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Barceló Bávaro Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Barceló Bávaro Palace - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach towels
Junior Suite, Sea View (Premium Level)
Exterior
Outdoor wedding area

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
The current price is AU$901
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Carretera Bávaro Km. 1, Playa Bávaro, Punta Cana, La Altagracia, 23301
  • Bavaro Beach
    ‪12 min walk‬
  • Cocotal Golf and Country Club
    ‪4 min drive‬
  • Los Corales Beach
    ‪15 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, Sea View (Premium Level)

Junior Suite, Sea View (Premium Level)

Junior Suite, Sea View (Premium Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, Sea View (Premium Level Room)

Panoramic Suite, Sea View (Premium Level Room)

Panoramic Suite, Sea View (Premium Level Room)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 127 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Premium Level Room)

Suite, Sea View (Premium Level Room)

Suite, Sea View (Premium Level Room)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 119 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 59 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Family Premium Level)

Junior Suite (Family Premium Level)

Junior Suite (Family Premium Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 96 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Duplex

Family Duplex

Family Duplex

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Barceló Bávaro Beach - Adults Only - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (2939)
The price is AU$1,352
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Barceló Bávaro Beach - Adults Only - All Inclusive

About the area

Punta Cana

You'll be connected to the convention centre at Barceló Bávaro Palace - All Inclusive, and within just a 15-minute stroll of Bavaro Beach and The Lakes Barcelo Bavaro Golf Course. Highlights at this luxury property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at Barcelo U Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Miramar Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. 123786 square feet (11500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a water park, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .With a stay at this 4.5-property class Bávaro property, you'll be 2 km (1.2 mi) from Cocotal Golf and Country Club and 4.5 km (2.8 mi) from Downtown Punta Cana.

What's nearby

  • Dolphin Island - 6 min walk - 0.6 km
  • Bavaro Beach - 12 min walk - 1.0 km
  • Cocotal Golf and Country Club - 4 min drive - 2.0 km
  • Downtown Punta Cana - 8 min drive - 4.7 km
  • Los Corales Beach - 15 min drive - 4.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Miramar - ‬11 min walk
  • ‪Bávaro Coffee - ‬8 min drive
  • ‪Nova Beach Club - ‬16 min walk
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Strikers Sports Bar - ‬10 min walk

About this property

Barceló Bávaro Palace - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Barceló Bávaro Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Barceló Bávaro Palace - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 1402 guestrooms or units
  • 4 levels
  • 6 buildings
  • 7 dining venues
  • 4 bars by the pool
  • 8 bars or lounges
  • Conference rooms
  • 123786 sq ft of conference space
  • 11500 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Barceló Bávaro Palace - All Inclusive offers 1402 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Barcelo U Spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 4 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kyoto
  • La Dolce Vita
  • La Fuente
  • Miramar Buffet
  • Santa Fe Steak House

Things to do

  • 18-hole golf course
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Motor boating
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water park
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (123,786 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a regional park
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • Lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

All Inclusive Deluxe
Barceló Bávaro Palace Deluxe
Barceló Bávaro Palace Deluxe All Inclusive
Barceló Bávaro Palace Deluxe All Inclusive Punta Cana
Barceló Bávaro Palace Deluxe Punta Cana
Barceló Palace Deluxe
Deluxe All Inclusive
Palace Deluxe
Barceló Bávaro Palace All Inclusive Punta Cana
Barceló Bávaro Palace All Inclusive
Barceló Bávaro Palace Punta Cana
Barceló Bávaro Palace
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Barceló Bávaro Palace All Inclusive All-inclusive property
Barceló Bávaro Inclusive incl
Barceló Bávaro Palace - All Inclusive Punta Cana
Barceló Bávaro Palace - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Bávaro Palace - All Inclusive?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Barceló Bávaro Palace - All Inclusive on 23 Mar 2025 start from AU$901.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has a free self car park.

Are there any beaches close to Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive is a short 12-minute walk from Bavaro Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barcelo U Spa is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Barceló Bávaro Palace - All Inclusive have a pool?

Yep, and guests love it! Barceló Bávaro Palace - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Barceló Bávaro Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Barceló Bávaro Palace - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Bávaro Palace - All Inclusive.

Is Barceló Bávaro Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Barceló Bávaro Palace - All Inclusive is a hit with families.

Does Barceló Bávaro Palace - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Bávaro Palace - All Inclusive?

No, Barceló Bávaro Palace - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Bávaro Palace - All Inclusive?

Relax with a coldie at the 4 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Barceló Bávaro Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Bávaro Palace - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has an 18-hole golf course. Golf lessons, mini golf and a golf pro shop are available.

