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Four Points by Sheraton San Rafael Marin County

3.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Suite
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Parking included
The price is AU$212
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center Farmers' Market
    3 min drive
  • Round Table Pizza
    2 min walk
  • Richmond Transit Center
    18 min drive
  • San Rafael, CA (SRF)
    4 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Embassy Suites by Hilton San Rafael Marin County

Pool
Pet-friendly
Restaurant
Air conditioning
4.1 out of 5, Very good, (1001)
The price is AU$288
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Embassy Suites by Hilton San Rafael Marin County

About the area

San Rafael

Four Points by Sheraton San Rafael Marin County puts you in the centre of San Rafael, 1.9 km (1.2 mi) from Marin County Civic Center and 4.6 km (2.8 mi) from Dominican University of California. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Hillside Tavern, serves Californian cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and pool loungers. 2520 square feet (234 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class San Rafael hotel include Mission San Rafael Arcangel and China Camp State Park.

What's nearby

  • Marin County Civic Center Farmers' Market - 3 min drive
  • Marin County Civic Center - 3 min drive
  • Dominican University of California - 4 min drive
  • Mission San Rafael Arcangel - 4 min drive
  • Muir Woods National Monument - 22 min drive

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco International Airport (SFO) - 46 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Ikoi Sushi - ‬2 min drive
  • ‪Marin County Fair - ‬20 min walk
  • ‪La Hacienda Taqueria and Restaurant - ‬3 min drive

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

  • 235 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2520 sq ft of conference space
  • 234 sq. m of conference space
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay-per-view films and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
Four Points Sheraton San Rafael
San Rafael Four Points
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San Rafael Sheraton
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Sheraton San Rafael
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Four Points Sheraton San Rafael Hotel
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Four Points Sheraton Marin County Hotel
Four Points Sheraton San Rafael Marin County
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Four Points by Sheraton San Rafael Marin County San Rafael
Four Points By Sheraton San Rafael
Four Points Sheraton San Rafael Marin County Hotel
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Hotel Four Points by Sheraton San Rafael Marin County
Four Points By Sheraton Rafael
Four Points by Sheraton San Rafael Marin County Hotel
Four Points by Sheraton San Rafael Marin County San Rafael
Four Points by Sheraton San Rafael Marin County Hotel San Rafael

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton San Rafael Marin County?

Four Points by Sheraton San Rafael Marin County offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton San Rafael Marin County?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Rafael Marin County on 12 Jan 2025 start from AU$211.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton San Rafael Marin County?

Yep, Four Points by Sheraton San Rafael Marin County has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Four Points by Sheraton San Rafael Marin County?

The closest beach to Four Points by Sheraton San Rafael Marin County is Stinson Beach (15.1 km).

Does Four Points by Sheraton San Rafael Marin County have a pool?

Four Points by Sheraton San Rafael Marin County has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Four Points by Sheraton San Rafael Marin County a romantic place to stay?

1 hot tub and poolside dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton San Rafael Marin County.

Is Four Points by Sheraton San Rafael Marin County family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton San Rafael Marin County is a hit with families.

Does Four Points by Sheraton San Rafael Marin County serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 6:00 AM and 9:30 AM and on weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton San Rafael Marin County?

No, Four Points by Sheraton San Rafael Marin County does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton San Rafael Marin County?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton San Rafael Marin County?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1120 reviews" "
Rating 8 - Good. 287 out of 1120 reviews" "
Rating 6 - Okay. 112 out of 1120 reviews" "
Rating 4 - Poor. 65 out of 1120 reviews" "
Rating 2 - Terrible. 47 out of 1120 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great vibe. Lots of personality. Great location in San Rafael for quick access to pretty much anything. Beautiful courtyard, pool and hot tub area. Nice seating outside for socializing. The restaurant bar was very chill, solid food with a good mix of seating options for groups and/or solo travelers. All the staff were very friendly. Rooms were clean and cozy. Highly recommended spot, even more so for the reasonable price compared with other local options. I hope to be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Front desk staff is amazing and friendly. Saturday morning (name?) was great. Christian (check in and out) was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Christina, Glen Ridge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this option to downtown SF. If you have a rental car--this nice venue with lovely pool area is a great option. And better weather! Groceries/mall area adjunct to the property is convenient. Used to live in SF and travel for business often. This is my new go-to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
Clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian V.

