Fairmont Le Chateau Montebello

4.0 star property
Mountain ski retreat with dining and a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Le Chateau Montebello

Lobby
Outdoor spa tub
Exterior
Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board
Daily full breakfast for a fee

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Breakfast available
The price is AU$478
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
392 Notre Dame, Montebello, QC, J0V1L0
  • Manoir-Papineau National Historic Site
    6 min walk
  • Sanctuaire Notre-Dame d'Etchemin
    11 min walk
  • Golf Le Château Montebello
    19 min walk
  • Gatineau, QC (YND-Ottawa Executive)
    43 min drive

Room options

Signature Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Jetted bath
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking, River View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, River View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Economy Twin Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 Queen Bed, Non Smoking (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Double Room, 2 Double Beds, Non Smoking (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, View (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, View (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed (Luxury)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Fairmont, Luxury Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, View (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Double Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont, Luxury Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont, Luxury Room, 1 Queen Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Designer toiletries
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Montebello

At Fairmont Le Chateau Montebello, you'll be 4.7 km (2.9 mi) from Omega Park. Highlights at this ski resort include a full-service spa, a golf course and a restaurant. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. The restaurant, Aux Chantignoles, serves local cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the 4 outdoor tennis courts, marina and gym plus access to mini golf. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Montebello resort include Manoir-Papineau National Historic Site and Sanctuaire Notre-Dame d'Etchemin.

What's nearby

  • Sanctuaire Notre-Dame d'Etchemin - 11 min walk
  • Golf Le Château Montebello - 19 min walk
  • Fromagerie Montebello - 3 min drive
  • Omega Park - 5 min drive
  • Camp Explora - 7 min drive

Getting around

  • Ottawa International Airport (YOW) - 74 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪Bistro - ‬15 min walk
  • ‪McDonald's - ‬9 min drive
  • ‪Cabane a Sucre Chez Ti-Mousse - ‬14 min drive
  • ‪Aux Chantignoles - ‬4 min walk

About this property

Fairmont Le Chateau Montebello

Mountain ski retreat with dining and a full-service spa
Have fun with on-site winter activities, including cross-country skiing, snow tubing and ice skating, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a health club. Fairmont Le Chateau Montebello helps provide the perfect winter holiday with skiing lessons, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at the resort's bar.

The resort offers a restaurant. Wireless Internet access is complimentary. Complimentary self-parking is available on-site, along with a car charging station.

  • 1 building
  • 210 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1930
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Fairmont Le Chateau Montebello offers 210 accommodations with minibars and a safe. Televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, dressing gowns, designer toiletries and hairdryers. This Montebello resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 30 to 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aux Chantignoles
  • Bar Seigneurie

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Mini golf
  • Piano
  • Playground
  • Racquetball/squash
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 30 to 40 per person
  • Valet parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 2052-01-31, 528485

We should mention

  • This resort caters to LGBTQ+ guests.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Montebello
Chateau Montebello
Fairmont Chateau Hotel Montebello
Fairmont Chateau Montebello
Fairmont Montebello
Montebello Chateau
Montebello Chateau Fairmont
Montebello Fairmont
Fairmont Le Chateau Montebello Hotel Montebello
Fairmont Chateau Montebello Hotel
Fairmont Chateau Montebello Resort
Chateau Montebello
Fairmont Montebello
Montebello Fairmont
Fairmont Le Chateau Montebello Resort
Fairmont Le Chateau Montebello Montebello
Fairmont Le Chateau Montebello Resort Montebello

Frequently asked questions

What is the cancellation policy at Fairmont Le Chateau Montebello?

Fairmont Le Chateau Montebello offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Le Chateau Montebello?

As of 28 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Montebello on 5 Jan 2025 start from AU$477.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Le Chateau Montebello?

Yep, Fairmont Le Chateau Montebello has a free self car park. Additionally, there is valet parking with in/out privileges for CAD 40 per night.

Is there a spa on site at Fairmont Le Chateau Montebello?

Yep, there is an onsite spa at Fairmont Le Chateau Montebello. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Is Fairmont Le Chateau Montebello family-friendly?

You bet! With amenities such as a playground and an arcade, as well as childcare services in the guestrooms, it's no surprise that Fairmont Le Chateau Montebello is a hit with families.

Does Fairmont Le Chateau Montebello serve breakfast?

You bet, full brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Le Chateau Montebello?

No, Fairmont Le Chateau Montebello does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Le Chateau Montebello?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Le Chateau Montebello?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Fairmont Le Chateau Montebello?

