Embassy Suites by Hilton Niagara Falls Fallsview

3.5 star property
Hotel with 2 hot tubs, a quick walk to Fallsview Casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Niagara Falls Fallsview

View from room
Point of interest
Exterior
View from room
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Hot tub
  • 24/7 front desk
The price is AU$246
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Queen Victoria Park
    3 min walk
  • Copacabana Brazilian Steakhouse
    1 min walk
  • Niagara Falls Station
    12 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    51 min drive

Room options

2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

3 Queens with view of Niagara Falls & American Falls - Floor 36

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 6
  • 3 Queen Beds

King Bed with Sofa Bed Studio

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Queens with view of Niagara Falls and American Falls - Floors 11-18

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 6
  • 3 Queen Beds

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

4 Beds with view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

5 Beds with 2 Bathrooms and view of Niagara Falls & American Falls – Floor 39

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 63 sq m
  • Water view
  • Sleeps 12
  • 2 Queen Beds, 2 Double Beds and 2 Double Sofa Beds

2 Queen Beds with Sofa Bed City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

1 King Bed - Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 52 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

Embassy Suites by Hilton Niagara Falls Fallsview places you in the centre of Niagara Falls, within just a 5-minute stroll of Fallsview Casino and within 15 minutes of Skylon Tower. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a restaurant. .The restaurant, TGI Fridays Restaurant, is open for lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Free full breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 3.5-property class Fallsview hotel include Journey Behind The Falls and Clifton Hill.

What's nearby

  • Fallsview Casino - 5 min walk
  • Journey Behind The Falls - 18 min walk
  • Clifton Hill - 3 min drive
  • Fallsview Indoor Waterpark - 3 min drive
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 12 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 51 min drive

Restaurants

  • ‪The 365 Club - ‬8 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Grand Buffet - ‬7 min walk
  • ‪Shoeless Joe's - ‬5 min walk

About this property

Embassy Suites by Hilton Niagara Falls Fallsview

Hotel with 2 hot tubs, a quick walk to Fallsview Casino
Embassy Suites by Hilton Niagara Falls Fallsview offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Niagara Falls Fallsview. For a fee, parking is available.

This 3.5-star Niagara Falls hotel is smoke free.

  • 613 guestrooms or units
  • 42 levels
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: WiFi (CAD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per night)
  • Limo/town car service
  • Secured, covered parking on site (CAD 70 per night)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Starbucks
  • TGI Fridays Restaurant

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 9.95 per day (rates may vary)
  • Covered self-parking fee: CAD 70 per night (in/out privileges)
  • Valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 5 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Niagara Falls Fallsview?

Embassy Suites by Hilton Niagara Falls Fallsview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Niagara Falls Fallsview?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Niagara Falls Fallsview on 24 Dec 2024 start from AU$245.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Niagara Falls Fallsview?

Yep, Embassy Suites by Hilton Niagara Falls Fallsview has a secured covered self car park with in/out privileges for CAD 70 per night.

Is there a spa on site at Embassy Suites by Hilton Niagara Falls Fallsview?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 1-minute walk away.

Does Embassy Suites by Hilton Niagara Falls Fallsview have a pool?

Embassy Suites by Hilton Niagara Falls Fallsview has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Embassy Suites by Hilton Niagara Falls Fallsview?

Embassy Suites by Hilton Niagara Falls Fallsview features 2 hot tubs, an indoor pool and 2 bars.

Is Embassy Suites by Hilton Niagara Falls Fallsview family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Niagara Falls Fallsview is a hit with families.

Does Embassy Suites by Hilton Niagara Falls Fallsview serve breakfast?

Sure does, complimentary full brekkie is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Embassy Suites by Hilton Niagara Falls Fallsview?

No, Embassy Suites by Hilton Niagara Falls Fallsview does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Niagara Falls Fallsview?

Yep, you can grab a meal at Embassy Suites by Hilton Niagara Falls Fallsview's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Niagara Falls Fallsview?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Embassy Suites by Hilton Niagara Falls Fallsview?

No, only service animals are allowed.

