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Green Bay Phu Quoc Resort & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Green Bay Phu Quoc Resort & Spa

Outdoor pool, open 6 AM to 7:00 PM, pool umbrellas, pool loungers
Free daily buffet breakfast
Lunch, dinner served; local and international cuisine, beach views
Beachfront Sharing Pool Villa - Afternoon Tea & Airport transfer | Bathroom
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
The current price is AU$157
includes taxes & fees
9 May - 10 May

Explore the area

Map
Cua Can, Phu Quoc, Kien Giang
  • Vung Bau Beach
    ‪4 min drive‬
  • Vinpearl Safari
    ‪21 min drive‬
  • Ong Lang Beach
    ‪23 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪46 min drive‬

Room options

View all photos for Hillside Pool Villa - Afternoon Tea & Airport transfer

Hillside Pool Villa - Afternoon Tea & Airport transfer | View from room

Hillside Pool Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Hill view
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Green Villa - Afternoon Tea & Airport transfer

Green Villa - Afternoon Tea & Airport transfer

Green Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • 95 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Beachfront Pool Villa

Beachfront Pool Villa

Beachfront Pool Villa

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Beach view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Pool Villa - Afternoon Tea & Airport transfer

Ocean Pool Villa - Afternoon Tea & Airport transfer

Ocean Pool Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Ocean view
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Sharing Pool Villa - Afternoon Tea & Airport transfer

Beachfront Sharing Pool Villa - Afternoon Tea & Airport transfer

Beachfront Sharing Pool Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Beach view
  • 330 sq m
  • Sleeps 7
  • 2 King Beds and 2 Large Single Beds

View all photos for Garden Villa - Afternoon Tea & Airport transfer

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Garden Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Beachfront Villa - Afternoon Tea & Airport transfer

Beachfront Villa - Afternoon Tea & Airport transfer

Beachfront Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • Beach view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Villa - Afternoon Tea & Airport transfer

Family Villa - Afternoon Tea & Airport transfer

Family Villa - Afternoon Tea & Airport transfer

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 162 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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Exterior

InterContinental Phu Quoc Long Beach Resort by IHG

Long Beach
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 357 reviews
The price is AU$356
includes taxes & fees
15 May - 16 May
InterContinental Phu Quoc Long Beach Resort by IHG

About the area

Phu Quoc

A luxury stay in Phu Quoc awaits you at Green Bay Phu Quoc Resort & Spa. You'll be 1.8 km (1.1 mi) from Vung Bau Beach and 7.7 km (4.8 mi) from Phu Quoc Bee Farm. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Green Bay Restaurant, serves local and international cuisine and is open for lunch and dinner. Coral Bar is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. 30 square feet (3 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 5-property class Phu Quoc hotel, attractions include VinWonders Phu Quoc and Corona Casino.

What's nearby

  • Vung Bau Beach - 4 min drive - 1.9 km
  • Shophouse Grand World - 12 min drive - 8.1 km
  • Corona Casino - 15 min drive - 9.5 km
  • Vinpearl Safari - 21 min drive - 12.6 km
  • Ong Lang Beach - 23 min drive - 10.9 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 46 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬21 min drive
  • ‪Lotteria - ‬13 min drive
  • ‪Islander Restaurant - ‬14 min drive
  • ‪Green Bay Phu Quoc Resort & Spa - ‬1 min walk
  • ‪Aura Beach Club - ‬14 min drive

About this property

Green Bay Phu Quoc Resort & Spa

Luxury hotel on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Green Bay Phu Quoc Resort & Spa such as an outdoor pool and complimentary bicycles.

Free breakfast is available daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a steam room, a fitness centre and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Phu Quoc hotel.

  • 81 guestrooms or units
  • Conference rooms
  • 30 sq ft of conference space
  • 3 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Green Bay Phu Quoc Resort & Spa offers 81 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with Netflix. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages.

Languages

English, Vietnamese

Similar properties

Outdoor pool, open 6:00 AM to 7:00 PM, pool loungers

Ocean Bay Phu Quoc Resort and Spa

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 123 reviews
The price is AU$150
includes taxes & fees
11 May - 12 May
Ocean Bay Phu Quoc Resort and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Bar
  • Green Bay Restaurant

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkelling
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Netflix

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1650000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 1650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Green Bay Phu Quoc Resort
Green Bay Phu Quoc
Green Phu Quoc & Spa Phu Quoc
Green Bay Phu Quoc Resort & Spa Hotel
Green Bay Phu Quoc Resort & Spa Phu Quoc
Green Bay Phu Quoc Resort & Spa Hotel Phu Quoc

Frequently asked questions

What is the cancellation policy at Green Bay Phu Quoc Resort & Spa?

Green Bay Phu Quoc Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Green Bay Phu Quoc Resort & Spa?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Green Bay Phu Quoc Resort & Spa on 9 May 2025 start from AU$157.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Green Bay Phu Quoc Resort & Spa?

Yep, Green Bay Phu Quoc Resort & Spa has a free self car park.

Are there any beaches close to Green Bay Phu Quoc Resort & Spa?

The closest beach to Green Bay Phu Quoc Resort & Spa is Phu Quoc Beach (15 km).

Is there a spa on site at Green Bay Phu Quoc Resort & Spa?

Yep, there is an onsite spa at Green Bay Phu Quoc Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Green Bay Phu Quoc Resort & Spa have a pool?

Green Bay Phu Quoc Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6 AM to 7:00 PM.

What luxury perks are available at Green Bay Phu Quoc Resort & Spa?

