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Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property
Hotel with free breakfast, a quick walk to Bryant Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Exterior
Reception
Reception
Room, 1 King Bed (Empire Skyview with Terrace) | View from room
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Laundry
The price is AU$235
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Herald Square
    ‪3 min walk‬
  • 5th Avenue
    ‪3 min walk‬
  • Macy's
    ‪3 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed City View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed City View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Pillow-top bed
Sofa bed
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Empire Skyview)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview with Terrace)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Empire Skyview with Terrace)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Sky View Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed Sky View Hearing Accessible

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 25.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed City View, MOB Accessible with 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed City View, MOB Accessible with 3x3 Shower

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View, Hearing Accessible

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King City View, MOB Hear Accessible with 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King City View, MOB Hear Accessible with 3x3 Shower

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View Balcony, Hear 3x3 Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King City View Balcony, Hear 3x3 Shower

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 27.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Sky View Balcony

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2135)
The price is AU$355
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Hyatt Place New York City/Times Square

About the area

New York

Embassy Suites by Hilton New York Manhattan Times Square puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Bryant Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a complimentary breakfast. .The Heist serves American cuisine and is open for dinner. 3498 square feet (325 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Empire State Building.

What's nearby

  • Bryant Park - 6 min walk
  • Broadway - 6 min walk
  • Empire State Building - 6 min walk
  • Times Square - 7 min walk
  • Madison Square Garden - 11 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Culture Espresso - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪I' Milky - ‬1 min walk

About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, a quick walk to Bryant Park
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

  • 1 building
  • 310 guestrooms or units
  • 39 levels
  • 2 bars or lounges
  • 3498 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Dining venue
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton New York Manhattan Times Square?

Embassy Suites by Hilton New York Manhattan Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton New York Manhattan Times Square?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New York Manhattan Times Square on 23 Feb 2025 start from AU$179.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton New York Manhattan Times Square?

Onsite parking is limited.

Are there any beaches close to Embassy Suites by Hilton New York Manhattan Times Square?

The closest beach to Embassy Suites by Hilton New York Manhattan Times Square is Coney Island Beach (20.1 km).

What makes Embassy Suites by Hilton New York Manhattan Times Square a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton New York Manhattan Times Square.

Does Embassy Suites by Hilton New York Manhattan Times Square serve breakfast?

Yep, travelers give high marks to the free buffet breakfast here! Available on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton New York Manhattan Times Square?

No, Embassy Suites by Hilton New York Manhattan Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton New York Manhattan Times Square?

Yep, you can grab a meal at Embassy Suites by Hilton New York Manhattan Times Square's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Embassy Suites by Hilton New York Manhattan Times Square?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1004 out of 2049 reviews" "
Rating 8 - Good. 555 out of 2049 reviews" "
Rating 6 - Okay. 286 out of 2049 reviews" "
Rating 4 - Poor. 120 out of 2049 reviews" "
Rating 2 - Terrible. 84 out of 2049 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK. Highly recommended
Stayed 4 nights in Oct 2024

10/10 Excellent

Nick, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and comfortable rooms.
Stayed 5 nights in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
I booked through Expedia. Loved the stay but expect to pay $30.00 for amenities, taxes etc
Stayed 1 night in Sep 2024

8/10 Good

Ben J

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Walking distance to several places. Room was clean. Staff was friendly. Booked through orbitz, paid what i thought was everything. Upon arrival I had to pay another 200.00 This should of been all upfront with no hidden fees.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sally

Stayed 7 nights in Oct 2024

6/10 Okay

Joe

Business traveller
Liked: Cleanliness, staff & service
Love the rooftop movie theater
Stayed 3 nights in Oct 2024

10/10 Excellent

Glen

Stayed 4 nights in Sep 2024

6/10 Okay

MARYANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would be much better with valet parking
although close, very frustrating parking, no valet service, that would have changed my survey score.
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Travelled with family
Disliked: Amenities
It was a decent stay overall, we had an issue with check in and also saw other ppl have issues as well. Limiting dining was a disappointment, the food that we did get was not worth the money. Limited access to any drinks/snacks for the room as well, also another disappointment. The room was small, but it worked. Could have been a little cleaner, but it wasn’t anything we couldn’t work with. The rooftop cinema area was nice, but the prices for tickets were kind of steep; I guess I understand the charge because it’s open to the public, but kind of thought it should be something more exclusive to guests that actually paid to stay there. The free breakfast was nice but again, food wasn’t great. Still a nice option to have for the morning. The area around the hotel is nice, had some good spots to eat if you needed something quick. Times Square was a little bit further than I thought it was from the hotel when I looked it up, but it was a walkable distance. A lot of attractions weren’t as close as I expected them to be, but again a lot of things were still within a walkable distance (weather permitted). Great view of the Empire State Building. Front desk staff was nice but I do think they could offer more info for guests, as far as things to do in the area. I know it’s not their responsibility and we did have our trip planned already, but a little direction on where to go and how to get there is always nice. Like I said, a decent stay overall but definitely lacking in some areas
Stayed 4 nights in Oct 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help our group specially reception staff SILVIA and concierge ADAM and DINO
Stayed 1 night in Oct 2024

10/10 Excellent

Ma Theresa

Stayed 5 nights in Aug 2024

4/10 Poor

Michelle

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Housekeeping
The room was somewhat tired but more importantly not very clean— specifically the bathroom floor and dead bugs in the ceiling. Multiple times the housekeeping staff entered the room before I could reply to their knock. The way the rooms are situated it’s hard to hear the knock, it seems like the knocking down the hall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2024

4/10 Poor

Kritika

Travelled with family, Travelled with group
Disliked: Cleanliness
Terrible room service. When we arrived the towels were dirty and when asked for new towels none were delivered to us until the second day after we went to the lobby to complain. The overall location was nice as everything was walking distance, however be aware that if you are bringing a car we paid $160USD for 2 nights of parking. Room was very small and claustrophobic. Will not be staying here again as there are much better hotels for the same price and location.
Stayed 2 nights in Oct 2024

6/10 Okay

Oladayo

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

The hotel and staff are fine but breakfast is a disaster. The breakfast space on the 4th floor - buffet, seating, passageways - are not nearly large enough to accommodate the crush of diners. After eating, diners crowd the elevator area and you have to wait 10-15 minutes for an elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Themise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, attentive and the rooms were clean. Great experience. Will book again.
Stayed 2 nights in Oct 2024

8/10 Good

LONNIE D, GRAND ISLAND

Liked: Staff & service
Serious issues with elevators. serious! All employees were pleasant. Good location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lenward

Stayed 2 nights in Oct 2024

8/10 Good

Janice

Travelled with family
Liked: Staff & service, property conditions & facilities
Very comfortable hotel with nice reception & breakfast. As all NY hotels, rooms are small but adequate.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Liked: Staff & service
The places of interest were relatively easy to get to. The housekeeping service only cleaned our room once. This was unacceptable. J
Stayed 3 nights in Oct 2024

10/10 Excellent

ChauLong

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Donald, DAVIDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach in my refrigerator
Stayed 5 nights in Oct 2024