Fairmont Le Chateau Montebello

4.0 star property
Mountain ski retreat with dining and a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fairmont Le Chateau Montebello

Lobby
Outdoor spa tub
Exterior
Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board
Daily full breakfast for a fee

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is AU$489
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
392 Notre Dame, Montebello, QC, J0V1L0
  • Manoir-Papineau National Historic Site
    6 min walk
  • Sanctuaire Notre-Dame d'Etchemin
    11 min walk
  • Golf Le Château Montebello
    19 min walk
  • Gatineau, QC (YND-Ottawa Executive)
    43 min drive

Room options

Signature Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Jetted bath
Designer toiletries
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking, River View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, River View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Economy Twin Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 Queen Bed, Non Smoking (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Double Room, 2 Double Beds, Non Smoking (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, View (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, View (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Fairmont, Luxury Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, View (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Double Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont, Luxury Room, 1 Queen Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Designer toiletries
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Montebello

At Fairmont Le Chateau Montebello, you'll be 4.7 km (2.9 mi) from Omega Park. Highlights at this ski resort include a full-service spa, a golf course and a restaurant. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. The restaurant, Aux Chantignoles, serves local cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the 4 outdoor tennis courts, marina and gym plus access to mini golf. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Montebello resort include Manoir-Papineau National Historic Site and Sanctuaire Notre-Dame d'Etchemin.

What's nearby

  • Manoir-Papineau National Historic Site - 6 min walk
  • Sanctuaire Notre-Dame d'Etchemin - 11 min walk
  • Golf Le Château Montebello - 19 min walk
  • Fromagerie Montebello - 3 min drive
  • Omega Park - 5 min drive

Getting around

  • Ottawa International Airport (YOW) - 74 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪Cabane a Sucre Chez Ti-Mousse - ‬14 min drive
  • ‪Bistro - ‬15 min walk
  • ‪McDonald's - ‬9 min drive
  • ‪Aux Chantignoles - ‬4 min walk

About this property

Fairmont Le Chateau Montebello

Mountain ski retreat with dining and a full-service spa
Have fun with on-site winter activities, including cross-country skiing, snow tubing and ice skating, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a health club. Fairmont Le Chateau Montebello helps provide the perfect winter holiday with skiing lessons, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at the resort's bar.

The resort offers a restaurant. Wireless Internet access is complimentary. Complimentary self-parking is available on-site, along with a car charging station.

  • 1 building
  • 210 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1930
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Fairmont Le Chateau Montebello offers 210 accommodations with minibars and a safe. Televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, dressing gowns, designer toiletries and hairdryers. This Montebello resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 30 to 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aux Chantignoles
  • Bar Seigneurie

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 30 to 40 per person
  • Valet parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 2052-01-31, 528485

We should mention

  • This resort caters to LGBTQ+ guests.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Montebello
Chateau Montebello
Fairmont Chateau Hotel Montebello
Fairmont Chateau Montebello
Fairmont Montebello
Montebello Chateau
Montebello Chateau Fairmont
Montebello Fairmont
Fairmont Le Chateau Montebello Hotel Montebello
Fairmont Chateau Montebello Hotel
Fairmont Chateau Montebello Resort
Chateau Montebello
Fairmont Montebello
Montebello Fairmont
Fairmont Le Chateau Montebello Resort
Fairmont Le Chateau Montebello Montebello
Fairmont Le Chateau Montebello Resort Montebello

Frequently asked questions

What is the cancellation policy at Fairmont Le Chateau Montebello?

Fairmont Le Chateau Montebello offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Le Chateau Montebello?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Montebello on 17 Nov 2024 start from AU$488.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Le Chateau Montebello?

Yep, Fairmont Le Chateau Montebello has a free self car park. Additionally, there is valet parking with in/out privileges for CAD 40 per night.

Is there a spa on site at Fairmont Le Chateau Montebello?

Yep, there is an onsite spa at Fairmont Le Chateau Montebello. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Is Fairmont Le Chateau Montebello family-friendly?

