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Aurora Garden Hotel

3.0 star property
Family-friendly Rome hotel in San Basilio with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Aurora Garden Hotel

Property entrance
Reception
Snack bar
Lobby sitting area
Restaurant

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Emanuele Ciaceri, 12, Rome, RM, 156
  • Via Nomentana
    2 min walk
  • Jehovah's Witnesses Kingdom Hall
    4 min drive
  • UniCamillus - Saint Camillus International University of Health Sciences
    8 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    40 min drive

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, cots/infant beds

Triple Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hairdryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, desk, cots/infant beds

Single Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hairdryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, cots/infant beds

Quadruple Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hairdryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, cots/infant beds

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hairdryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Guest House Cavour 278
Pet-friendly
Free WiFi
Air conditioning
Laundry
4.8 out of 5, Exceptional, (47)
The price is AU$247
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Rome

A family-friendly stay in Rome awaits you at Aurora Garden Hotel. You'll be steps from Via Nomentana and 1.8 km (1.1 mi) from Jehovah's Witnesses Kingdom Hall. Highlights at this hotel include free buffet breakfast, a restaurant and a free area shuttle. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym along with access to bike hire and a playground. A meeting room, a business centre, and limo/town car service are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class San Basilio hotel include Spanish Steps and Roman Forum.

What's nearby

  • Via Nomentana - 2 min walk
  • Jehovah's Witnesses Kingdom Hall - 4 min drive
  • Piazza Bologna - 9 min drive
  • Port of Rome Mall - 11 min drive
  • Colosseum - 14 min drive

Getting around

  • Rebibbia Station - 5 min drive
  • Rome Nomentana Station - 6 min drive
  • Ciampino Airport (CIA) - 26 min drive

Restaurants

  • ‪Caffè del Parco - ‬4 min walk
  • ‪Pasticceria Dama - ‬9 min walk
  • ‪Podere Rosa - ‬12 min walk
  • ‪Dani Bar - ‬13 min walk
  • ‪Relax SRL - ‬9 min walk

About this property

Aurora Garden Hotel

Family-friendly Rome hotel in San Basilio with free breakfast
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre, a meeting room, and limo/town car service. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the family-friendly Aurora Garden Hotel. A free area shuttle within 5 km is available. Parking is available for a fee.

This 3-star Rome hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1969
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Aurora Garden Hotel offers 43 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 22-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Rome hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Area shuttle
  • Train station pick-up and drop-off shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 36 per person (return)
  • Pet deposit: EUR 10 per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aurora Garden Hotel
Aurora Garden Hotel Rome
Aurora Garden Rome
Hotel Aurora Garden
Aurora Garden
Aurora Garden Hotel Rome
Aurora Garden Hotel Hotel
Aurora Garden Hotel Hotel Rome

Frequently asked questions

What is the cancellation policy at Aurora Garden Hotel?

Aurora Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aurora Garden Hotel?

Yep, Aurora Garden Hotel has a self car park, for a fee.

What makes Aurora Garden Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Aurora Garden Hotel.

Is Aurora Garden Hotel family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Aurora Garden Hotel is a hit with families.

Does Aurora Garden Hotel serve breakfast?

You bet, free buffet breakfast is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Aurora Garden Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Aurora Garden Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Aurora Garden Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Aurora Garden Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 221 reviews" "
Rating 8 - Good. 96 out of 221 reviews" "
Rating 6 - Okay. 49 out of 221 reviews" "
Rating 4 - Poor. 27 out of 221 reviews" "
Rating 2 - Terrible. 7 out of 221 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
OK. Where do I even begin!! Customer service was great. Room was clean and tidy. That is all the positives. Now for the real stuff. Upon arrival I went to my room and it was hot. I asked them to turn on the AC. They said they could not because it was against the law??? What?? They are not allowed to use AC in the Winter. They told me to open my windows. I did that and the cigarette smoke wafted in my room. I am allergic to it. Plus the street noise was bad. Bad suggestion. Next. My fridge was not working. They said they would fix it the next day. Next. The TV was all in Italian. Come on folks. Most people speak English and you can not even offer one channel!! in English.Next. Shower was very small. To wash my legs I had to stick my head out of the shower stall. Shower curtain barely covered the opening. No place to rest my soap or shampoo. Elevator was next to my room. Very noisy. Breakfast was really bad. Hard boiled eggs, stale pastries, yogurt, tepid juice and milk. Cold cereal. Processed cheese in cellophane wrap.Three days before I left the stoll water kept running. I asked then to fix which they said they would but did not know when??? I said I can not sleep with the water running continuosly. They gave me another room. Wow!! This is the room that looked like the picture online. Why was I not given this room,Buyer beware. The pictures are deceiving. I am sure I am leaving something out but this is enough to neverwant me to come back. The owner spends $$ on the outside
Stayed 14 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
48 hours in Rome
We enjoyed our stay @ this hotel with a 24 hour desk clerk, who was there to answer questions and assist. Having an elevator was a plus too. The self serve breakfast was nice to have also.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the area is nice, but its location is a little far from the city -and the airport-.
Stayed 3 nights in Aug 2019

