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Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton

4.0 star property
Art Deco hotel with 2 restaurants and fitness centre

Photo gallery for Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton

Lobby
Exterior
Suite, 1 King Bed (Eisenhower) | Living area
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Gym
The current price is AU$361
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
1000 magazine street, New Orleans, LA, 70130
  • National World War II Museum
    ā€Ŗ3 min walkā€¬
  • Ernest N. Morial Convention Center
    ā€Ŗ9 min walkā€¬
  • Canal Street
    ā€Ŗ14 min walkā€¬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ā€Ŗ19 min driveā€¬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Eisenhower)

Suite, 1 King Bed (Eisenhower) | Living area

Suite, 1 King Bed (Eisenhower)

Highlights

Balcony
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 139 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roosevelt)

Suite, 1 King Bed (Roosevelt) | Living area

Suite, 1 King Bed (Roosevelt)

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Truman)

Suite, 1 King Bed (Truman) | Living area

Suite, 1 King Bed (Truman)

Highlights

Balcony
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Living area

Studio Suite, 1 King Bed with Sofa bed

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Balcony (Roll-In Shower)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub (Mobility)

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Queen Beds, Bathtub (Mobility)

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Roll-In Shower, Mobility & Hearing)

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Queen Beds (Roll-In Shower, Mobility & Hearing)

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton places you in the centre of New Orleans, steps from National World War II Museum and within a short 5-minute stroll of Magazine Street. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and tablet computers. .Kilroy's Lounge is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 18000 square feet (1672 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Arts/Warehouse District hotel, attractions include Ernest N. Morial Convention Center and Canal Street.

What's nearby

  • National World War II Museum - 3 min walk - 0.3 km
  • Ernest N. Morial Convention Center - 9 min walk - 0.8 km
  • Canal Street - 14 min walk - 1.2 km
  • Bourbon Street - 19 min walk - 1.6 km
  • Port of New Orleans - 2 min drive - 1.7 km

Getting around

  • Saint Charles at Lee Circle Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • ā€ŖCochon Restaurant - ā€¬4 min walk
  • ā€ŖPĆŖche - ā€¬4 min walk
  • ā€ŖGus's World Famous Fried Chicken - ā€¬5 min walk
  • ā€ŖCochon - ā€¬4 min walk
  • ā€ŖFlamingo A-Go-Go - ā€¬2 min walk

About this property

Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton

Art Deco hotel with 2 restaurants and fitness centre
There are 2 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 14 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 18000 square feet (1672 square metres) and includes conference space. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco New Orleans hotel.

  • 1 building
  • 230 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 18000 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 2019
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton offers 230 accommodations with tablet computers and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe Normandie
  • Kilroy's Lounge
  • Provisions
  • Rosie's on the Roof

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • 18,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Phone accessibility kit
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 30 for adults and USD 10 to 20 for children
  • Covered self-parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Higgins New Orleans Curio
THE Higgins Hotel NEW Orleans Curio Hotel
THE Higgins Hotel NEW Orleans Curio New Orleans
THE Higgins Hotel NEW Orleans Curio Hotel New Orleans
The Higgins Hotel New Orleans Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

As of 7 Apr 2025, prices found for a 1-night stay for 2 adults at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton on 20 Apr 2025 start from AU$361.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

Yep, Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton has a covered self car park with in/out privileges for USD 45.00 per night.

What makes Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton a romantic place to stay?

Al fresco dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton.

Does Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton serve breakfast?

Yep, to-go brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

No, Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton?

No, only service animals are allowed.

Higgins Hotel, Official Hotel of The National WWII Museum, Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 539 out of 686 reviews
Rating 8 - Good. 99 out of 686 reviews
Rating 6 - Okay. 28 out of 686 reviews
Rating 4 - Poor. 13 out of 686 reviews
Rating 2 - Terrible. 7 out of 686 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Front desk staff were NEVER friendly or inviting. Terrence the concierge was absolutely AMAZING!! My gosh he was THE BEST. HE should be greeting everyone as they enter the lobby. I just canā€™t imagine why the front desk staff are SO unfriendly. It truly puzzles me. Well, thank you Terrence for making a difference in our trip. We truly thank you!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higgins Hotel decor takes you back in time of what you would expect to see in an upscale hotel during the late 30s and 40s plus a patriotic atmosphere of the time to include photos and other items from that era. The Overlord conference room was just incredible. I highly recommend this wonderful Hotel that is dedicated to the "Greatest Generation" their courage and monumental achievements.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff . Did not like the price for parking .
Stayed 2 nights in Dec 2024

4/10 Poor

Kate

Stayed 2 nights in Dec 2024

10/10 Excellent

Arantza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very helpful and went above and beyond Would stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, safe part of town with such easy access to the WW2 museum. Everything about this hotel was fantastic - rooms, decorations, staff, food. Very vintage and classic.
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, room comfort
Stay at higgins
Everything was great !
Stayed 2 nights in Dec 2024

10/10 Excellent

colvin

Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Higgins Hotel was top notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Stayed 2 nights in Dec 2024

10/10 Excellent

Renee

Travelled with family
Liked: Amenities
Great locatoon
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
The style of the hotel is the best experience!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very clean and convenient to WWII museum and only a short drive to downtown New Orleans Bourbon Street area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and classic property that is clean with great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. All staff
Stayed 1 night in Dec 2024

8/10 Good

Becky

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was a fine place to stay.
It would have been a more pleasant check in if the clerks weren't discussing their private lives as if I wasn't there. I felt like I was at Costco. Also, the property does not offer bathroom extras like bar soap, lotion or shower caps. I saw nothing as far as recycling plastic containers. It's a fairly new property, so it was clean. Employees were nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roya, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I'm in town for business. Great location and safe are. Awesome rooftop bar.
Stayed 3 nights in Dec 2024

8/10 Good

Richelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish they had valet and we had to ask for help with our bags .and itā€™s been a week and my deposit isnā€™t back yet but love the hotel
Stayed 2 nights in Nov 2024

4/10 Poor

Dr. Mark

Liked: Property conditions & facilities
I never ever complain. But it was expensive and not worth it. Stayed because wanted to stay in Warehouse district. For price I could have stayed at Windsor Court. Beware after 7 there is no bellman and no valet parking. I arrived around 830 they wanted me to park my car at the ww2 museum parking lot at night. There was no one in the security booth. I donā€™t know how an elderly guest would have been able to manage. The lady at check in was not friendly at all. I was told someone could help me with the cart , for my luggage but girl at desk said no. I told her I had surgery for breast cancer and it was hard for me to pick up bag ect . Didnā€™t matter . The savior and only good thing was the new night manager who went outside and helped me on his first day. He was a guardian angel. If it werenā€™t for him helping I think I would have walked out and gone somewhere else. Went upstairs to room. Toilet had black mold in it a ring. And the morning I had an event , the water maybe was operating at 25 percent with the shower capacity and itā€™d was freezing. I had to use a rag from the sink which had hot water. I was so disappointed because it was 4 star and new
Stayed 1 night in Dec 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
We picked it because of museum across the street. But the decor was fantastic styling, Rosieā€™s rooftop bar was excellent at sunset, concierge on staff was a huge help in planning our activities. Great experience all around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, employees were super friendly and helpful. Didnt really care for the sliding bathroom door though, and the smell is very strong in the lobby, when you walk into it, really affected my sinuses, but over all it was really nice.
Stayed 1 night in Dec 2024