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Impressive Punta Cana - All inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Impressive Punta Cana - All inclusive

Aerial view
Aerial view
Free minibar, in-room safe, desk, blackout curtains
Restaurant
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
Av. Alemania A-B 108, Bavaro, Punta Cana, La Altagracia, 23000
  • Los Corales Beach
    12 min walk
  • Cortecito Beach
    14 min walk
  • Cocotal Golf and Country Club
    4 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    27 min drive

Room options

View all photos for Tropical View (2 Adults+1 Child )

Free minibar, in-room safe, desk, blackout curtains

Tropical View (2 Adults+1 Child )

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Ocean View (2 Adults+1 Child )

Free minibar, in-room safe, desk, blackout curtains

Ocean View (2 Adults+1 Child )

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Pool View (2 Adults+1 Child )

Free minibar, in-room safe, desk, blackout curtains

Pool View (2 Adults+1 Child )

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Tropical View (2 Adults+2 Child )

Free minibar, in-room safe, desk, blackout curtains

Tropical View (2 Adults+2 Child )

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Ocean View (2 Adults+2 Child )

Free minibar, in-room safe, desk, blackout curtains

Ocean View (2 Adults+2 Child )

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pool View (2 Adults+2 Child )

Free minibar, in-room safe, desk, blackout curtains

Pool View (2 Adults+2 Child )

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Tropical View (3 Adults)

Free minibar, in-room safe, desk, blackout curtains

Tropical View (3 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Ocean View (3 Adults)

Free minibar, in-room safe, desk, blackout curtains

Ocean View (3 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Tropical View (1 Adult)

Free minibar, in-room safe, desk, blackout curtains

Tropical View (1 Adult)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Ocean View 1 Adult

Free minibar, in-room safe, desk, blackout curtains

Ocean View 1 Adult

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Pool View 1 Adult

Free minibar, in-room safe, desk, blackout curtains

Pool View 1 Adult

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Tropical View (2 Adults)

Free minibar, in-room safe, desk, blackout curtains

Tropical View (2 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Ocean View (2 Adults)

Free minibar, in-room safe, desk, blackout curtains

Ocean View (2 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Pool View (2 Adults)

Free minibar, in-room safe, desk, blackout curtains

Pool View (2 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Pool View (3 Adults + 1 Child)

Free minibar, in-room safe, desk, blackout curtains

Pool View (3 Adults + 1 Child)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Ocean View (3 Adults + 1 Child)

Free minibar, in-room safe, desk, blackout curtains

Ocean View (3 Adults + 1 Child)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Tropical View (3 Adults + 1 Child)

Free minibar, in-room safe, desk, blackout curtains

Tropical View (3 Adults + 1 Child)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, desk, blackout curtains

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

Free minibar, in-room safe, desk, blackout curtains

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury With Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Luxury With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Serenade Punta Cana Beach & Spa Resort - All Inclusive
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Breakfast included
All-inclusive
4.0 out of 5, Very good, (5217)
The price is AU$588
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Punta Cana

A family-friendly stay in Punta Cana awaits you at Impressive Punta Cana - All inclusive. Within just a 15-minute stroll, you'll find popular places like Los Corales Beach and Cortecito Beach. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. With 5 beach bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, sauna and kids' swimming pool. 3057 square feet (284 square metres) of event facilities include a meeting room and conference space. Plus you'll find a casino, free Wi-Fi in public areas and a free manager's reception. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Los Corales Beach - 12 min walk - 1.1 km
  • Cortecito Beach - 14 min walk - 1.3 km
  • Cocotal Golf and Country Club - 4 min drive - 2.8 km
  • Casino Avalon Princess - 4 min drive - 3.2 km
  • Bavaro Beach - 18 min drive - 5.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

  • ‪Open Sea - ‬2 min walk
  • ‪Villa Magna - ‬3 min walk
  • ‪Amigo Lobby Bar - ‬2 min walk
  • ‪Zoho Beach Club - ‬9 min walk
  • ‪La Bruja Chupadora BBQ & Pub - ‬9 min walk

About this property

Impressive Punta Cana - All inclusive

Stylish property on the shore with 3 outdoor swimming pools
Some rates at Impressive Punta Cana - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. At Impressive Punta Cana - All inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 beach bars, 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This beach property also offers a children's pool, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 652 guestrooms or units
  • 7 dining venues
  • 5 bars on the beach
  • 2 swim-up bars
  • 7 bars or lounges
  • 3057 sq ft of conference space
  • 284 sq. m of conference space
  • Casino
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Impressive Punta Cana - All inclusive offers 652 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions come with cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 5 beach bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,057 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impressive Punta Cana - All inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Impressive Resort Spa Punta Cana – All Inclusive
Impressive Resort Punta Cana All Inclusive
Impressive Resort Spa Punta Cana – All Inclusive
Impressive Resort All Inclusive
Impressive Punta Cana All Inclusive
Impressive All Inclusive
Impressive Resort & Spa Punta Cana – All Inclusive Punta Cana
Impressive All Inclusive
Impressive Punta Cana
Impressive Resorts Spas
Impressive Punta Cana All inclusive
Impressive Punta Cana - All inclusive Punta Cana
Impressive Resort Spa Punta Cana – All Inclusive
Impressive Punta Cana - All inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Impressive Punta Cana - All inclusive?

Impressive Punta Cana - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Impressive Punta Cana - All inclusive?

Yep, Impressive Punta Cana - All inclusive has a free self car park.

