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Embassy Suites by Hilton San Rafael Marin County

3.5 star property
Pet-friendly hotel connected to the convention centre in San Rafael with free breakfast

Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Relax in our spacious atrium with a central seating area, surrounded by sofas and plants.
Enter a spacious hotel lobby with high ceilings and large windows offering views of the outdoor seating area.
Relax by the central fire feature in this inviting outdoor space, surrounded by comfortable seating and lush greenery.
Work in comfort with a spacious desk, comfortable chair, and plenty of seating options.
Traditional architecture meets lush surroundings in this residential complex.

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
The current price is AU$256
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Marin County Civic Center Farmers' Market
    ‪13 min walk‬
  • Marin County Civic Center
    ‪13 min walk‬
  • Dominican University of California
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

9.2 out of 10
Wonderful
(86 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 6
  • 2 King Beds

About the area

San Rafael

At Embassy Suites by Hilton San Rafael Marin County, you'll be connected to the convention centre and 4 km (2.5 mi) from Dominican University of California. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Red Oak Craft Bar, serves Californian cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 19332 square feet (1796 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3.5-property class San Rafael hotel include Mission San Rafael Arcangel and Sweetwater Music Hall.

What's nearby

  • Marin County Civic Center Farmers' Market - 13 min walk - 1.1 km
  • Marin County Civic Center - 13 min walk - 1.1 km
  • Dominican University of California - 5 min drive - 4.3 km
  • Mission San Rafael Arcangel - 6 min drive - 5.4 km
  • Muir Woods National Monument - 22 min drive - 21.3 km

Getting around

  • Richmond Transit Center - 20 min drive
  • San Francisco International Airport (SFO) - 48 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪A&W Restaurant - ‬4 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Marin County Fair - ‬10 min walk

About this property

Embassy Suites by Hilton San Rafael Marin County

Pet-friendly hotel connected to the convention centre in San Rafael with free breakfast
Embassy Suites by Hilton San Rafael Marin County offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and 14 meeting rooms. Event space at this hotel measures 19332 square feet (1796 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Rafael Marin County. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton San Rafael Marin County was completed in February 2020.

This 3.5-star San Rafael hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 5 levels
  • Conference rooms
  • 19332 sq ft of conference space
  • 1796 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English, Filipino, French, Italian, Spanish

Similar properties

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Four Points by Sheraton San Rafael Marin County

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,206 reviews
The price is AU$231
includes taxes & fees
3 Aug - 4 Aug
Four Points by Sheraton San Rafael Marin County

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,332 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - February 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton San Rafael Marin County.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton San Rafael Marin County?

Embassy Suites by Hilton San Rafael Marin County offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton San Rafael Marin County?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Rafael Marin County on 24 Aug 2025 start from AU$255.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton San Rafael Marin County?

Yep, Embassy Suites by Hilton San Rafael Marin County has an uncovered self car park with in/out privileges for USD 15 per day.

Are there any beaches close to Embassy Suites by Hilton San Rafael Marin County?

The closest beach to Embassy Suites by Hilton San Rafael Marin County is Stinson Beach (15.6 km).

Does Embassy Suites by Hilton San Rafael Marin County have a pool?

Embassy Suites by Hilton San Rafael Marin County has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton San Rafael Marin County a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton San Rafael Marin County.

Is Embassy Suites by Hilton San Rafael Marin County family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and an indoor pool, it's no surprise that Embassy Suites by Hilton San Rafael Marin County is a hit with families.

Does Embassy Suites by Hilton San Rafael Marin County serve breakfast?

Yep, our visitors are hooked on the free buffet breakfast here! Available daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton San Rafael Marin County?