Furry friends are welcome at Fairmont Le Chateau Montebello, with food and water bowls on offer.

Is there a golf course on site at Fairmont Le Chateau Montebello?

There isn't one on site, but Golf Le Château Montebello is a short 19-minute walk away.

Fairmont Le Chateau Montebello Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattress on the bed was quite worn, causing the 2 people to roll into the middle. Obviously we did not sleep very well. It‘s unfortunate a hotel of this caliber does replace their mattress more often. Other than that, great location, staff and service.
Stayed 1 night in Sep 2024

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated our fourth anniversary and it was the perfect getaway for both of us to enjoy.
Stayed 2 nights in Sep 2024

8/10 Good

Maria.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds, the amenities, the staff,
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very limited dining options. Don’t sleep in and miss breakfast or lunch. Mid afternoon and Nothing was available (main lobby bar lacked staff to serve food while other restaurants closed between standard meal time, and we couldn’t even order in room dining outside meal times. Tried. No staff responded after 30 minutes of trying). We ended up leaving the hotel and going into town
Stayed 3 nights in Sep 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We enjoyed our stay - the building and grounds are amazing. Room was nice But a few negatives that affected our rating - the actual beds were not good in the room -pool temperature is much much too low, considering the high room rates. They need to address this, everyone looked miserable on the pools -they need a more casual restaurant supper offering on site are not great for kids
Stayed 2 nights in Sep 2024

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and charming property… loved our overnight stay… and could have certainly enjoyed a few more relaxing days if our time had permitted.
Stayed 1 night in Sep 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great for short stay vacation.
Stayed 2 nights in Sep 2024

10/10 Excellent

jouhayna

Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful. Unfortunately it rained both days we were there. The lobby was cold and we would have loved the fireplace turned on.
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The log structures are amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Linghong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy beautiful and unique log cabin resort
Perfect resort for weekend getaways. All staffs are very friendly and in-room service dinning and brunch are in good quality . Our signature king room with river view is comfortable. Our dog likes the medium size dog cage which the hotel offers. Definitely will come back next time and recommend it to my friends .
Stayed 1 night in Sep 2024

4/10 Poor

christina

Travelled with partner
Disliked: Cleanliness
I was quite disapointed at our stay at the Fairmont Montebello. We arrived and the front desk agent seemed bothered. We got our room and the toilet seat was broken as well as the curtain in the bathroom. There were no bathrobes in our room and whem we asked they were reluctant we never got them in the room in the end. The pool ran out of towels and they also ran out of parking for the guests because people were coming for the day to use the nike trails and they were not charging for parking . The result of this is paid guests had nowhere to park. When we went to checkout they told us there was a movie rental when we never even watched TV. Some kid show they wanted us to pay. We refused. Then we were chatged an additional 40$ a day for the resort fee...what is this resort fee? There were so many hidden taxes and fees that it made this not worth it. It was our anniversary and it was very disappointing our stay. I worked at the Fairmont Queen Elizabeth so i know the Fairmont standards and this unfortunately not up to their standards.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location. I stayed for a week with family and enjoyed paddling on the river and swimming in the iconic indoor pool. Srrvice was amazing across the board. My only caution is that the restaurants in town and at the facility are overpriced.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Terence Luen-Ngok

Travelled with partner
Liked: Cleanliness, staff & service
Old and dark Very cold no heat
Stayed 1 night in Aug 2024

8/10 Good

Marie-Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The building and the location are unique. The atmosphere is great very inviting.
Stayed 2 nights in Aug 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel endroit, construction magnifique, chambre ont besoin de se moderniser un peu mais très propre.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed, Keller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property.
Stayed 1 night in Aug 2024

8/10 Good

Byeong-Oak

Liked: Staff & service
Beautiful and charming location.
Stayed 1 night in Aug 2024

4/10 Poor

Lazare

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
liked the bike rentals and the overall setting with the chairs and the view on the river. Multiple dining options - don't have to leave the premise, we cancelled our dinner plans at Napoleon and enjoyed BBQ with great staff. Didn't like the fact that the bathroom in our room (321) wasn't working. it wasn't flushing at all. We found out at 11:00pm when we were about to go to bed - we chose to use the public bathrooms in the basement - we didn't want anyone to come up our room late at night of our wedding anniversary. used also the public bathrooms in the morning. This was very frustrating. We stayed only one night so our time in the room was limited, would have been so much better to have a working toilet. Also, I found the ventilation noisy enough to be awaken at night. Another irritant was the lady's sauna in the indoor pool area wasn't working.
Stayed 1 night in Aug 2024