8/10 Good
Giovanni Antonio
Travelled with family
7 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful. The grounds are well kept. There are swim areas for all ages. The beach felt on the small side and the sand was full of dead seaweed and trash guests leave behind (think this can be cleaned up) and the ocean was full of seaweed too. There is a Waterpark that you have access to only once. If you want to visit again you have to pay $10pp per day. The swimming pools were spacious and allowed for folks to spread out. Friday, Saturday and Sunday the resort was VERY crowded. As far as the food is concerned, I'll give it a 3 out of 5. The Miramar Buffet had lots of options and you were bound to find something that you would enjoy. The specialty restaurants were okay. We went to Mexico Lindo, Dolce Vita and the Santa Fe Steakhouse. The food was okay again. Service is lacking. As much as they want to be specialty, the staff and the food preparation and presentation weren't great. There are many stores to shop. Things are a bit pricey. But if you're missing something, you can at least find it there and not have to travel outside the resort. The staff isn't very friendly. Check in didn't private us a welcome kit or any info on the resort or amenities. They just handed us a map. Even as you enter areas no one says hello or good morning. The room was nice and comfortable. We stayed in a family duplex that had three beds and two bathrooms/showers. The cleaning staff kept the room clean and replenished the fridge with soda and water everyday.
Giovanni Antonio
Stayed 5 nights in Oct 2024