No, Embassy Suites by Hilton San Rafael Marin County does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton San Rafael Marin County?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton San Rafael Marin County?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1016 reviews
Rating 8 - Good. 197 out of 1016 reviews
Rating 6 - Okay. 70 out of 1016 reviews
Rating 4 - Poor. 67 out of 1016 reviews
Rating 2 - Terrible. 45 out of 1016 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Stayed 1 night in Apr 2025

2/10 Terrible

Yvonne

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Terrible is an understatement. The customer service is awful. We were booked into room 330. When we arrived the room smelled strongly of weed and there was a maintenance cart in the bedroom with wet open can of paint. I took a video as I’ve never ever had that happens. Then the maintenance guys just walks in. Doesn’t knock or anything. He offers to take the cart out. There was no way I was staying in that room. They gave us another room and blamed a glitch in the computer system. The “happy hour” had a very unpleasant bar tender who clearly hated his job and all the snacks were empty far before it ended so we didn’t get to enjoy that. The free drink was great though. They close everything early. Can’t use the football tables or anything. Breakfast was another thing I’ve never seen. They closed it early and all the workers went and got the food that was left. All of them were eating and several guests came down late and couldn’t get food or coffee. It appeared they closed early so they all could eat breakfast. I don’t think then eating is bad but closing early and turning all the juice off and breaking down the coffee stand was so unprofessional. The least they could have done is leave everything open while they raided the left overs. The worst part is they weren’t even apologetic. They didn’t seem to care if they even had customers. The place is pretty but the service is awful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway Business

Excellent convenient Great Helpful and friendly Staff
Stayed 1 night in Apr 2025

10/10 Excellent

Denise M, DALLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet for the most part. when the kids are there sound bounces off all the walls as they scream and run thru the hotel...as well as steal from the store below.
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like the charge for parking. Also, housekeeping did not shut our door all the way one day. Breakfast was great, rooms were comfortable and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay.

Very clean room, nice service. Decent gym and great bar and restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sally

Liked: Staff & service, property conditions & facilities, room comfort

Great stY

Always great stay consistent and excellent Staff
Stayed 1 night in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Person at front desk did not seem to want to be there. Long lines (very long) at breakfast with not enough people working. Hotel was clean and liked room. Main areas by bar and front were nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Nereida

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was broken, thats the only reason why we stayed there!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Convenient, clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so good to have the complimentary drinks and snacks at happy hour
Stayed 1 night in Apr 2025

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Yin Kyai

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This is the second time I’ve stayed here and the second time the pool was out of service. Everything else was great.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

JINSOOK

Travelled with family
Liked: Staff & service, property conditions & facilities
Bathroom was kind of uncomfortable There is no fan inside. Toilet is middle of the bathroom so not comfortable. Also toilet paper holder is hard to use it.
Stayed 3 nights in Apr 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Enjoyed my stay. Great restaurant and bar. Everyone was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, elegant and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, great place for kids of all ages. One of the elevators was out of service, so it was really congested and long wait times to get up and down from the 3rd floor. Hotel staff was very friendly and helpful, but very obviously understaffed and stressed out. The rooms were still being cleaned when we checked in at 10pm on a Friday. Overall, we had a great stay. Hopefully the second elevator is fixed soon and they can hire more employees.
Stayed 2 nights in Apr 2025

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It took us 3 rooms to find a bed frame and that wasn’t broken. We drove 5 hours and were ready to settle in and relax but when we checked In and sat on the bed it made this horrible noise that we wouldn’t be able to sleep through so instead of trusting what we said the maintenance was sent to check our complaint. Once realizing our complaint was valid they switched us to the room next door which was also broken. 😞 The maintenance then told us the room had been previously rented to teenagers who had too much fun***. Whatever the reason we were ready to settle down and get situated after a long drive. Anyways after we were placed into a room that was not broken it was overall a good stay maybe look into quality control?
Stayed 3 nights in Apr 2025

10/10 Excellent

scott

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the complimentary snacks and two drinks for the adults in the evening and breakfast for all in the morning. Disappointed pool was inoperable. One of the reasons I booked this Embassy Suites in San Rafael was so my grandsons would have an indoor pool to swim in. Gabe at the front desk when checking in was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025