2/10 Terrible

Thor

Business traveller, Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

Lloyd

Disliked: Staff & service, property conditions & facilities, room comfort
Aurora Garden
This is the worst hotel I have stayed at. When we got to Rome we found that the hotel was a very long way out of town, about 30 minutes by bus just to get to the edge of the metro network. Roughly an hour to get in via bus (through some very dodgey areas) and train. On our first night we got told the bar didn't sell Italian beer. They also only had one bottle of red wine and that was never re stocked. The bathroom sink had no mechanism to plug it and other guests told us theirs was the same. The TV only worked intermittently. The breakfast which was provided had some nice cakes and things but the cheese was just plastic wrapped slices with no flavour. I don't know how they have 3 stars. I would never recommend this place to anyone.
Stayed 1 night in Oct 2018

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Offers parking
Convenient if traveling with a car. Can park and take bus/train to sights in Rome. Staff was helpful. Very reasonably priced. Area is very congested at peak commuter times. Some issues with limited parking but worked out. Clean and decent and safe.
Stayed 2 nights in Oct 2018

10/10 Excellent

Melanie Reeves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable. Great staff.
Stayed 1 night in Oct 2017

10/10 Excellent

Rachel, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the outskirts of Rome
Fantastic helpful staff! Room was very comfortable and clean. Quite a distance from the centre however transport is fantastic and we wanted this area due to family close by. Would definitely recommend!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place
Do not judge this hotel by pictures, or the way the building looks like from outside. Room was dirty. Carpets were not vacuumed. Black mold in the ceiling in the room and bathroom. Bathroom was caked with mold. Bathtub was not cleaned in a while and had dirt built up. Front desk person told us we could park in their parking lot, but withheld information that they charged for parking. Location is not close to anything. Unless you have a car, you should not stay here if you are planning to see any of the tourist sights.

6/10 Okay

Chris/Bill, London, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except for the breakfast. It had watered down juice, very few cereal offerings and only hard boiled eggs. Plus a few pastries and toast.

8/10 Good

Cath, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a couple to do sightseeing in Rome
We booked into the Aurora Garden Hotel having looked at previous reviews. We arrived at the hotel about 8.00 pm and was greeted by very friendly staff. We booked the hotel away from the centre of Rome as we were travelling as a couple and were happy to travel as the centre of Rome is only 8km away. The room was very small but functional but the only draw back would be that they do not provide any tea or coffee facilities in the room only a minibar. We walked to the centre of Rome via the Via Nomentana which took us ages but was really enjoyable as on the way we saw a lot of the surrounding areas and how the Italians lived and stopped off in a few cafes along the way. We did however use the metro but at first it was very confused and once we did eventually master it it was very easy. We would definitely go back there as it was good value for money and although 8km away from the centre of Rome it did not bother us. It would not be a good idea to take kids though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel, better than I expected after reading other reviews. Friendly & very helpful staff. A little far from the centre but the transport system is very easy to use. Overall a plesant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quaint
Quite cozy, clean and comfortable. The concierge was very helpful.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff, nice and quiet hotel
We really enjoyed this hotel. The staff told us about many neat places to visit that we would not have normally known about. This hotel wasn't as close to downtown but it was close to the subway which was easy and efficient to get downtown.

4/10 Poor

David, Newcastle Upon Tyne, Tyne and Wear, UK

Disliked: Room comfort
Aurora Garden Hotel
The hotel was rather out of the way of other tourist locations, and the taxi that the hotel concierge kindly booked for us was ludicrously expensive compared to taxis we got from in town back to the hotel (many of the in-town taxi drivers hadn't even heard of the hotel!). All staff were friendly and, despite a slight language barrier, were always helpful. All functions and resources of the hotel were basic and limited; the breakfast 'buffet' (included in the package) was poor quality and unimaginative, and the room service menu was nearly bare. That being said, we were only really using the hotel as a place to stay as we explored the city throughout the day, and so it is more a place that I would recommend to sightseers, and not to families expecting plenty of entertainment from the hotel. Decent and acceptable all round, no major complaints.

4/10 Poor

Divya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
The hotel was ok, we just needed a place to crash for one night. about 1 hour away by public transport to central Rome. We would probably look for a hotel near the metro station the next time, we wasted a lot of time in the traffic. Good parking facilities. Receptionist kept trying to sell us one of their tours the whole time! I would not go back there.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The staff was WONDERFUL. Very informative and friendly. We stayed at alot of hotels during our vacation and I must say the staff here was by far the best.

