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Hilton Parsippany

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Parsippany

Building design
Lobby
Lobby
Reception
Indoor pool, outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Housekeeping
  • Bar
  • Pet-friendly
The current price is AU$212
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
1 Hilton Ct, Parsippany, NJ, 07054
  • Parsippany Main Library
    ‪3 min drive‬
  • The Stickley Museum at Craftsman Farms
    ‪3 min drive‬
  • Mennen Sports Arena
    ‪5 min drive‬
  • Morristown, NJ (MMU-Morristown Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner (Concierge Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Corner (Concierge Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Concierge Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Concierge Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Concierge Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Concierge Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside (Poolside)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Poolside (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Poolside (Poolside)

Room, 2 Double Beds, Poolside (Poolside)

Room, 2 Double Beds, Poolside (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | Living area

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Parsippany

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1008)
The price is AU$201
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn Parsippany

About the area

Parsippany

At Hilton Parsippany you'll be 3 km (1.9 mi) from The Stickley Museum at Craftsman Farms and 4.7 km (2.9 mi) from Mennen Sports Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, NRG Cafe, serves American cuisine and is open for breakfast. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and seasonal outdoor swimming pool. 28000 square feet (2520 square metres) of event facilities include 24 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. To-go breakfast is available daily between 6 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .With a stay at this Parsippany hotel, you'll be 4.7 km (2.9 mi) from Whippany Railway Museum and 4.9 km (3 mi) from Historic Speedwell.

What's nearby

  • Parsippany Main Library - 3 min drive
  • Mennen Sports Arena - 5 min drive
  • Mayo Performing Arts Center - 7 min drive
  • Morristown Memorial Hospital - 10 min drive
  • The Funplex - 11 min drive

Getting around

  • Denville Mt Tabor Station - 6 min drive
  • Newark Liberty Intl. Airport (EWR) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪Tommy's Tavern + Tap - ‬12 min walk
  • ‪Panera Bread - ‬5 min drive

About this property

Hilton Parsippany

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Parsippany offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 24 meeting rooms. Event space at this hotel measures 28000 square feet (2520 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Parsippany. For a fee, parking is available.

This Parsippany hotel is smoke free.

  • 1 building
  • 353 guestrooms or units
  • 6 levels
  • 28000 sq ft of conference space
  • 2520 sq. m of conference space
  • Built in 1981
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Parsippany offers 353 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 19.99 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Apotheca
  • NRG Cafe
  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • 28,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 30 per person
  • Self-parking fee: USD 19.99 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 25 May and close on 06 September.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Parsippany
Hilton Parsippany
Parsippany Hilton
Hilton Parsippany Hotel Parsippany
Hilton Parsippany Hotel
Parsippany Embassy Suites
Hilton Parsippany Hotel
Hilton Parsippany Parsippany
Hilton Parsippany Hotel Parsippany

Frequently asked questions

What is the cancellation policy at Hilton Parsippany?

Hilton Parsippany offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Parsippany?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Parsippany on 2 Mar 2025 start from AU$211.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Parsippany?

Yep, Hilton Parsippany has a self car park for USD 19.99 per night.

Are there any beaches close to Hilton Parsippany?

The closest beach to Hilton Parsippany is Parks lake Beach (8.8 km).

Does Hilton Parsippany have a pool?

Hilton Parsippany has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from May 25 to September 06).

What makes Hilton Parsippany a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Parsippany.

Does Hilton Parsippany serve breakfast?

Yep, to-go brekkie is served daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Parsippany?

No, Hilton Parsippany does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Parsippany?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Parsippany?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Parsippany Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prakash

Travelled with family
Liked: Cleanliness, staff & service, amenities
They need change all carpets, it’s looks cheap.
Stayed 2 nights in Nov 2024

4/10 Poor

Adrienne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
Staff not helpful or friendly. Room dark, musty smelling and outdated. Lukewarm water in shower. I generally am up very early (4 am) and leave the room to walk. Got an uncomfortable feeling walking around. Lobby area littered with used glasses, food on tables which remained till 8 am. Lack of food to purchase. Prices for what was available very overpriced. 7.00 for a 20 ounce soda. Paid less at Disney. Stay elsewhere
Stayed 1 night in Nov 2024

6/10 Okay

SONY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Linen was filthy.
Stayed 1 night in Oct 2024

