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Vinpearl Resort & Spa Phu Quoc

5.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vinpearl Resort & Spa Phu Quoc

Beach bar
Outdoor pool, pool umbrellas, pool loungers
Reception
Shopping centre
Beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Spa
    Spa

Explore the area

Map
Bai Dai, Gach Dau, Phu Quoc, Kien Giang
  • VinWonders Phu Quoc
    6 min walk
  • Corona Casino
    13 min walk
  • Shophouse Grand World
    17 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    47 min drive

Room options

View all photos for Deluxe Ocean View Twin Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Garden View Twin Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - Safari Park Access (1 day)

Garden view

Three Bedroom Villa Lake View - Private Pool - Safari Park Access (1 day)

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
3 bedrooms
Blackout curtains
  • Lake view
  • Sleeps 12
  • 3 King Beds

View all photos for Junior Suite Garden View King Bed

49-inch Smart TV with cable channels, TV

Junior Suite Garden View King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed - Safari Park Access (1 day)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Ocean View King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Villa Lake View - Private Pool - VinWonders & Safari Parks Access

Garden view

Three Bedroom Villa Lake View - Private Pool - VinWonders & Safari Parks Access

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
3 bedrooms
Blackout curtains
  • Lake view
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Ocean View Twin Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed - Safari Park Access (1 day)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Ocean View King Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed - VinWonders & Safari Parks Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed - VinWonders & Safari Parks Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite Garden View King Bed- VinWonders & Safari Parks Access

49-inch Smart TV with cable channels, TV

Junior Suite Garden View King Bed- VinWonders & Safari Parks Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View King Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed - VinWonders & Safari Parks Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed - VinWonders & Safari Parks Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Ocean View King Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed - Safari Park Access (1 day)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Villa Lake View - Private Pool

Garden view

Three Bedroom Villa Lake View - Private Pool

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Smart TV
Ceiling fan
Blackout curtains
Designer toiletries
  • Lake view
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed - Safari Park Access (1 day)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Villa Lake View - Private Pool

Minibar, in-room safe, desk, blackout curtains

Three Bedroom Villa Lake View - Private Pool

  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Garden View King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Garden View King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property
Vinpearl Wonderworld Phu Quoc
Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (275)
The price is AU$578
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Vinpearl Wonderworld Phu Quoc

About the area

Phu Quoc

A luxury stay in Phu Quoc awaits you at Vinpearl Resort & Spa Phu Quoc. Within just a 15-minute stroll, you'll find VinWonders Phu Quoc and Corona Casino. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at VinCharm Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Pepper Restaurant, serves international cuisine and is open for dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site water park and outdoor swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of a free theme park shuttle. .With a stay at this 5-property class Phu Quoc hotel, you'll be 2.2 km (1.4 mi) from Vinpearl Golf Phu Quoc and 4.7 km (2.9 mi) from Vinpearl Safari.

What's nearby

  • VinWonders Phu Quoc - 6 min walk - 0.5 km
  • Corona Casino - 13 min walk - 1.1 km
  • Shophouse Grand World - 17 min walk - 1.5 km
  • Vinpearl Golf Phu Quoc - 4 min drive - 2.3 km
  • Vinpearl Safari - 10 min drive - 4.8 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 47 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬11 min drive
  • ‪Nautilus Restaurant - ‬10 min walk
  • ‪Lotteria - ‬4 min drive
  • ‪Islander Restaurant - ‬16 min drive
  • ‪Pizza Wood - ‬6 min drive

About this property

Vinpearl Resort & Spa Phu Quoc

Hotel with private beach and full-service spa
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Resort & Spa Phu Quoc such as a water park (surcharge) and a complimentary children's club.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool and a steam room. Free self parking is available.

This 5-star Phu Quoc hotel is smoke free.

  • 605 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2014
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Vinpearl Resort & Spa Phu Quoc offers 605 accommodations with minibars and a safe. Rooms open to balconies. 49-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, VinCharm Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Nemo Restaurant
  • Pepper Restaurant
  • Seashell Restaurant

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a provincial park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vinpearl Resort & Spa Phu Quoc

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 3200000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 3200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vinpearl Phu Quoc
Vinpearl Resort Phu Quoc
Vinpearl Phu Quoc Resort
Vinpearl & Phu Quoc Phu Quoc
Vinpearl Resort Spa Phu Quoc
Vinpearl Resort & Spa Phu Quoc Hotel
Vinpearl Resort & Spa Phu Quoc Phu Quoc
Vinpearl Resort & Spa Phu Quoc Hotel Phu Quoc

Frequently asked questions

What is the cancellation policy at Vinpearl Resort & Spa Phu Quoc?

Vinpearl Resort & Spa Phu Quoc offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Vinpearl Resort & Spa Phu Quoc?

Yep, Vinpearl Resort & Spa Phu Quoc has a free self car park.

Are there any beaches close to Vinpearl Resort & Spa Phu Quoc?

The closest beach to Vinpearl Resort & Spa Phu Quoc is Phu Quoc Beach (21.6 km).

Is there a spa on site at Vinpearl Resort & Spa Phu Quoc?

Yep, VinCharm Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Vinpearl Resort & Spa Phu Quoc have a pool?

Vinpearl Resort & Spa Phu Quoc has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Vinpearl Resort & Spa Phu Quoc?

Vinpearl Resort & Spa Phu Quoc features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Vinpearl Resort & Spa Phu Quoc a romantic place to stay?