You bet! With amenities such as a playground and an arcade, as well as childcare services in the guestrooms, it's no surprise that Fairmont Le Chateau Montebello is a hit with families.

Does Fairmont Le Chateau Montebello serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Le Chateau Montebello?

No, Fairmont Le Chateau Montebello does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Le Chateau Montebello?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Le Chateau Montebello?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Fairmont Le Chateau Montebello?

Furry friends are welcome at Fairmont Le Chateau Montebello, with food and water bowls on offer.

Is there a golf course on site at Fairmont Le Chateau Montebello?

There isn't one on site, but Golf Le Château Montebello is a short 19-minute walk away.

Fairmont Le Chateau Montebello Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews" "
Rating 8 - Good. 288 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New memories unlocked!
Great amenities. We made amazing memories here at the Fairmont Montebello Resort
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location. Staff were helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Didier

Stayed 2 nights in Jul 2024

8/10 Good

Marie-Josee

Stayed 1 night in Aug 2024

6/10 Okay

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024

8/10 Good

Emilie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grounds very nice adjacent to the river and nice walking on grounds and adjacent parks Canada site. Easy walk to town. Lots of activities available. Disappointed with dinner at Aux Chantignoles. Service was very good but premium location and price had only mediocre meals for both myself and partner. I expected better.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finest resort in Canada. Would give US run for the money. Very traditional property with stately architecture. Every staff member understands customer service. Property so large and spacious. Never feel you are crowded. River front was great. Great room in lodge a real fun hangout. If your active it has something for you.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

haris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2024

8/10 Good

Danielle

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
This majestic property is welcoming and comfortable if not a bit tired. The diningroom was understaffed and the food was mediocre which was disappointing as it is a resort hotel and the options to eat elsewhere are limited.
Stayed 1 night in Jul 2024

10/10 Excellent

Corey

Stayed 2 nights in Jul 2024

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lots to do and delicious food.
Stayed 2 nights in Jun 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway hotel
We weren’t able to use the indoor pool because we were told it was at capacity. There weren’t that many people there, I suspect they were understaffed that day.
Stayed 2 nights in Jun 2024

6/10 Okay

Sue

Travelled with group
Disliked: Staff & service, property conditions & facilities
Purpose of visit was to explore Omega Parc. No food or coffee options available until 7:30am and we needed to be at the park at 7:15am to meet an early morning tour. The staff did not seem to care when we inquired about food and agreed that it would be nice to have a coffee machine and some fruit and muffins available in the lobby for early morning risers and stated that they had many complaints about this and had mentioned to management prior. With the price of this stay $500 per night, nothing and nobody went above and beyond to earn a better rating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay and golf getaway for our anniversary…it was perfect.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sylvie

Votre service est excellent et j’ai toujours pu être servie en français J’aurais aimé qu’il en soit de même pour votre questionnaire
Stayed 2 nights in Jun 2024

8/10 Good

Michael W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort but avoid bike rental shop
Accommodations, restaurant, and pool were amazing; bike rental at on site shop was poor with unmaintained bikes, had to upgrade to e-bikes simply because they look to be newer bikes; still had to do basic maintenance on these newer bikes like fix pedals, inflate tires, and tighten blots on both bikes Didn’t realize that there were hotel bikes that were free; these bikes looked to be in better conditions than the reservation only bikes Realize that Montebello vélo is a separate outfit but it is on the resort grounds and there should be a certain standard of service expected of them The MTB trails and grounds were great but if I return I will bring my own bike; this place could revival Sentiers du Moulin, Empire 47, or Valle Bras Du Nord if the bike rental and shop got its act together
Stayed 2 nights in Jun 2024

10/10 Excellent

HYUN SU

Stayed 1 night in Jun 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Love the fact that there's free parking. Grounds are wonderful, so are the pool, landscape and common areas.
Stayed 1 night in Jun 2024