6/10 Okay

Verified traveller

10/10 Excellent

Dan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've spent six nights at the hotel and find it an unexpected gem. Read and decide for yourself. Convenience: The hotel is located in the San Cleto area of Rome, Northeast of the center of the city. It may be hard to locate it on a map, but it is surprisingly easy to reach by subway and bus: From Downtown Rom: You take linea [Line] B -- the Blue Line, toward Rebibia which is the final stop, but get off one stop before at Ponte Mammolo because it is a bus station with lots of buses coming and going. At the bus station take bus 343 or 344 to Casale San Basilio and Nicolai. From there it's 5-7 minutes on foot to the hotel.. Buses run until very very late at night as does the subway. There are at least two restaurants within a short walking distance from the hotel, both serve good food and are open late and there are several stores/delis (including a bakery) within minutes of the hotel. Breakfast: Aurora Gardens is a bed & breakfast hotel and breakfast is served conveniently from 7:00 to 10:00 A.M. It consists of toast (white or rye), fruit salad a variety of meats and cheeses, an assortment of bakery goods, juice, and hard-boiled eggs. The coffee is excellent and you can have as many cups of Americano, cappuccino, cafe latte etc. It's a wonderful breakfast. Room & Bathroom: The room is comfortably spacious, has dark blinds for people who come to Rome to sleep late (I don't understand that). The bed was wide and very good (I know, I suffer from a bad back on occasion), the lights were all over the place, the water in the bath was hot (or very hot if you prefer to turn it up), and the hotel supplied large fluffy towels plus a mat. The sink was large and did not require the use of contortions. New and clean towels and a mat appeared daily on the rack. The room has a fairly big closet with hangers as well as a desk and a mini fridge stocked with drinks (but YOU pay dearly for them) .This was convenient enough to store some cheese/meats when we didn't feel like going out at night. There are no drawers or shelf space for clothes, however—only for hanging. Staff:: Perhaps the most important element at the Aurora Gardens -- certainly for people who do not speak Italian – are staff members at their hotel. Every one of the courteous and extremely helpful front desk managers spoke English well. Alex (who speaks 4-5 languages including Thai, German, and, of course, English) is a delightful person and a welcome help in every way. Daniele and the late-night manager (whose name we regrettably forgot) are equally pleasant and helpful. They helped us find places, book reservations at a museum and recommended restaurants, bus routes etc. If you are looking for a great hotel at a decent price look no further! DARCY'S OWNERS, Los Angeles CA

6/10 Okay

Verified traveller

This hotel is cheap, clean, comfortable and friendly
We did not mind travelling 30 min to the city centre by bus.Public transport is very cheap in Rome and for 4 euros you can have unlimited travel per day so this hotel was just fine.Everything was reasonable.It was clean,comfortable and breakfast was fine.You basically get what you pay for .Internet wasn't free and we rented a car to get us there and back to the Airport so it was quite convenient.

10/10 Excellent

Lazarescu Simion, Craiova ROMANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in general.
Friendly stuff, clean room, the restorant"Crasy cow" is near by, 5 minutes walk....in general, good transpotration, about 30 minutes by bus. The stuff will explain how to get to the Historical part of the city by bus. It is 3star hotel and it perfectelly reflects the title of the hotel. If you need good breakfast, clean bed, silence, and few days in Roma, I would recommend this hotel. Just be aware, it is not 5star hotel, it is modest, but friendly and clean that serves the purpose of your stay in marvelous Roma!

10/10 Excellent

Tony, Scarborough, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Aurora
Aurora Gardens Hotel was located within a bus (343 - 344) and tube (Rebbibia to Termini) ride of Central Rome. The tube would actually take you to the Colosseum station if you stopped on but connections were often easy and there was no more waiting than 9 minutes.The bus's were frequent and went through the heart of Italian life. The tube and bus's were often full and it was a case of 'Everyone for themselves' to get on. There are no orderly cue's in Italy. It didn't all look like an Italy you may imagine but being away from the major 'Tourist' hotels gave you a better idea of life in 'Italy'. The locals were never un-friendly and never caused any reason to be concerned - Italians do tend to stare at you - but they do this to all and it can feel a little uncomfortable until you relise they meaning nothing by it. The Hotel reception area were very helpful in matters that you would approach them with. (Although they didn't tell us there was a transport strike on one of our days! oops). The reception areas were covered by people whom spoke English which was very refreshing as most Italians in Rome have not learnt the English. As one receptionist told me "Why would we know English, we are Italian?". (English is multi-national language, Rome lives on Tourism). The people at the hotel were very friendly and approachable, as were the other staff. Breakfast was self service and there was plenty until greedy other guests got there. Would I stay at this hotel again? Deffo. Yes I Would.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Andy, Timisoara, RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and services, terrible location
Getting there the first time was a problem because not only must one take one of the city's metro lines to the terminal station, but from there one must also take a bus that goes deeper in the neighbourhood to a closer location to the hotel (this was the problem, not knowing when to get off the bus, but got lucky with a local who was going the same way). Once there, we found a beautiful little hotel with splendid gardens around it, just situated among a whole lot of living buildings (blocks of flats, other houses). Hotel services were excellent, cleaning performed every day, staff very friendly, really, hands down the most charming little hotel we've stayed at. But tourists be warned about the location, especially if you don't bring your own car or rent one, it takes about an hour from city center to the hotel by means of public transportation.