said I did) and he also had no documentation of what i paid for. Moreover, he was not helpful in settling the so called "miscommunication" and there was also no manager on at the time. He was very rude about it and offered no resolution. Another staff member came on and was able to clarify the discrepancies. I loved the hotel but the front desk personnels need to be on one accord in their communication wirh clients. More training is also needed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jonafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and plenty of space. Enjoyed sharing ghost stories with the bartender.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayden

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything but the parking
Stayed 2 nights in Aug 2024

6/10 Okay

BRAD

Business traveller
Disliked: Property conditions & facilities, room comfort
No hot water for most of my stay
Came for a quick 3 night business trip. Had ZERO hot water for the first two nights. Notified the desk after each cold shower and nothing was done about it until the last night. Spoke with management and they only thing they would do is give me points. I don't belong to their rewards program. No discount at all. Hotels.com has hounded them for over a week for some sort of compensation and have been getting the run around. Usually love this property but I think I'm done.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordon

Stayed 1 night in Jul 2024

10/10 Excellent

Keneesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Pictures online do no justice
Stayed 4 nights in Aug 2024

10/10 Excellent

Cyd

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyesha

Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, and affordable for its sense of elegance and attention to detail. We love it.
Stayed 1 night in Jul 2024

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying there!
Absolutely loved staying there!
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Management needs attention
We have stayed here before- nice hotel and location. This trip was fine but two complaints that should be addressed with management- We stayed in a suite and it was not serviced on our second day so we had to call for help with coffee, towels and toilet paper and such. Promptly handled by the cleaning crew. Check out was expected at 11 and we were on time HOWEVER, it took over an hour for our vehicle from valet. We scanned our little code and it took over an HOUR! Not upset with the valet guys- they looked hard at work and very understaffed! Sammy?! I think this would lay with valet management. Also, front desk guys absolutely not interested in offering any help or assistance sooooo, I would consider some more education for their understanding of customer service. Both men very uninterested in everyone waiting for vehicles. I write this to give management a chance to correct this. Bar staff and restaurant service were always nice as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was good clean, comfortable accessible to to several popular spots.
Stayed 3 nights in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!!
Stayed 2 nights in Jul 2024

8/10 Good

Hanif

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue i had was no microwave in the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor around the property and in the room. Very hospitable staff, very clean w/ a bar downstairs, and we were even upgraded for free due to a travel issue earlier in our first day there. 10/10, would definitely stay here again. It’s also very central to many restaurants, the French Quarter, and other areas accessible by the streetcar/bus lines around the area.
Stayed 4 nights in Jul 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.. everything was great just would love the rooms to have more lighting. Very dim..
Stayed 3 nights in Jul 2024

10/10 Excellent

Simone

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Returning
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible racist front desk guy
I never met before such a horrible racist front desk in my life at 6th July PM. The black guy was a racist who horrible behavior toward Asian guest. ( his name is “D”) I’m not sure the reason why his attitude was so rude to me guests. I was very disappointed & sad such a poor service person. I never met any Hyatt hotels in the world. If you are not Asian, no worry. Other staff was very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eliza Jane is our #1 Choice while staying in New Orleans. The location is great & the rooms are always spotless.
Stayed 2 nights in Jun 2024

6/10 Okay

Chassiti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Several extra unexplained charges after stay
Stayed 2 nights in Jun 2024