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The Ritz-Carlton, Bali

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for The Ritz-Carlton, Bali

Daily buffet breakfast (IDR 502150 per person)
Interior entrance
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
On the beach, white sand, free beach cabanas, sun-loungers
Villa, 1 Bedroom, Non Smoking, Ocean View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • 24/7 front desk
The current price is AU$465
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
Jalan Raya Nusa Dua Lot #3, Sawangan, Nusa Dua, Bali, 80363
  • Bali Collection Shopping Centre
    ‪6 min drive‬
  • Geger Beach
    ‪8 min drive‬
  • Nusa Dua Beach
    ‪13 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 145 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Signature Suite, Non Smoking

Signature Suite, Non Smoking

Signature Suite, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 119 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 145 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, Non Smoking (Balcony)

Junior Suite, Non Smoking (Balcony)

Junior Suite, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 99 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Water view

Junior Suite, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 99 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living room

Suite, 2 Bedrooms, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 227 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View

Villa, 1 Bedroom, Non Smoking, Ocean View

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 281 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View

Villa, 1 Bedroom, Non Smoking, Garden View | Garden view

Villa, 1 Bedroom, Non Smoking, Garden View

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 360 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Oceanfront

Villa, 3 Bedrooms, Non Smoking, Oceanfront

Villa, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Outdoor play area
Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
  • 677 sq m
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Ocean View

Villa, 3 Bedrooms, Non Smoking, Ocean View | Pool

Villa, 3 Bedrooms, Non Smoking, Ocean View

Highlights

Outdoor play area
Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
  • 631 sq m
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View

Villa, 1 Bedroom, Non Smoking, Ocean View | Pool

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Resort View

Villa, 1 Bedroom, Non Smoking, Resort View | View from room

Villa, 1 Bedroom, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 281 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony) | Pool

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 241 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

The Apurva Kempinski Bali

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, (530)
The price is AU$497
for 1 room
includes taxes & fees
27 Mar - 28 Mar
The Apurva Kempinski Bali

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Ritz-Carlton, Bali. You'll be 3 km (1.8 mi) from Pura Geger Beach and 3.1 km (1.9 mi) from Geger Beach. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. Raku serves Japanese cuisine. Breezes is the hotel's own tapas bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Business travelers can take advantage of 9 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Sawangan hotel include Nusa Dua Beach and Bali Collection Shopping Centre.

What's nearby

  • Bali National Golf Club - 3 min drive - 2.9 km
  • Bali Collection Shopping Centre - 6 min drive - 4.8 km
  • Geger Beach - 8 min drive - 2.4 km
  • Nusa Dua Beach - 13 min drive - 4.9 km
  • Pandawa Beach - 18 min drive - 6.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 29 min drive

Restaurants

  • ‪The Mulia - ‬4 min drive
  • ‪Reef Beach Club - ‬8 min walk
  • ‪The Cafe - ‬4 min drive
  • ‪Bejana - ‬11 min walk
  • ‪Waterfall Restaurant - ‬6 min drive

About this property

The Ritz-Carlton, Bali

Luxury hotel on the beach, with outdoor pool
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, Bali such as a complimentary children's club and an outdoor pool.

There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available.

This 5-star Nusa Dua hotel is smoke free.

  • 313 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2014
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
The Ritz-Carlton, Bali offers 313 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Catalan, Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 502,150 for adults and IDR 251,075 for children
  • 3 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Bejana
  • Breezes
  • Raku
  • Senses
  • The Beach Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a provincial park
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1996500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 502150 for adults and from IDR 251075 for children
  • Airport shuttle fee: IDR 495000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1996500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Ritz-carlton
Ritz-carlton Bali
Ritz-carlton Bali Hotel
Ritz-carlton Bali Hotel Nusa Dua, Bali
Ritz-carlton Bali Nusa Dua, Bali
The Ritz-Carlton, Bali Nusa Dua
Ritz-Carlton Bali Hotel Nusa Dua
Ritz-Carlton Bali Nusa Dua

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Bali?

The Ritz-Carlton, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Bali?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Bali on 14 Mar 2025 start from AU$464.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Bali?

Yep, The Ritz-Carlton, Bali has a free self car park and free valet parking.

Are there any beaches close to The Ritz-Carlton, Bali?

The closest beach to The Ritz-Carlton, Bali is Nusa Dua Beach (3.9 km).

Is there a spa on site at The Ritz-Carlton, Bali?

Yep, there is an onsite spa at The Ritz-Carlton, Bali. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Ritz-Carlton, Bali have a pool?

The Ritz-Carlton, Bali has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Ritz-Carlton, Bali?

