Adina Apartment Hotel Perth - Barrack Plaza

4.5 star property
Luxury Perth aparthotel in Perth Central Business District with a 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Adina Apartment Hotel Perth - Barrack Plaza

Exterior
Minibar, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Exterior
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Outdoor space
  • Air conditioning
The price is AU$219
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
138 Barrack Street, Perth, WA, 6000
  • Murray Street Mall
    1 min walk
  • Hay Street Mall
    3 min walk
  • St George's Terrace
    5 min walk
  • Perth, WA (PER)
    13 min drive

Room options

Premier Apartment, 2 Bedrooms (Grand)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

Premier Grand One Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 54 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Standard Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 2 Single Beds and 1 Double Bed

Premier Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 64 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premier One Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Studio

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
TV
  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard One Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Room, 1 Bedroom (Weekly Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 54 sq m
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Standard Apartment, 1 Bedroom (Weekly Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Apartment, 2 Bedrooms (Weekly Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 64 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premier Apartment, 1 Bedroom (Weekly Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premier Apartment, 2 Bedrooms (Grand, Weekly Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 75 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

Three Bedroom Apartment - King or Twin

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 107 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premier Grand Two Bedrooms Apartment

  • Sleeps 4
  • 1 Queen Bed

Studio Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Premier Grand One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Two Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

About the area

Perth

A luxury stay in the heart of Perth awaits you at Adina Apartment Hotel Perth - Barrack Plaza. You'll be 0.5 km (0.3 mi) from Perth Cultural Centre. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Each apartment is soundproofed and features a TV with satellite channels, along with free WiFi, a balcony and a coffee/tea maker. A minibar provides refreshments, and in-room dining is easy with amenities like a fridge, a microwave and room service. A safe, a hairdryer and an iron/ironing board are also available. .The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna and pool loungers. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of self parking. .Within a 15-minute walk of this 4.5-property class Perth Central Business District aparthotel, attractions include Elizabeth Quay and RAC Arena.

What's nearby

  • Murray Street Mall - 1 min walk
  • Hay Street Mall - 3 min walk
  • Elizabeth Quay - 10 min walk
  • RAC Arena - 13 min walk
  • Perth Convention and Exhibition Centre - 16 min walk

Getting around

  • Perth Station - 3 min walk
  • Perth Airport (PER) - 13 min drive

Restaurants

  • ‪Taka's Kitchen - ‬1 min walk
  • ‪Trackside Bakery - ‬3 min walk
  • ‪Hifumiya Udon Noodle House - ‬3 min walk
  • ‪B. Lucky & Sons - ‬1 min walk
  • ‪Chaffic - ‬2 min walk

About this property

Adina Apartment Hotel Perth - Barrack Plaza

Luxury Perth aparthotel in Perth Central Business District with a 24-hour fitness centre
Adina Apartment Hotel Perth - Barrack Plaza offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Adina Apartment Hotel Perth - Barrack Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Perth aparthotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 9 levels
  • Built in 2006
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Adina Apartment Hotel Perth - Barrack Plaza offers 100 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, French, German, Hindi

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Pay films
  • TV with satellite channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Desk chair
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 100 units
  • 9 floors
  • Built in 2006
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Adina Apartment Barrack
Adina Apartment Hotel Barrack
Adina Apartment Hotel Perth Barrack Plaza
Adina Apartment Hotel Barrack Plaza
Medina Executive Barrack Plaza Hotel Perth
Medina Executive Barrack Plaza Perth
Adina Apartment Perth Barrack Plaza
Adina Apartment Barrack Plaza
Adina Perth Barrack Plaza
Adina Apartment Hotel Perth - Barrack Plaza Perth
Adina Apartment Hotel Perth - Barrack Plaza Aparthotel
Adina Apartment Hotel Perth - Barrack Plaza Aparthotel Perth

Frequently asked questions

What is the cancellation policy at Adina Apartment Hotel Perth - Barrack Plaza?

Adina Apartment Hotel Perth - Barrack Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Adina Apartment Hotel Perth - Barrack Plaza?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Adina Apartment Hotel Perth - Barrack Plaza on 5 Jan 2025 start from AU$219.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Adina Apartment Hotel Perth - Barrack Plaza?

Yep, Adina Apartment Hotel Perth - Barrack Plaza has a secured self car park for AUD 30 per day. Onsite parking is limited.

Are there any beaches close to Adina Apartment Hotel Perth - Barrack Plaza?

The closest beach to Adina Apartment Hotel Perth - Barrack Plaza is Scarborough Beach (11.9 km).

Does Adina Apartment Hotel Perth - Barrack Plaza have a pool?

Adina Apartment Hotel Perth - Barrack Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Adina Apartment Hotel Perth - Barrack Plaza a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Adina Apartment Hotel Perth - Barrack Plaza.

Is Adina Apartment Hotel Perth - Barrack Plaza family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Adina Apartment Hotel Perth - Barrack Plaza is a hit with families.

Is there a free airport shuttle available at Adina Apartment Hotel Perth - Barrack Plaza?

No, Adina Apartment Hotel Perth - Barrack Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Adina Apartment Hotel Perth - Barrack Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Adina Apartment Hotel Perth - Barrack Plaza?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Adina Apartment Hotel Perth - Barrack Plaza?

No, pets are not allowed.

