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Mövenpick Resort Waverly Phu Quoc

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Mövenpick Resort Waverly Phu Quoc

Premium bedding, down duvets, minibar, in-room safe
International cuisine
Exterior
Lobby
Beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Room service
  • Spa
The current price is AU$202
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
Group 1, Ong Lang Hamlet, Cua Duong Village, Phu Quoc, Kien Giang, 92000
  • Ong Lang Beach
    ‪12 min drive‬
  • Phu Quoc Night Market
    ‪14 min drive‬
  • Vinpearl Safari
    ‪21 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 2 Single Beds, Balcony, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 2 Single Beds, Balcony, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Pool Access

Superior Room, 1 King Bed, Pool Access | View from room

Superior Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View

Suite, Balcony, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Sea View (Family)

Deluxe Room, 2 Queen Beds, Balcony, Sea View (Family)

Deluxe Room, 2 Queen Beds, Balcony, Sea View (Family)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 53 sq m
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Twin Room Sea View with Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room Sea View with Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room with Garden View and Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room with Garden View and Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room Sea View with Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior King Room Sea View with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Sea Front Suite with Balcony

Premium bedding, down duvets, minibar, in-room safe

Sea Front Suite with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Garden View and Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior King Room with Garden View and Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Direct pool Access

Premium bedding, down duvets, minibar, in-room safe

Superior King Room with Direct pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Room

  • Sleeps 3
  • 2 Queen Beds

About the area

Ong Lang

A luxury stay in Phu Quoc awaits you at Mövenpick Resort Waverly Phu Quoc. You'll be 4.3 km (2.7 mi) from Ong Lang Beach and 11.1 km (6.9 mi) from Shophouse Grand World. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 coffee shops/cafes and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free kids' club and gym. 7750 square feet (720 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Phu Quoc hotel include VinWonders Phu Quoc and Phu Quoc Night Market.

What's nearby

  • Ong Lang Beach - 12 min drive - 5.9 km
  • Shophouse Grand World - 14 min drive - 11.1 km
  • Phu Quoc Night Market - 14 min drive - 12.0 km
  • Corona Casino - 15 min drive - 12.0 km
  • Vinpearl Safari - 21 min drive - 15.2 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 37 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬23 min drive
  • ‪Islander Restaurant - ‬2 min walk
  • ‪Green Bay Phu Quoc Resort & Spa - ‬13 min drive
  • ‪Aura Beach Club - ‬3 min walk
  • ‪Eat Pray Love - ‬6 min drive

About this property

Mövenpick Resort Waverly Phu Quoc

Luxury hotel on the beach, with 2 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Mövenpick Resort Waverly Phu Quoc, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc hotel is smoke free.

  • 305 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 coffee shops
  • 7750 sq ft of conference space
  • 720 sq. m of conference space
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Mövenpick Resort Waverly Phu Quoc offers 305 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels and first-run films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Languages

Afrikaans, Dutch, English, French, German, Hindi, Japanese, Vietnamese

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4.4 out of 5, Excellent, 144 reviews
The price is AU$155
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 550,000 for adults and VND 280,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (7,750 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Resort Waverly Phu Quoc

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1350000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 550000 for adults and from VND 280000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Movenpick Waverly Phu Quoc
Mövenpick Resort Waverly Phu Quoc Hotel
Mövenpick Resort Waverly Phu Quoc Phu Quoc
Mövenpick Resort Waverly Phu Quoc Hotel Phu Quoc
Mövenpick Resort Waverly Phu Quoc (Opening March 2020)

Frequently asked questions

What is the cancellation policy at Mövenpick Resort Waverly Phu Quoc?

Mövenpick Resort Waverly Phu Quoc offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Resort Waverly Phu Quoc?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Mövenpick Resort Waverly Phu Quoc on 24 Apr 2025 start from AU$202.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Resort Waverly Phu Quoc?

Yep, Mövenpick Resort Waverly Phu Quoc has a free self car park, free valet parking and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to Mövenpick Resort Waverly Phu Quoc?

The closest beach to Mövenpick Resort Waverly Phu Quoc is Ong Lang Beach (1.6 km).

Is there a spa on site at Mövenpick Resort Waverly Phu Quoc?

Yep, there is an onsite spa at Mövenpick Resort Waverly Phu Quoc. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Mövenpick Resort Waverly Phu Quoc have a pool?

Mövenpick Resort Waverly Phu Quoc has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Mövenpick Resort Waverly Phu Quoc?

Mövenpick Resort Waverly Phu Quoc features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes Mövenpick Resort Waverly Phu Quoc a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mövenpick Resort Waverly Phu Quoc.

Is Mövenpick Resort Waverly Phu Quoc family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mövenpick Resort Waverly Phu Quoc is a hit with families.

Does Mövenpick Resort Waverly Phu Quoc serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mövenpick Resort Waverly Phu Quoc?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mövenpick Resort Waverly Phu Quoc?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Resort Waverly Phu Quoc?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Resort Waverly Phu Quoc?

No, pets and service animals are not allowed.

Mövenpick Resort Waverly Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 129 reviews
Rating 8 - Good. 29 out of 129 reviews
Rating 6 - Okay. 7 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 9 out of 129 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Brenda, Edmonton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
Stayed 3 nights in Sep 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Hotel is fantastic
Stayed 6 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

vinod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2024

8/10 Good

Brian, Ewa Beach

Stayed 5 nights in Apr 2024

2/10 Terrible

Kevin

Stayed 2 nights in Mar 2024

10/10 Excellent

Tuyen, Stratford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024

10/10 Excellent

Toren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay have booked to go back again
Stayed 8 nights in Jan 2024

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness, staff & service
Many issues
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
Filthy pool with slimy foam
This was inside a ‘clean’ towel in our room
Dishes left outside for days
Stayed 13 nights in Dec 2023

10/10 Excellent

Tamriko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
Stayed 3 nights in Jan 2024

8/10 Good

Adryene, Missouri City

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but can be improved.
Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
Hotel lobby with Christmas decorations.
Sunset view
Great gym workout
Entrance
Stayed 3 nights in Dec 2023

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

ahmed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!
Stayed 5 nights in Sep 2023

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean
Stayed 4 nights in Aug 2023

10/10 Excellent

Ngoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my vacation here at Movenpick. The room was spectacular and very good service. Great morning breakfast buffet. Very beautiful view of the pool and the beach. Only downside is poor draining system, every time I shower the water would flood the bathroom and I have to wait for it to slowly drain.

10/10 Excellent

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out two days early because the property and service was so bad. No working wi fi, closed main restaurant, not all lights are even on in the hotel. This place should not even be open for business. No working in room phone. Worn out electrical sockets. No electric socket near the bed. I can go on an on.. other people during my stay also left early. In Asia they dint follow rules like USA.. Could truly be a health hazard staying here..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An isolated oasis
Fantastic resort with various pools and direct access to beachfront. Breakfast buffet was a big spread with variety of quality western and traditional Vietnamese dishes. The Coco Loco cocktail is a must try. My only issue were with the reusable flip flops provided in the room that appeared dirty. I know it’s not eco-friendly but I do prefer the hygienic option of disposable slippers.
Stayed 3 nights in Nov 2022

10/10 Excellent

Tuyet-Anh

Stayed 2 nights in Oct 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movenpick was excellent, great set up, fantastic beach, excellent room and food. Expedia was amazing, they were able to switch my property from the Shell’s which was not as I expected. Most everything was closed and the beach was unkept and not easy to swim, all rocky.
Stayed 3 nights in Oct 2022

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Mindy, Algonquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professionally.I will be back in future !
Stayed 2 nights in Jun 2022