2/10 Terrible

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Heidy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Oct 2024

10/10 Excellent

Johneen

Stayed 1 night in Oct 2024

10/10 Excellent

kai

Stayed 1 night in Oct 2024

10/10 Excellent

Thea

Stayed 1 night in Sep 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Chantell

Stayed 3 nights in Sep 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, staff were very friendly. The only thing was somethings need an upgrade. This is not a cheap hotel and the rooms should be really well kept. From a far the rooms look great but the bottom of the cabinets next to the couch were dirty, there was a huge white stain on the rug and my bathroom mirror was falling apart. Just do some cosmetic upgrades and check the bottom of the end tables after cleaning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Johneen

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Customer Service Has Left This Building
Nice hotel but rude customer service. Sometimes you go an extra mile to help a customer but the guy at the front desk didnt budge an inch. I worked at a resort and was trained that you never ever say NO to a customer. You do whatever it takes. He could of cared less.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 2 nights in Oct 2024

6/10 Okay

edward

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never again
The room was clean and the bed was comfortable. The counter staff could have done a better job. First off, walking away from the check in counter, i was surprised to find not only the room keys in the tiny key holder envelope, but someone else driver's license. It was a good thing that I noticed it right away as the license owner was still at the counter, being checked in. Can you imagine the panic and hassle to the poor Hilton guest when she discovered the disappearance of her license? Then, about the parking... the counter staff mentioned nothing about the extra charge on the parking when i was checked in. While I have no problem with paying the $15, i think you staff member should have volunteered the information. I wondered how many of Hilton guests ended up with citations. More on the parking: I drove round and round the parking lot looking for a space and could not find any. There were plenty of unoccupied ones. But they were in the area that were marked 'for ruth chrus steakhouse customers only'. I finally went back to the check in counter only to be told' oh, don't mind the sign, you can park in those spaces' Again, it would be much appreciated if the staff would have volunteered the information. One last thing, the doors were loud and heavy. All night long i hear doors slamming shut from guests on both sides. I don’t blame the guests, but Hilton should have proper door closers installed to soften the impact.
Stayed 1 night in Oct 2024

2/10 Terrible

Joanne

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Not much dining in the area. The property itself is clean, but guest services wasn't great and not accomodating. Room service cleaned the room and not the bathroom. They never refilled the body soap.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Maria

Business traveller
Liked: Staff & service
The rooms are well kept and clean, property is modern but a bit dated. My only complaint is that the coffee maker in my room was broken - they can easily replace it- so it looks like carelessness on their part, this is the Hilton after all.
Stayed 1 night in Oct 2024

8/10 Good

Kristin, St Clements

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Hotel has a little wear and tear, but nothing awful, and was priced accordingly. Good food. Restaurant hours and options were a little pricey and ended early or without warning sometimes, but the food tasted great. Staff was knowledgeable and friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Janelle, Rumford

Travelled with partner
Stayed at the hotel for 3 days / 2 nights to attend a convention, the first night the shower was clogged and the water got backed up but the staff quickly fixed the issue, but I was a bit disappointed that housekeeping did not once in the 3 days we stayed come in to clean the room and provide additional amenities (i.e. toilet paper, clean towels etc.) so we had to go down to the front desk to request these things as they seem to continue to overlook our room. Besides the few inconveniences, our overall stay wasn't bad, I would rate this as an average hotel
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay somehere else
Room did not get serviced. We had to ask for more towels, coffee pods and other room basics from the front desk. They were not prepared for the number of people who were there for tje conference we were also there for. Hotel is old and dingy. One of the elevators broke on our first day and was still broken 3 days later. Would not stay here again. Also did not EV chargers for electric vehicles.
Stayed 3 nights in Oct 2024

8/10 Good

Jakarta

Liked: Cleanliness, staff & service
Room was nice, quiet and spacious. My room's AC unit was broken so my room was hot. I let the front desk know and they were very helpful. I would sugguest DoorDashing food or going out- Ruth Chris is very expensive ($54 for an 8oz steak lol) and Apotheca is okay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Moneeka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey t

Liked: Cleanliness, amenities, property conditions & facilities
Everyone tried to help clean had nice places to eat, made it enjoyable
Stayed 2 nights in Sep 2024