Barceló Bávaro Palace - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1954 out of 4345 reviews
Rating 8 - Good. 1066 out of 4345 reviews
Rating 6 - Okay. 670 out of 4345 reviews
Rating 4 - Poor. 353 out of 4345 reviews
Rating 2 - Terrible. 302 out of 4345 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

8/10 Good

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property itself and beach are great, the size of the resort is not really that great because it involves a lot of walking
Stayed 5 nights in Dec 2024

10/10 Excellent

Yovany Jose Marin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything the hotel was amazing the food the drinks the service the beach entertainment was perfect we will be back for sure
Stayed 5 nights in Nov 2024

8/10 Good

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and grounds were beautiful
Stayed 7 nights in Nov 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al la cartes were really good, buffet was ok. Rooms were nice. Pool area was great. Drinks were good but you had to ask for the higher end liquor
Stayed 7 nights in Dec 2024

6/10 Okay

Lauren, Effingham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is beautiful, well maintained and felt very safe. What we liked: never felt too crowded at the pool. There was ample seating (even for our crew of 7) & you didn’t feel like you were right on top of each other. The beach was beautiful and maintained- staff greeted us most days & were able to bring more chairs out for us if needed. The bar tenders work quick & getting a drink was fast. We liked the OPTIONS of restaurants but note you must make a reservation for all except the buffet. This was a time consuming & very frustrating process as most reservations were always taken by people who had been there for days at a time. We did not feel like we got our value at all in terms of food. Upon arrival our room was not ready (which I understand because it was 2pm) but then after waiting they gave us the wrong room type. In waiting for them to move us we almost missed the 1 dinner reservation we were able to get making for a very frustrating first evening and experience. What we didn’t like- It did not feel like an all inconclusive resort at all. Any wine other than house wine (they only offered 1 white and 1 red) was an extra cost, bowling was $12 a person per game, etc. Most of the staff were pleasant but some of the buffet cafeteria waitresses were very unpleasant & unwelcoming. The cafeteria food was decent but not enough cuisines offered. Lots of options but all for the same palate. They’d run out of coffee by 9:30am. This was a very average resort. Bare minimum.
Stayed 4 nights in Dec 2024

2/10 Terrible

SEVER

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Great location. There are three areas that are significantly below expectations: (1) Service, not in quantity but attitude, (2) the general maintenance, specially on the rooms and (3) the level of food and service at the specialty restaurants
Stayed 7 nights in Nov 2024

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Food Options can use an upgrade. Especially for international visitors.. Didn’t find any Indian food options.
Stayed 4 nights in Nov 2024

6/10 Okay

Juan jose

Travelled with family
Liked: Staff & service
Disliked: Amenities
The food
Stayed 7 nights in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Buffet food is all cold, dried out even at peak times. Staff were indifferent and rude. Larger tips did not improve the situation. WIFI is poor and inconsistent. Bar fridge poorly stocked with alcohol. Have never seen beer cans that small and only 2 a day. Housekeepers were top notch. Despite the beautiful pool and beach, we will bot be back. It's a shame...it was our first visit to the Dominican Republic.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2024

2/10 Terrible

Anila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to there and no service was provided. On the first day at 2 pm there were no beach towels available. Could not find any beach chairs in 10:30 am. My son sat on feces on a chair when we ate thanksgiving dinner. Management was not cooperative at all. Refused to accommodate us. Rate service below zero. Don’t believe the other reviews.
Stayed 6 nights in Nov 2024

8/10 Good

Jawad

Travelled with partner
Liked: Staff & service, amenities
Overall nice place. The beach was excellent and favourite part was taking walks along the more wild coastline beside the resort which is pristine and beautiful. The resort is massive in size and offers many amenities but it can take a while to get around. Buffet food was hit and miss. The bookable restaurants were quite good though. The room was of decent size and quality but I didn’t like the semi transparent toilet and shower doors. Shops within resort where quite overpriced. Suggest going to nearby local markets instead for shopping.
Stayed 5 nights in Oct 2024

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 6 nights in Aug 2024

8/10 Good

FARITH

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my vacations at this location. Great staff and service.
Stayed 3 nights in Nov 2024

6/10 Okay

Mehrnoush

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The resort was up to par in comparison with the photos before booking. The hospitality was awful, barely any workers knew English or cared to try to understand what we were requesting. The glassware, cutlery and dishes were never clean on the first try. All the people are hustlers - before buying anything, make sure you ask at least 3 different people, you’re guaranteed $100 less than the first person you consulted with. The food was just truly terrible. Also, the resort was very large, which was great however nobody cared to communicate what our visit consisted of. For example, we had full access to the two resorts next to our resort and we had no idea. Another example is when we booked a restaurant for dinner, nobody cared to communicate that it wasn’t even ON our resort, and it was in fact at one of the other two resorts connected to ours. It was just a mess. The workers do not care to communicate information, or make things easier or understandable. Also the airport workers were real scum too, they were visibly and vocally hitting on visitors and staring at you in a subjective and inappropriate manner. Dominican is nice to visit if you’re a teenager or in your young 20s going on an all inclusive for the first time. I will be sticking to Mexico for my next all inclusive resort vacations for class, quality of food and proper respectful service. I felt very hustled in this country.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lizmarie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah A., Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Parth

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

James Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. Everything around was very clean. Food was amazing, with plenty of options.
Stayed 4 nights in Aug 2024

6/10 Okay

Lilit

Travelled with family
Main buffet restaurant and bowling/other games room smells like sewerage. Cleanliness is not great. Many of the staff members don’t speak English and it’s ok for them not to. Big variety of fish in buffet. Checkin staff doesn’t present all the facilities and services of the hotel. Rooms’ renovation looks to be old. Water slides are very old.
Stayed 6 nights in Nov 2024

6/10 Okay

Aneudy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
AIR CONDITION HORRIBLE FOOD HORRIBLE MUSIC HORRIBLE
Stayed 3 nights in Nov 2024