Are there any beaches close to Impressive Punta Cana - All inclusive?

Yep, Impressive Punta Cana - All inclusive is a short 12-minute walk from Los Corales Beach.

Is there a spa on site at Impressive Punta Cana - All inclusive?

Yep, there is an onsite spa at Impressive Punta Cana - All inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Impressive Punta Cana - All inclusive have a pool?

Impressive Punta Cana - All inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Impressive Punta Cana - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Impressive Punta Cana - All inclusive?

Impressive Punta Cana - All inclusive features 5 beach bars, 3 outdoor pools and a full-service spa.

Is Impressive Punta Cana - All inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Impressive Punta Cana - All inclusive is a hit with families.

Is there a free airport shuttle available at Impressive Punta Cana - All inclusive?

No, Impressive Punta Cana - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Impressive Punta Cana - All inclusive?

Relax with a coldie at the 5 beach bars or 7 lounge bars, and grab a meal at Impressive Punta Cana - All inclusive's 7 restaurants.

What time are check-in & check-out at Impressive Punta Cana - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Impressive Punta Cana - All inclusive?

No, pets and service animals are not allowed.

Impressive Punta Cana - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 188 out of 442 reviews" "
Rating 8 - Good. 97 out of 442 reviews" "
Rating 6 - Okay. 69 out of 442 reviews" "
Rating 4 - Poor. 36 out of 442 reviews" "
Rating 2 - Terrible. 52 out of 442 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Milla Fioreti

Travelled with family
Liked: Staff & service, amenities
We stayed from 8-15/24 to 8-21/24 We loved the beach it’s beautiful and lots of sand area ! Room was okay . The a/c didn’t change the set temperature, the tv wasn’t great , the mattress was hard but the room was okay ! The food was 6/10. Lots of repeated options so you kind of get tired to see the same type of food on several meals but it was good ! Not excellent but good ! The pools were great ! We loved our stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Gilberto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente.
Stayed 5 nights in Aug 2024

8/10 Good

Belkys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy it with my girls, the one thing I didnt like was how they wants us to buy the share plan
Stayed 5 nights in Jun 2024

10/10 Excellent

Marie Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Lianet Simon

Travelled with partner
Nothing special
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the property was very nice, staff was great! The only problem was no hot water for 4/5 days we attended, and the food was not of the best quality. Pretty mediocre to be honest with the food, both taste and quality.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice environment the staff very kind .the entertainment amazing and excellent food
Stayed 3 nights in Aug 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Luis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is old , the blankets are dirty ,the pools have the titles broken and moldy, we have no hot water for 3 days ,the AC is no cold enough the room was hot u only feel the cold when u enter the room , after that is hot , overall this place is not 5 start maybe 4 , definitely 3 starts .
Stayed 5 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue excelente, recomendado FULL
Stayed 5 nights in Aug 2024

6/10 Okay

Bernice R

Travelled with family
Liked: Amenities
There was bed bugs .The water was cold for half the trip
Stayed 7 nights in Aug 2024

8/10 Good

Derrick Dvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

LUIS

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no hot water on any of the days of our stay. But that was not the worst thing, but the lousy information they gave about it. In the lobby, while we were asking for information, Miss Kenya looked the other way, and laughed at us. An inconceivable lack of respect in a Hotel like this.
Stayed 3 nights in Aug 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Lights went out for 5 hours. Resort could not solve while half of the resort had power and water. Food isn’t that good.
Stayed 3 nights in Jul 2024

4/10 Poor

Chakib

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nous avons passé 5 jours sans eau chaude. C’était vraiment désagréable. Nous avons réclamé plusieurs fois mais en vain.
Stayed 5 nights in Aug 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around was great, only thing should they improve is the air conditioning of the room and replace some pillows smelling terrible maybe due to the air conditioning not working properly. Otherwise was excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees are very nice and helpful, they make customers to feel VIPs, specially buffet servers and housekeepers. Excellent customer services all around!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time as a couple visiting the area. Every was just right for us. Would like to find more offers as for excursions and activities outside the hotel. Only was one onsite and we manage to reserve and enjoy a whole day of adventures. Another thing is to find the days activities easier. By accident my husband turn on the tv and the schedule came out, but we are not the ones that sit to watch tv on vacation. Near the pool, I noticed the last day of trip, the list of activities, in very small letters. Overall: excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entertainment. Also, the restaurants were amazing and the staff members were super friendly.
Stayed 5 nights in Aug 2024

8/10 Good

Nestor Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria at the bar/lobby was the greatest
Stayed 3 nights in Aug 2024

2/10 Terrible

Vicky

Travelled with partner
Got there a day late due to flight delays messaged the hotel about it got a resolve saying “we will add it to your file,” then get to the hotel and have to wait for half a day because they gave our room away and were over booked We had no hot water for two days. Could only eat in one restaurant the whole week because the others were book solid with premium guests. One evening 6 hours no power. The tour Brochures showed pictures to sell you the tour and then not deliver what was showed. They didn’t refill our bottled water in our room everyday had to call to get water. The last two nights the ac was not working properly. Horrible time there if you’re not a premium guest.
Stayed 7 nights in Jul 2024

6/10 Okay

Gavil

Disliked: Staff & service
Stayed 6 nights in Jul 2024

8/10 Good

Ivonne

Stayed 6 nights in Jul 2024

10/10 Excellent

Glenmary Lopez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicee place
Stayed 4 nights in Jul 2024

6/10 Okay

Douglas Cameron

Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024