The Ritz-Carlton, Bali features a full-service spa, an outdoor pool and free beach cabanas. All guestrooms come with Frette Italian sheets, deep soaking tubs and 24-hour room service.

What makes The Ritz-Carlton, Bali a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Bali.

Is The Ritz-Carlton, Bali family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Bali is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Bali?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Bali serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Bali?

Yep, you can grab a meal at The Ritz-Carlton, Bali's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at The Ritz-Carlton, Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Bali?

No, pets and service animals are not allowed.

The Ritz-Carlton, Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 362 out of 519 reviews
Rating 8 - Good. 99 out of 519 reviews
Rating 6 - Okay. 32 out of 519 reviews
Rating 4 - Poor. 14 out of 519 reviews
Rating 2 - Terrible. 12 out of 519 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast till 11!! 😍
Such an amazing property. Staff are exceptionally warm and friendly. Well trained and ready to help always. Ritz Kids club was very enjoyable for kids and adults with a wonderful slide. There’s also buggies to take you everywhere if you don’t feel like walking the beautifully landscaped grounds One of the best parts is that breakfast ends at 11 so there’s plenty of time to lie in Food wise you can order grab food and they’ll take it to the lobby if you don’t eat at the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Luchia M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly tired in areas of the resort mainly the spa. Beach restaurant served great food! Breakfast had plenty of choice.
Stayed 3 nights in Nov 2024

8/10 Good

Reema

Stayed 1 night in Nov 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordi, Houston

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
The hotel is stunning! The location is right on the beach and is very clean! It has a lovely pool suitable for all ages and is set among greenery and trees The staff are beautiful people, very professional and helpful The bar and restaurants serve great food and cocktails, and always with a smile. I would certainly recommend this hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at The Ritz Carlton in Nusa Dua which is where we went to kick off our honeymoon. The property is stunning, right from when you walk into the main lobby with a gorgeous view overlooking the Indian Ocean, to the tropical village feel as you're walking around and the gorgeous rooms, where we had access to a pool lagoon right from our room, it really is a very luxurious experience. The staff were very welcoming and went out of their way to make us feel so special on our honeymoon, from decorating the room to sharing special treats with us when we dined, we really felt spoilt. In particular we'd like to call out the immensely friendly staff at The Lounge who made every single evening we spent there special, with their friendly nature and lovely customized dessert plates and also the lovely Yenni who welcomed us and who always took the extra time to come and talk to us, attend to our needs and make us feel special with some gifts for our trip, she put a huge smile on our face! A hotel's venue and amenities matter of course, but it's always the people that make the place and this was very true for our experience at The Ritz Carlton. We can't wait to come back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa services. And absolutely love Diptique shampoo & conditioner. Wanted to purchase them but they were out of stock…. The manager of the spa, sent ample samples of the products to my room with a nice card. That was very much appreciated for her thoughtful gesture!!! That’s Top service..
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Yvonne

Stayed 7 nights in Sep 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach access.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El resort es expectacular, un poco alejado para las visitas de los lugares más importantes, sin embargo el resort es hermoso y su gente demasiado amable.. realmente es expectacular y tiene playa..
Stayed 4 nights in Sep 2024

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 5 nights in Sep 2024

2/10 Terrible

Lilly, Aliso Viejo

Stayed 6 nights in May 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at many other 5 star resorts like Kempinski,Mulia,ayana,Sofitel,Conrad, renaissance Uluwatu, padma, alila ect. So my expectations were VERY HIGH when I booked it. I felt skeptical at first since I was let down by other hotels, but everything went smoothly….from the Check in process, breakfast, the room and much more!!! The one thing that I’d like to mention is that the staff are absolutely FANTASTIC!!!!! Every single one of them …. Even the gardeners are so polite they will bow and greet the guest…. (Which doesn’t usually happen at other resorts) the spa was also amazing, we didn’t want to leave this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. This was the friendliest staff that I ever encountered in all of my travels. On-site dining was exceptional. The location was a good distance away from most of the activities that we did or were interested in doing. The beach was nice but too many rocks so standing/walking around the water could become an issue unless you found a clear spot.
Stayed 4 nights in Aug 2024

10/10 Excellent

Delena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 5 nights in May 2024

10/10 Excellent

Tene

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay all staff was amazing very helpful , my son was so happy in the kids club and the SPA were amazing , definitely will come back again next year .
Stayed 8 nights in Jul 2024

4/10 Poor

Balakrishnan

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beach access was not good.dreamland beach is better. Pool was very mid
Stayed 2 nights in Jul 2024

10/10 Excellent

estela, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants are just amazing. And the spa is heaven !!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2024