Embassy Suites by Hilton Niagara Falls Fallsview Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5025 out of 10918 reviews" "
Rating 8 - Good. 2614 out of 10918 reviews" "
Rating 6 - Okay. 1483 out of 10918 reviews" "
Rating 4 - Poor. 897 out of 10918 reviews" "
Rating 2 - Terrible. 899 out of 10918 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and helpful, the hotel was clean and had beautiful views. And was close to everything.
Stayed 2 nights in Sep 2024

6/10 Okay

Margaret

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. The room was set up a little weird where after you entered the room, it was like a hallway, and the shower could have been bigger, was very small and was hard to shower. The only thing I did not like, we paid for valet parking and was informed it was across the street from the hotel which our vehicle was there the first day but then they had moved our vehicle to another parking area offsite without our knowledge and was still charged for valet parking and then brought our vehicle back the day we left, again never told us they were moving our vehicle.
Stayed 2 nights in Sep 2024

8/10 Good

Keith D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the views were stunning. We had people next door with 4 dogs constantly barking. Elevators were very slow and the parking was extremely over priced.
Stayed 7 nights in Sep 2024

8/10 Good

Helbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a five night stay, we had to call for towels daily. Housekeeping only clean once, which we had to request. I would not recommend anyone stay more then two nights.
Stayed 5 nights in Sep 2024

10/10 Excellent

Erald

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staffing was not very friendly, not all but the most and the room it was not the room what i booked online with Expedia it was really small room because i booked in with a third party not straight from hotel. Thank you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rochè

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice time at the Embassy suites Niagara Falls, Ontario Canada. It’s in a very nice location and the steakhouse restaurant, the keg, is a must!
Stayed 2 nights in Sep 2024

8/10 Good

Stewart

Travelled with group
Liked: Cleanliness
Needs better elevator service!
Stayed 2 nights in Sep 2024

4/10 Poor

Yee Man

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

danna

Liked: Cleanliness, staff & service
Old property. Room was clean but I would never recommend it
Stayed 3 nights in Sep 2024

4/10 Poor

ishwer

Disliked: Cleanliness, property conditions & facilities
Never again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ladan

Stayed 1 night in Aug 2024

8/10 Good

Jane, Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenient location and the view. We upgraded our room to a newly furnished one which was nice. My main complaint would be the cost of parking…pretty ridiculous. If we had known we had the option, we would have parked off site at parking decks that charge a fraction of the hundreds it cost.
Stayed 4 nights in Sep 2024

10/10 Excellent

Trang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a one night stay to see Niagara fall. The off site parking is $35 CAD convenient and shuttle comes very quick. The onsite parking 70 CAD is very tight space. So I prefer offsite parking. The hotel employee checks for how many people will come to breakfast with your voucher. It was my first time experience this.And you are only have breakfast once, can't come back for second round when you leave the breakfast area. Overnight, it's walkable to the fall.
Stayed 1 night in Sep 2024

4/10 Poor

Mysoon

Travelled with family
Elevator service and parking very poor. When we got to the entrance parking service person was very rude told me 80 dollars. Was not pleased asked if any other parking was ride and said didn’t know. Another parking guy noticed handicap sign on window and told me was 35 a night. He was nice. The elevator was an issue took 10 minutes and more. Just to get down or come up. Also when we were leaving management and security came up to see a woman had something contagious. They came u held the elevator for her while we were waiting. They wore masks and we were standing there. Instead of telling us to go down we were waiting. The women came out in a wheel chair. They should have at least asked her to wait or gave her a mask To wear. They did not care about other people waiting. If the women was contagious the should have asked her to where a mask. Unacceptable.
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service
The breakfast was not that good and the elevator wait is very long at any time
Stayed 1 night in Sep 2024

10/10 Excellent

Johany

Stayed 1 night in Jul 2024

8/10 Good

Dhulfiqar

Travelled with family
Stayed 2 nights in Sep 2024

6/10 Okay

Jacquie

Travelled with family
I expected better from the hotel for the price it charged. No free Wi-Fi and room cleaning. I even upgraded to a view run with an additional $150 fee and still no free Wi-Fi. Even cheap hotel/motel give free Wi-Fi. I have stayed at other Embassy and it was much better. I don’t know if I would come back to the Niagara Falls Embassy again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryll

Travelled with family
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Stayed 5 nights in Sep 2024

8/10 Good

Sarah

Stayed 3 nights in Sep 2024

2/10 Terrible

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You asked "how was my check-in". I did not get the room I reserved and paid for. I paid for a king bed with sofa sleeper suite. They said there was a computer glitch and I could not get that room. They gave me a room with 3 f'ing queen beds...for 2 people. I think I deserve $100 credit from Hilton. Tell me what Expedia is going to do to correct this problem.
Stayed 2 nights in Sep 2024