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Playa Maroma All Hotel

4.0 star property
Property with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Maroma All Hotel

Free minibar, in-room safe, desk, blackout curtains
Exterior
Theatre show
Private beach, white sand
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710
  • Paradise Beach
    1 min walk
  • Maroma Beach
    1 min walk
  • Playa Paraiso Golf Course
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    40 min drive

Room options

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe

Premium Deluxe | View from room

Premium Deluxe

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room Single

Free minibar, in-room safe, desk, blackout curtains

Premium Room Single

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Playa Maroma All Hotel. Within steps you'll find Maroma Beach and Paradise Beach. Highlights at this beachfront property include 7 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, El Pajarito, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 4-property class Maroma property include Cirque du Soleil Boutique at Vidanta Riviera Maya and El Camaleón Mayakoba Golf Course.

What's nearby

  • Paradise Beach - 1 min walk
  • Maroma Beach - 1 min walk
  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive
  • Tres Rios Ecopark - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Playa Maroma All Hotel

Property with private beach and full-service spa
Playa Maroma All Hotel is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playa Maroma All Hotel such as a complimentary children's club and an outdoor pool.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 407 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Swim-up bar
Playa Maroma All Hotel offers 407 air-conditioned accommodations with free minibar items and a safe. 36-inch plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Maroma All Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Maroma All Inclusive Carmen
Catalonia Playa Maroma All Inclusive
Playa Maroma All Hotel Playa del Carmen
Playa Maroma All Hotel All-inclusive property
Playa Maroma All Hotel All-inclusive property Playa del Carmen

Frequently asked questions

What is the cancellation policy at Playa Maroma All Hotel?

Playa Maroma All Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Playa Maroma All Hotel?

Yep, Playa Maroma All Hotel has a free self car park and free valet parking.

Are there any beaches close to Playa Maroma All Hotel?

Yep, Playa Maroma All Hotel is a short 1-minute walk from Maroma Beach.

Is there a spa on site at Playa Maroma All Hotel?

Yep, there is an onsite spa at Playa Maroma All Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as Swedish massages.

Does Playa Maroma All Hotel have a pool?

Playa Maroma All Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Playa Maroma All Hotel?

Playa Maroma All Hotel features a private beach, a full-service spa and an outdoor pool.

What makes Playa Maroma All Hotel a romantic place to stay?

A hot tub and garden-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Playa Maroma All Hotel.

Is Playa Maroma All Hotel family-friendly?

You bet! With amenities such as a free children's club, a playground and a private beach, it's no surprise that Playa Maroma All Hotel is a hit with families.

Is there a free airport shuttle available at Playa Maroma All Hotel?

No, Playa Maroma All Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Playa Maroma All Hotel?

Yep, you can grab a meal at Playa Maroma All Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Playa Maroma All Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Playa Maroma All Hotel?

No, pets and service animals are not allowed.

Playa Maroma All Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 733 reviews" "
Rating 8 - Good. 220 out of 733 reviews" "
Rating 6 - Okay. 97 out of 733 reviews" "
Rating 4 - Poor. 60 out of 733 reviews" "
Rating 2 - Terrible. 43 out of 733 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Raymond

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have words to describe how much I loved it!
Stayed 5 nights in Apr 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Magdalena

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Food was amazing!
Stayed 6 nights in Feb 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I was very pleased with our stay. Staff was very friendly and helpful. I think my bed was missing a leg but it still served it’s purpose. I wish that all the restaurants were open when we went as it cut our dining experience short. Really bummed they tried to fancy up the Mexican restaurant, I wish it could have been more local and true to its roots. Overall, I’d recommend.

8/10 Good

Fred and Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the jungle feel and animals. Great service and atmosphere. Food was good. More professional entertainment would be appreciated.
Stayed 7 nights in Feb 2023

10/10 Excellent

Margot Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property, green and peaceful. I love the walk from the lobby area to the beach. It is like walking in the park. The beach is gorgeous and clean. I love the hotel and the grounds around the buildings are beautifully landscaped and meticulously kept. The pool is so very nice. The food is great and the people who serve it hard-working and lovely. I also enjoyed the daily entertainment, especially the Mexican show on Sundays. I loved my daily walks along the beach - the turquoise and green ocean is gorgeous!
Stayed 8 nights in Feb 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was beautiful, very unique and organic
Stayed 3 nights in Feb 2023

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Disliked: Amenities

8/10 Good

Erica Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.

8/10 Good

Rozalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrei, Philadelphia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall I was pretty happy with this hotel. The beach is nice, drinks are good, service is good, shows are also good. Area around is green and nice. Lots of animals. There is not much to do for kids. Hotel is relatively small, so walking is no bad. If you need to relax in a quiet place and good beach then this is a good place. If you need lots of entertainments then maybe its not the best place. Taxi from the lobby is $51 to the aiport. From the airpot to the hotel, if you get at the aiport between 60-85$. This is not a van, just a car. Pros: Nice area, wild animals around, food, beautiful beach, shows, drinks, cleaning. Things for improvement: - Food is good but pretty much the same every day - A/C is working but week. It needs constant running. If turned off for the day, then it takes forever to cool down the room - There been drinking ppl next to us making noise most of the night. Calling reception did not do anything. Had to call the guys ourselves - Would be nice to have a tub in the room. We had small babies and bathing wasn't an option.... but this is not a big deal.. and they are not going to redo the hotel now :) -

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the size of the property, that it was not too big, and that each building was separate and set back. The walkway thru the jungle to the beach was magical!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm trees on beach

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, small and quiet but still have stuff to do. The rooms are a little tired, but do the job. The pool and beach are amazing - one of the best beaches I’ve ever seen. The food and drinks were good. Service and staff where great. We will be back!

10/10 Excellent

Robert J, Chicago

Stayed 5 nights in Nov 2022

10/10 Excellent

Gabrielle Alysyn

Stayed 6 nights in Nov 2022

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful staff was friendly and helpful rooms were clean food was very good. A la carte Meals were available every night which were really good.
Stayed 7 nights in Nov 2022

8/10 Good

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some
Stayed 7 nights in Oct 2022

10/10 Excellent

Paige

Stayed 6 nights in Oct 2022

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.
Stayed 5 nights in Oct 2022

8/10 Good

Martyna

Stayed 8 nights in Sep 2022

10/10 Excellent

Hans

Stayed 3 nights in Sep 2022