A hot tub and ocean-view dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Vinpearl Resort & Spa Phu Quoc.

Are there hot tubs in the rooms at Vinpearl Resort & Spa Phu Quoc?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Vinpearl Resort & Spa Phu Quoc?

No, Vinpearl Resort & Spa Phu Quoc does not offer an airport shuttle service.

Is there a bar or restaurant at Vinpearl Resort & Spa Phu Quoc?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vinpearl Resort & Spa Phu Quoc?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Vinpearl Resort & Spa Phu Quoc?

No, pets and service animals are not allowed.

Vinpearl Resort & Spa Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 672 reviews" "
Rating 8 - Good. 192 out of 672 reviews" "
Rating 6 - Okay. 65 out of 672 reviews" "
Rating 4 - Poor. 31 out of 672 reviews" "
Rating 2 - Terrible. 17 out of 672 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pik Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Khanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Cat, Grand Prairie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and clean . The menu option was limited.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ngim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Tuong T

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Juanwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal and kind. Very professional and attentive, I was extremely impressed and hope to be back
Stayed 9 nights in Jul 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Huge resort
The facilities of the hotel are amazing. It’s huge. The beach is clean and quiet. You can swim out up to 20 minutes. 99% if the staff are great, but one or two senior staff at reception ruin it with poor customer service and air of arrogance. English is a bit limited at this hotel and in Phu Quoc in general. I would still recommend this hotel, because it’s very good and most staff are very sweet.
Stayed 3 nights in Jun 2024

10/10 Excellent

tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with plenty of things to do and many shows to see, recommend going again in the non raining season
Stayed 1 night in Jun 2024

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. Free friendly environment transportation between locations.
Stayed 2 nights in Jun 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful strip of beach and one of the biggest pools I have ever seen. Great investment for a vacation, with swift service and very nice staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing - will definitely be coming back :)
Having spent a whole week (21-28/04)at Vinpearl Resort and Spa in Phu Quoc, this is the newest and most beautiful Vinpearl resort that we have been to, and we are very grateful for all the kindness, hospitality and services that we are have received during our stay. The beach is amazing, clean, well-looked after, with life-guard on duty from dusk to dawn. Free regular (and on time) Vinbus services back and forth to amazing places like Grand World, VinWonders and Vin Safari makes it even a more wonderful experience to stay at Vinpearl Phu Quoc resort ! The Resort has a nice ,clean and gigantic swimming pool for all the guests to enjoy. The only comment we would make here is that for certain months of the year (e.g. April) the pool water is just TOO WARM. It would be great if Management could test the temperature of the pool and try to keep it below 30 degree Celsius The buffet breakfast at the Shell restaurant is rich, plentiful and delicious ! Last but not least: the view from our Deluxe Ocean-view king bedroom is simply beath-taking! The sunset view is just amazing! We definitely come back again
Stayed 7 nights in Apr 2024

4/10 Poor

Long

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The reception area was clean and beautiful. I booked 4 villas with a private pool. None of the pools pumps or lights was working. told the staff there twice and one time they came out to fix and it worked for a bit then stopped working so the pool was unusable. the pool water wasn’t dirty but I didnt want the kids swimming in it with no filters working. Checking and checkout was terrible. over an hr to check out and I had already prepaid everything and gave them my credit card for any incidentals. we had to catch a bus to go to a ferry and was almost late. I would expect check out to be fairly quick since everything was already paid for in advance but they staff said they had check the room before I could leave to make sure if anything was used in the min fridge. I was told that I had a room credit to used for amenities but after they checked the room they said the credit couldnt be applied for the items in the fridge so I had to pay out of pocket. overall dont think I would ever stay here again or recommend. I booked 4 villas and wasnt worth the price. Wasnt as nice as advertised. only good thing was it was right on beach and the beach was beautiful
Stayed 2 nights in May 2024

10/10 Excellent

GREG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and staff
Stayed 4 nights in May 2024

10/10 Excellent

Hyesun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for families with kids for Safari
Stayed 2 nights in May 2024

10/10 Excellent

Nhien

Liked: Cleanliness, staff & service, property conditions & facilities
Good services. Wifi too slow.
Stayed 5 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Nhien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all so happy with this resort.
Stayed 2 nights in May 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Howard, NORTH VANCOUVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinpearl Resort and Spa was amazing! From the incredible breakfast buffet to the well-trained friendly staff, my week-long stay here was fantastic!
Stayed 7 nights in Apr 2024

8/10 Good

Tuan

Travelled with partner
Everything is excellent except the room is not really clean… the lights are kind of warm but sometimes we need the natural light special in bathroom, the carpet is old and worn out, even the room service not to bother vacuumed, I noticed when I dropped a few pieces of plastic and still there for 3 days… and the lavatory is so greasy… seems only cleaned by customer when using it. We stayed 3 nights, and we used to rising the cups after used, room service should replace them instead leave alone until we call to replace them. I can given only 4 stars. My
Stayed 3 nights in Apr 2024

10/10 Excellent

Dario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazingly beautiful
Stayed 3 nights in Apr 2024

10/10 Excellent

Calvin Vi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet that was included.
Stayed 3 nights in Apr 2024

10/10 Excellent

Linlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was helpful and good food. Would definitely come back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and the best customer service love it Will do it against
Stayed 3 nights in Apr 2024

8/10 Good

Lkhagva

Liked: Cleanliness, staff & service, property conditions & facilities
大変お世話になりました。 ありがとうございます。
Stayed 5 nights in Mar 2024