Spirit Ridge, in The Unbound Collection by Hyatt

4.0 star property
Beach resort with outdoor pool, near Nk'Mip Desert Cultural Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spirit Ridge, in The Unbound Collection by Hyatt

Sports facility
Exterior
Penthouse, 1 King Bed with Sofa bed (1 Bedroom) | Private kitchen
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Spa
  • 24/7 front desk
The price is AU$177
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
1200 Rancher Creek Rd, Osoyoos, BC, V0H 1V6
  • Nk'Mip Desert Cultural Centre
    3 min walk
  • Sonora Dunes Golf Club
    4 min walk
  • Nk'Mip Cellars
    4 min walk
  • Penticton, BC (YYF-Penticton Regional)
    54 min drive

Room options

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 86 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 1 Bedroom (2 Queen & 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (1 Bedroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View (1 Bedroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, View (2 Queen and 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Villa, 1 Bedroom, View (2 Queen and 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 86 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 86 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, View (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 91 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 91 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 121 sq m
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Osoyoos

A family-friendly stay in Osoyoos awaits you at Spirit Ridge, in The Unbound Collection by Hyatt. You'll be within steps of Nk'Mip Desert Cultural Centre and within a short 5-minute stroll of Sonora Dunes Golf Club. Highlights at this beach resort include a full-service spa, a winery and a golf course. .A relaxing visit to Solterra Desert Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Bear, Fish, Root & Berry, serves local cuisine and is open for brunch, lunch and dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. 13000 square feet (1208 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. To-go breakfast is available daily between 8 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a short walk of this 4-property class Osoyoos resort include Nk'Mip Cellars and Osoyoos Lake is within 15 minutes.

What's nearby

  • Nk'Mip Desert Cultural Centre - 3 min walk
  • Nk'Mip Cellars - 4 min walk
  • Osoyoos Lake - 14 min walk
  • Rattlesnake Canyon - 5 min drive
  • Anarchist Mountain Lookout - 11 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 132 min drive

Restaurants

  • ‪Junction 3 Coffee House - ‬5 min drive
  • ‪Osoyoos Golf Club - ‬11 min drive
  • ‪Spirit Beach Cantina - ‬10 min walk
  • ‪McDonald's - ‬8 min drive
  • ‪The Sage Pub - ‬6 min drive

About this property

Spirit Ridge, in The Unbound Collection by Hyatt

Beach resort with outdoor pool, near Nk'Mip Desert Cultural Centre
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy a summer holiday at Spirit Ridge, in The Unbound Collection by Hyatt, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach resort also offers an attached winery, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Osoyoos resort.

  • 226 guestrooms or units
  • 4 levels
  • 12 buildings
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2005
  • Winery on site
  • Deli
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Spirit Ridge, in The Unbound Collection by Hyatt offers 226 accommodations with fireplaces and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Solterra Desert Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 8 AM to 10:30 AM for a fee: CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bear, Fish, Root & Berry

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Private wine tours
  • Pro golf shop
  • Spa tub
  • Steam room
  • Vineyard
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Firepit
  • In a regional park
  • In the mountains
  • On a lake
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 25 for adults and CAD 10 to 20 for children
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Spirit Ridge
Spirit Ridge Resort
Spirit Ridge Vineyard
Spirit Ridge NK'MIP Resort Osoyoos
Spirit Ridge Vineyard Resort
Spirit Ridge Vineyard Resort Osoyoos
Spirit Ridge Osoyoos
Spirit Ridge NK'MIP Resort
Spirit Ridge NK'MIP Osoyoos
Spirit Ridge NK'MIP
SPIRIT RIDGE Unbound Collection Hyatt Hotel Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort
SPIRIT RIDGE Unbound Collection Hyatt
SPIRIT RIDGE in the Unbound Collection by Hyatt
SPIRIT RIDGE Unbound Collecti
Spirit Ridge in The Unbound Collection by Hyatt
Spirit Ridge, in The Unbound Collection by Hyatt Resort
Spirit Ridge, in The Unbound Collection by Hyatt Osoyoos

Frequently asked questions

What is the cancellation policy at Spirit Ridge, in The Unbound Collection by Hyatt?

Spirit Ridge, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Spirit Ridge, in The Unbound Collection by Hyatt?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Spirit Ridge, in The Unbound Collection by Hyatt on 6 Jan 2025 start from AU$177.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, Spirit Ridge, in The Unbound Collection by Hyatt has a free self car park.

Are there any beaches close to Spirit Ridge, in The Unbound Collection by Hyatt?