Stayed 1 night in Aug 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Wifi was spotty and kept disconnecting, water never really got hot, mostly warm. Pretty disappointed
Stayed 3 nights in Sep 2024

8/10 Good

Lesley, Port Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reception was wonderful, we arrived late and were given a room on floor 0. It felt like being in a basement, room was very worn and dated. The shower head came to my nose and I am 5’5”. Several elevators did not even go to floor 0 and you had to walk quite a ways with luggage to get to the room. I would stay there again, just not on this floor. The breakfast was exceptional, pool and jacuzzi area looked very tranquil.
Stayed 1 night in Sep 2024

8/10 Good

Lanelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice property. I especially liked the gym, pool and dining areas. It was clean, safe and walkable to a nearby strip mall with dining and shopping options. I didn't like the loud air conditioner that kept turning on and off every few minutes. Also, the TV advertised free Max, but it didn't work.
Stayed 1 night in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Anneka

Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee in the lobby in the mornings was excellent! The room was quiet and the bed very comfortable.
Stayed 2 nights in Sep 2024

4/10 Poor

Sybil

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After traveling all day I booked this hotel last minute without reading the reviews. My mistake! I figured Four Seasons to be reputable hotel with friendly staff. We arrived after 9 pm. Hotel was nice and we quickly went to bed. Awake at 5am to shower and get ready to leave before rush hour traffic only to find we had no hot water in shower. When we told front desk personnel he didn’t have any concern and told me I would receive a receipt via email. When I asked about compensation for the inconvenience he took my number and said the manager would call me. After leaving I contacted Hotels.com who contacted the hotel also. The hotel told Hotels.com to file a complaint via email and they would be contacted in 3 days. I understand that things happen but be apologetic. After leaving I read reviews only to find out this has been going on for months! Why can this not be fixed! Lesson learned! Always read the reviews!
Stayed 1 night in Sep 2024

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service
Requested a room, didn’t get my request. Went to turn on tv, wasn’t working. Had a shower and the water didn’t drain so stood in my own dirty water! Not impressed and won’t be back!
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Stay was good. Air conditioning in the room never got the temp below the mid 70’s. There was a drawer on the dresser and night stand that would fully open and would not stay closed. We wedged something in the drawers to keep them shut. Overall the hotel was quiet and the breakfast buffet was delicious. Staff was helpful and friendly and the pool area was clean and well maintained.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot close to San Francisco. Great breakfast too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The only issue was that our room smelled like it was once a smoking room. We didn't complain because we were only there a short time. Would stay there again, but would make sure the room was smoke free.
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here often to avoid the long commute for work. The property is older, but maintained well.
Stayed 1 night in Sep 2024

10/10 Excellent

Dung

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Sep 2024

6/10 Okay

Addie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My bikes were stolen from off my bike rack that was on my truck and locked. We parked under the security cameras. They didn't give us a chance to bring them inside and didn't have a bike rack in front to lock them up. They broke our bike rack because the lock we had was guaranteed that they couldn't cut through, so they broke the bike rack to and took them with the lock attached. When we informed the front desk, they didn't seem to concerned. When we asked for the video for the police department they said they would return my call and never did. When I called several times to find out where my video, they finally told me that they couldn't release the video to me but will to the police department. This took them 3 days to tell me instead of letting me know that same day so the police department could have got the video sooner. This happened on September 2, 2024 and it is September 7th and they still haven't released my video. Also, when we called for housekeeping and the front desk from the phone in our room, they never answered. It was either busy or it went to voicemail. My husband had to call the hotel number on his cell phone in order to get a hold of them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dominic

Stayed 2 nights in Jul 2024