Adina Apartment Hotel Perth - Barrack Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1311 reviews" "
Rating 8 - Good. 524 out of 1311 reviews" "
Rating 6 - Okay. 163 out of 1311 reviews" "
Rating 4 - Poor. 53 out of 1311 reviews" "
Rating 2 - Terrible. 19 out of 1311 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fantastic. Close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really appreciated how quiet our apartment was. Loved our stay!
Stayed 4 nights in Nov 2024

4/10 Poor

Kylie

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Marilyn

Liked: Cleanliness, amenities, room comfort
Our studio apartment was roomy, very clean and the bathroom lighting was excellent.Bathroom had been updated. Kitchen facilities were basic but quite adequate with fridge, utensils and microwave. There were lots of small cafes and restaurants within close proximity of hotel. The carpet would need replacing in the near future but hotel is well aware of the need for some refurbishing.
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Close to cultural centre. Safe and private.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nazmun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Phil, Mandurah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Adina is an older hotel but has all the amenities we needed. It is very centrally located, only 1 minute from Hay Street mall. Compared to other hotels nearby, it is very affordable. Even though we arrived at 1 am, the night staff were friendly and helpful. We will stay there again for sure
Stayed 1 night in Sep 2024

10/10 Excellent

Therese

Liked: Cleanliness, room comfort
A hidden gem
Staff were very friendly and helpful at check in. Room was a great size and loved it had a balcony. Nice central location. Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, amenities, room comfort
Adina staff where very accommodating to our needs and delays in our departure by alliwing us a further late ckeckout and providing some additional services at a smalll fee. They went above and beyond. Great service and staff were very good.
Stayed 5 nights in Aug 2024

6/10 Okay

Erin

Travelled with partner
The room was dated however clean and tidy. Staff were pleasant and friendly. However the area around the hotel was particularly gross, lots of antisocial behaviour: yelling and swearing could be heard from the street and there was a fight which required the police 40 metres from the door to the hotel. It felt a little unsafe after dark. Not many restaurants or cafes within a close proximity, pretty much everything is shut on a Sunday and Monday evening. No room service available at the hotel
Stayed 4 nights in Aug 2024

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great position - easy walk to harbour, Perth train station is very near. Helpful staff and nothing is too much trouble. Highly recommend your stay here / all mod cons in apartments with washing machine and dryer
Stayed 4 nights in Aug 2024

10/10 Excellent

Sue Yi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, room comfort
The hotel is easy to get to if you get the train from the airport. The welcome from the front desk was great, very friendly. The area can be a bit iffy with some homeless people sleeping on the street but they did not bother us. Very close to Mall with Woolworths and cafes. The free local bus stop just down the road. We didn’t have a car so being close to public transport made getting around easy. I felt we had good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

SHIORI

Stayed 4 nights in Aug 2024

8/10 Good

Sue Yi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 4 nights in Aug 2024

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, amenities
Was central and close to public transport Plenty of room and clean Serviced and staff very friendly and met all our requests
Stayed 3 nights in Aug 2024

10/10 Excellent

Gordon E

Liked: Cleanliness, room comfort
Better than average
Great location, and good accommodation
Stayed 5 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, room comfort
Good location
In a great spot. Rooms are a little bit dated but a good size & comfortanle
Stayed 4 nights in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Found the location very handy to rail and bus transport options. Shopping was right on the doorstep. There was little noise distubance - even on the night of the football derby.
Stayed 3 nights in Jul 2024

8/10 Good

Camille

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very handy to city centre. Staff very friendly and accommodating to our requests.
Stayed 3 nights in Jul 2024

4/10 Poor

Glenn

Travelled with family
Disliked: Room comfort
Disappointing
Staff were helpful and professional. The bathroom was reasonably renovated and clean. However, the 2-bedroom "Premier Grand" apartment was anything but. The dining set, lounges and carpet were stained and needed replacing 3 years ago. The apartment was musty and smelt with little opportunity to open windows to help. The kitchen cupboards and general layout was very impractical. Only 1 of the outdoor seats was unbroken. Had to request a second TV remote for the master bedroom. The lounge for a family of 4 is simply too small even though there is ample room for a larger suite. The surrounding area made us feel unsafe as, visiting a city, we were largely on foot. Several adult shops in the immediate surroundings and several groups of unfortunate people continually loitering around the entrance of the accommodation. Overall, could not wait to leave.
Stayed 4 nights in Jul 2024

6/10 Okay

R

Business traveller
Disliked: Room comfort
Difficult arrival
Very difficult start, found that the heating (aircon) did not work in my room. Waited a long time for maintenance and told nothing could be done. I had to ask for a heater, but was supplied a small, very old, low-quality appliance that was wholly inadequate for the large room. I asked for a second heater and was told that was not possible. I asked if there were any other solutions such as moving room. Staff were uncaring, unhelpful and rude (despite my patience). After several hours and the realisation I would FREEZE without better heating, I asked again. On this occasion a duty manager was called who said of course I could move rooms. Why this was not offered when first asked is unknown, but would have saved a lot of fuss and a lot of wasted time. Once the duty manager was involved, genuine, adequate care and respect was maintained - ASK FOR THE DUTY MANAGER FIRT TIME.
Stayed 10 nights in Jun 2024