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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property
Mediterranean hotel with free breakfast and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Exterior
Property amenity
Lobby
Indoor pool, pool loungers

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Parking available
The price is AU$198
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    4 min drive
  • Sweet Spot Sports Bar & Grille
    3 min walk
  • Tustin Station
    9 min drive
  • Orange County, CA (SNA-John Wayne)
    7 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed - double
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Room

MainStay Suites John Wayne Airport by Choice Hotels

Pool
Hot tub
Breakfast included
Free airport shuttle
4.0 out of 5, Very good, (1065)
The price is AU$207
for 1 night
includes taxes & fees
4 Jan - 5 Jan
MainStay Suites John Wayne Airport by Choice Hotels

About the area

Santa Ana

At Embassy Suites by Hilton Santa Ana Orange County Airport, you'll be 9.3 km (5.8 mi) from University of California, Irvine and 11.7 km (7.2 mi) from Fashion Island. Highlights at this Mediterranean hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Sweet Spot Bar & Grille, serves American cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. 7998 square feet (743 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a snack bar/deli. There's also valet parking, along with the convenience of a free airport shuttle. .Sights within a 15-minute drive of this Santa Ana hotel include Honda Center and Irvine Spectrum Center.

What's nearby

  • South Coast Plaza - 4 min drive
  • Segerstrom Center for the Arts - 4 min drive
  • Santa Ana Zoo - 5 min drive
  • Old Orange County Courthouse - 6 min drive
  • University of California, Irvine - 7 min drive

Getting around

  • Tustin Station - 9 min drive
  • Orange County, CA (SNA-John Wayne) - 7 min drive

Restaurants

  • ‪Pumper Pickle - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Del Taco - ‬18 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and free airport shuttle
Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 10 levels
  • 7998 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.7 (rates may vary)
  • Fee for in-room wired Internet: USD 6.7 (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired Internet in public areas: USD 6.7 (rates may vary)
  • Self-parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Santa Ana Orange County Airport?

Embassy Suites by Hilton Santa Ana Orange County Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Santa Ana Orange County Airport?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Santa Ana Orange County Airport on 29 Dec 2024 start from AU$198.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yep, Embassy Suites by Hilton Santa Ana Orange County Airport has a self car park for USD 22 per night. Onsite parking is limited.

Are there any beaches close to Embassy Suites by Hilton Santa Ana Orange County Airport?

The closest beach to Embassy Suites by Hilton Santa Ana Orange County Airport is Newport Dune (11 km).

Does Embassy Suites by Hilton Santa Ana Orange County Airport have a pool?

Embassy Suites by Hilton Santa Ana Orange County Airport has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Embassy Suites by Hilton Santa Ana Orange County Airport family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Santa Ana Orange County Airport is a hit with families.

Does Embassy Suites by Hilton Santa Ana Orange County Airport serve breakfast?

You bet, our travelers are hooked on the free cooked-to-order brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yep, there's a free airport shuttle that runs from 5:30 AM - 10:30 PM on request.

Is there a bar or restaurant at Embassy Suites by Hilton Santa Ana Orange County Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Santa Ana Orange County Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 422 out of 1500 reviews" "
Rating 8 - Good. 223 out of 1500 reviews" "
Rating 6 - Okay. 270 out of 1500 reviews" "
Rating 4 - Poor. 240 out of 1500 reviews" "
Rating 2 - Terrible. 345 out of 1500 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Manuel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty disgusting, got a txt when I checked in and sent them a video of me swiping the top of the cabinet and it was full of dirty. My room say it was a non smoking but smelled like it was bathed in tobacco. As I was walking in the lobby someone was bring a towel to the check in table with mold(super gross). If it wasn’t for the breakfast this would have got 1 star but the breakfast helped it a lot!
Stayed 1 night in Aug 2024

2/10 Terrible

Travis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property need either a major overhaul, or to be sold off. It is nowhere close to standards for an Embassy Suites. Furniture is old and in poor condition. Bathroom is moldy, old and in disrepair. Elevators didn't work well. The list goes on. Very dissappointed.
Stayed 3 nights in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Takumi

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Michael at the front desk was being very rude I don’t know if he was pronouncing my name wrong on purpose. So much so that he didn’t even ask for my ID that was a first ever. Maybe he was having a bad day. Other than had a great experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jaclyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, I made the same mistake twice now coming back here. The first time was a year ago and the room needed renovations. Vents were dirty and the room smelled of mold. I booked again because I had forgotten. This time no AC was on, the vents were dirty, and the room was muggy. I had to open the windows to air out the room all night, and let fresh air in. They had no screens and a chain across, and window sills were filthy with dirt. Looking at the room was set at 55 degrees, which you could not change in the room, I did report every time they sent me a text "about my stay". Sorry to say this will be my last time staying, after reading similar reviews, you would think something would be done. Very outdated!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Troy