The closest beach to Spirit Ridge, in The Unbound Collection by Hyatt is Gyro Beach (2.1 km).

Is there a spa on site at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, Solterra Desert Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Spirit Ridge, in The Unbound Collection by Hyatt have a pool?

Spirit Ridge, in The Unbound Collection by Hyatt has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Spirit Ridge, in The Unbound Collection by Hyatt have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Spirit Ridge, in The Unbound Collection by Hyatt?

Spirit Ridge, in The Unbound Collection by Hyatt features a full-service spa, a winery and an outdoor pool. All guestrooms come with premium bedding, fireplaces and dining areas.

What makes Spirit Ridge, in The Unbound Collection by Hyatt a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Spirit Ridge, in The Unbound Collection by Hyatt.

Is Spirit Ridge, in The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Spirit Ridge, in The Unbound Collection by Hyatt is a hit with families.

Does Spirit Ridge, in The Unbound Collection by Hyatt serve breakfast?

You bet, to-go breakfast is served daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Spirit Ridge, in The Unbound Collection by Hyatt?

No, Spirit Ridge, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Spirit Ridge, in The Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Spirit Ridge, in The Unbound Collection by Hyatt?

Yep, Spirit Ridge, in The Unbound Collection by Hyatt has a 9-hole golf course. Golf caddies, golf carts, golf clubs and a golf pro shop are also available.

Spirit Ridge, in The Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lea

Stayed 2 nights in May 2024

10/10 Excellent

Donna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend you consider staying at the Spirit Ridge. From the moment you drive up the driveway, you will be captivated by the beautiful statues adorning the entrance, setting the tone for a luxurious and unforgettable stay. Located a fair distance away from the centre of town, Spirit Ridge offers a peaceful retreat surrounded by breathtaking views. If you enjoy walking, you'll find it easy to explore the area while getting your exercise. The resort boasts wonderful amenities that cater to every guest's needs. Relax by the beautiful outdoor pool, indulge in a variety of services at the spa, or savor wine tastings at the well-appointed wine shop. For dining, the on-site restaurant serves delicious meals for a memorable culinary experience. The rooms at Spirit Ridge are not only comfortable but also well decorated, providing all the comforts of home. As a pet-friendly hotel, they go the extra mile to ensure your furry friends feel welcome, with special treats upon check-in and a designated dog area for their enjoyment. Whether you're a couple seeking a romantic getaway or a family looking for a fun-filled vacation, Spirit Ridge has something for everyone. With its serene surroundings, top-notch amenities, and excellent service, this resort is sure to exceed your expectations and create lasting memories.
Stayed 2 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Prabhpreet

Stayed 2 nights in Aug 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights overlooking the golf course.Very friendly staff.Property is beginning to show its age
Stayed 2 nights in Sep 2024

8/10 Good

Anne

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The view from the room was great. Amenities were good, gym, pool, hot tub.
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bartosz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kartikeya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Stayed 1 night in Aug 2024

8/10 Good

John

Stayed 4 nights in Aug 2024

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities
It a very quiet and relaxing property
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time booking this place and as usual it did not disappoint. Ever since we booked this place before, it set a standard to places we booked after. The place is huge, pretty, convenient to the lake front and amazing staff. There are tons of activities to do as well. We did water activities, spa, and walk our dog to the dog park. I was especially impressed to the ability to text directly to the guest services which I used to request for a late check in which they generously extended for free. Although I suggest some improvement to the dog park as it needs a little bit of attention. It did not have any available water, empty dog poop bag, and gate not fully enclosed. It should be noted however that the parking lot has a lot of fully stocked poop bag free to used. Overall, this experience has been amazing. All the staff had been great and quick to respond to request especially since we were staying at a villa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sanju

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to live I n for vacation. My kids enjoy a lot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Breanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a week and had a wonderful time! Gorgeous views of the lake!
Stayed 3 nights in Jul 2024

6/10 Okay

Jenna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location. The hotel common space and rooms weren’t overly clean. My sisters room didn’t receive any housekeeping the entire 4 night stay. The pool was very very cloudy, you couldn’t really even see the bottom. We didn’t feel comfortable swimming in it. Staff was friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class resort , highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Jagraj

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful resort and has wonderful views of lake. Staff are attentive and friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is great except for the quality of the bed. It keeps squeezing whenever there is a tiny bit of movement. We are a family of 5 and we can't sleep well at night because the beds keep squeezing
Stayed 2 nights in Aug 2024

10/10 Excellent

JD

Stayed 2 nights in Aug 2024

8/10 Good

Admirable

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Tod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024