Green Bay Phu Quoc Resort & Spa features a private beach, a full-service spa and an outdoor pool. All guestrooms come with hydromassage showerheads, pillowtop beds and premium bedding.

What makes Green Bay Phu Quoc Resort & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Green Bay Phu Quoc Resort & Spa.

Does Green Bay Phu Quoc Resort & Spa serve breakfast?

You bet, free buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Green Bay Phu Quoc Resort & Spa?

Yep, there's a free airport shuttle that runs from 7:00 AM - 7:00 PM on request.

Is there a bar or restaurant at Green Bay Phu Quoc Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Green Bay Phu Quoc Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Green Bay Phu Quoc Resort & Spa?

No, pets are not allowed.

Green Bay Phu Quoc Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 282 reviews
Rating 8 - Good. 41 out of 282 reviews
Rating 6 - Okay. 9 out of 282 reviews
Rating 4 - Poor. 6 out of 282 reviews
Rating 2 - Terrible. 4 out of 282 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zeehee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the private stay at Green Bay Resort. Private beach, pools, activities, spa & massage and room are in high standard and my family were able to enjoy without inconvenience. Especially loved that all the bungalows are nature friendly. Super nice staffs and service during the stay. Not many bugs but some mosquitoes.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Forest Private Pool villas are wonderful. The design and space are beautiful. The dining options are brilliant and all delicious. The staff cannot do enough for you. I didn't want to leave!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dong Heon

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience
Stayed 2 nights in Oct 2024

6/10 Okay

Minyi

Stayed 3 nights in Oct 2024

10/10 Excellent

MIN KYUM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Benjamin, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful, the resort gardens the team members and the spa treatments.
Stayed 5 nights in Sep 2024

10/10 Excellent

Benjamin, Chatswood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, very well maintained grounds. Team members super friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Staff was on the ball. Restaurant was very good. Spa was excellent. Can’t say enough good things about our stay. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome. serene. peaceful. everything is great. if you want to be close to the action, then it is too secluded, but any easy taxi ride.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Thuy Linh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quiet resort with clean beach since the staffs clean it every morning. It is a bit far from the central area and it is nearly impossible to book Grab from the resort. The resort does have free shuttle from/to the airport which you must notify them at least 48 hrs in advance. It also has free shuttle to the Duong Dong market but you have to book it at least 24 hrs in advance. The property is large and they closed down the restaurant near our room. The weather was very hot (38-40 C) when we were there so it was a task to walk to the restaurant at the other end of the resort for food. They do have small carts to drive us around if needed. The free breakfast was delicious and had plenty options for you to choose from, Western cuisine and Vietnamese cuisine. Their noodles never failed me. And they do try to change the menu a bit. However, you have to pay for lunch and dinner still and they are very expensive. We enjoy our stay at the resort but not sure if we will be back.
Stayed 2 nights in Apr 2024

6/10 Okay

Thuy Linh

Stayed 3 nights in Apr 2024

10/10 Excellent

Anandaraman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No special benefit due to Expedia. Property is excellent and would love to visit again.
Stayed 4 nights in Mar 2024

10/10 Excellent

IGNACY, Pottsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, great breakfast. Drinks and food after breakfast are too expensive.
Stayed 14 nights in Feb 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: gracious welcoming staff. Manager Cindy made a special effort to connect with us several times over the course of our stay, lovely swimming pools, nice sandy beach, delicious food at the restaurants, we had an ocean-view villa with its own pool, an outdoor tub & an outdoor shower. Negatives: ants in our room and twice in our bed. Ugh! We mentioned it to the staff after our first night but still had ants up to the last of our 5 night stay. I was surprised that the manager did nothing more than apologize and thank us for being so nice about it. When you pay a lot for a room in a higher end resort, I would expect to have gotten a discount on my accommodation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jeanne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

Andrei, san jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Dec 2023

10/10 Excellent

Nathan, Canby

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful, the room was superb (ocean view with pool, well worth the extra cost), the staff were all delightful and the food was good. We had a lovely, peaceful 5 days. We went into Duong Duong once, it was interesting but we were so glad to be staying somewhere quiet.
Stayed 5 nights in Nov 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, it's a beautiful resort. The food is great, and although it's out of their control the cicadas were very loud most times so it was hard to sleep.
Stayed 10 nights in Oct 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced, noisy, terrible service

This hotel is hugely overpriced and poorly managed. I booked an Ocean Pavilion With Private Pool, in hopes that it is what they advertise it is. Well, it's not: it's extremely noisy, there is no hot water, the service is terrible and the air is filled with toxic smoke from burning trash pits around the hotel. I deeply regret wasting so much money on this hotel that is so far from a 4-star luxury resort that is advertised. On the hotel website they are selling 'peace and tranquility', it's nothing like that in reality. All of the ocean bungalows with private pools are located on the east side of the property. The problem is that right at the edge of the property there is a fishing village with a karaoke bar. The wailing starts as early as 1pm and doesn't end until well after midnight every day and each of those $500+ per night rooms are exposed to some local yelling and squealing for hours on end. It's so loud all those bungalows shake, it is impossible to be on the terrace. It's awful. Not one person at the reception understood English. The reception manager said that because the noise was coming from outside the hotel property there was nothing he would do, made a few sexist and misogynistic remarks and gestures trying to silence me. The wailing continued every single day, it never stops and the staff know it very well. We asked for a partial refund as we weren't able to use many of the amenities we paid for and were told they would get back to us. We never got the refund.
Stayed 6 nights in Dec 2022