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room Ac not working. Got moved to new room. Not well kept.
Stayed 2 nights in Aug 2024

6/10 Okay

Bonnie

Travelled with family
Liked: Staff & service, amenities
The rooms are roomy, breakfast was great.air conditioning not great, stink in the rooms, rooms need updates leaky faucet every time turned on, water goes over counter. Overall had a great time served our purpose. Suggestion to make an update to have stairs for those that dont like elevators.
Stayed 3 nights in Sep 2024

4/10 Poor

Jasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
The furniture in the room seems too old and room was still dusty.
Stayed 1 night in Sep 2024

2/10 Terrible

angela

Stayed 1 night in Sep 2024

4/10 Poor

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Cynthia

Travelled with family
Disappointing Stay
We’ve always had decent experiences at Embassies but this was our first time staying at this location and it was quite disappointing. We had two rooms for 3 nights. Room 1- the AC & refrigerator didn’t work. There were no remotes for any of the two TVs, the mattress had a brown stain on it, and our grandson’s feet turned black from walking on the carpet. Also the light bulb in the bathroom exploded and was smoking. Me and my daughter went to the desk a couple times for the issues and were blown off until my husband came down to express his concerns. The solution they offered us was that we could check out immediately but they would t help us book at another embassy. We were on a tight schedule and thought that was very unprofessional since they didn’t try to solve any of the issues we raised any other way. After some back and forth, they moved us to another room. This room was better but the towels smelled like mildew. Room 2- we also had no remotes, the coffee maker leaked water everywhere, the shower dripped constantly and our room phone didn’t work. I couldn’t call the front desk and had to call from my cell or go down to the front desk. I understand they aren’t maintenance folks. We travel a lot so we weren’t expecting a 5 star services, however embassy has always provided solid services and the response from the 3 different front desk clerks was quite disappointing considering the types of issues we raised. And there were other guests having similar experiences
Stayed 3 nights in Sep 2024

2/10 Terrible

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked our stay for an anniversary but several issues made our experience far from enjoyable. First, the bed in our room was extremely squeaky, which was frustrating as we had encountered the same problem during our last stay. We requested a room change, but the 2nd room had an even squeakier bed. Though we chose to stay in the room, it only got worse. The carpet/couch were damp, as if recently cleaned which left the room smelling like mildew. This prevented us from using the second room entirely. On top of this, the phone in our room didn’t work even after checking the connection, forcing us to find another way to order room service. The following day, when we tried to order breakfast, we discovered we had not been given meal cards after switching rooms. At the breakfast area, my partner was treated rudely by staff behind the omelet bar and was shooed away, being told he couldn’t have an omelet. This was humiliating, especially after waiting in line for 30 minutes. The staff I interacted with was understanding and still made me an omelet, my partner was too embarrassed to stay. I went to the front desk to address this and spoke to an employee Michael, who did not offer any meaningful resolution. He made a comment that kitchen staff were “kind of crazy” and handed me meal cards w/out acknowledging the seriousness of our concerns. Stacy & Roman were very accommodating & helpful but the overall experience was far from acceptable. Stacy was kind to comp our incidentals.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Indy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Anil

Stayed 1 night in Aug 2024

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room i was checked into had a nonfunctioning bathroom. Took the hotel over 30 minutes to send engineering up and then to get me moved to a new room. New room smelled weird and the AC was loud. Also was not really working well due to some weird "heat pump" system they use that kept my room warmer then outside and humid. Will never stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Asif

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very rude, I was surprised that an embassy staff could be that rude t.
Stayed 3 nights in Jul 2024

6/10 Okay

Douglas

Stayed 4 nights in Aug 2024

2/10 Terrible

Benjamin

Travelled with family
Disliked: Staff & service
Not Safe or Welcoming – Be Aware of Car Break-Ins We had a very disappointing experience during our stay. Our car was broken into on the one night we were there, along with two other vehicles. The staff was unhelpful and seemed indifferent, as if this is a common occurrence. While the hotel itself is average for the price, parking comes with significant risks. If you're parking overnight, be prepared not only to pay for parking but possibly for a new car window as well. I would not recommend staying here due to the lack of security and staff support.
Stayed 1 night in Aug 2024

8/10 Good

Irene

Stayed 1 night in Sep 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
Poor front desk service, limited air conditioning, old hotel, no accountability or follow up. I feel sorry for the kitchen staff and cleaning crew, who were awesome, but the heat in due to poor AC is unbearable.
Stayed 4 nights in Sep 2024