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Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

4.0 star property
Hotel with free breakfast, near Mustafa Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Exterior
Minibar, in-room safe, soundproofing, free WiFi
Cafe
Outdoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Pool
  • Parking available
  • Gym
  • Housekeeping
The price is AU$225
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Mount Elizabeth Novena Hospital
    15 min walk
  • City Square Mall
    15 min walk
  • Mustafa Centre
    16 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

Room options

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Separate bedroom
Hydromassage showerhead
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

Holiday Inn Express Singapore Katong, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1000)
The price is AU$216
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Holiday Inn Express Singapore Katong, an IHG Hotel

About the area

Singapore

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel puts you in the centre of Singapore, 3.1 km (1.9 mi) from Orchard Road and 5 km (3.1 mi) from Gardens by the Bay. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, The Great Room, serves international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Novena hotel include Mustafa Centre and Bugis Street Shopping District.

What's nearby

  • Mustafa Centre - 16 min walk
  • Bugis Street Shopping District - 4 min drive
  • Orchard Road - 4 min drive
  • Gardens by the Bay - 6 min drive
  • Marina Bay Sands Casino - 7 min drive

Getting around

  • Farrer Park Station - 13 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore (XSP-Seletar) - 19 min drive

Restaurants

  • ‪Citadines Balestier Singapore - ‬1 min walk
  • ‪Balance Coffee - ‬1 min walk
  • ‪Ng Ah Sio Pork Ribs Soup Eating House - ‬4 min walk
  • ‪China Whampoa Home Made Noodle - ‬6 min walk
  • ‪Sing Hon Loong Bakery - ‬4 min walk

About this property

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Hotel with free breakfast, near Mustafa Centre
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena, an IHG Hotel was completed in May 2023.

This 4-star Singapore hotel is smoke free.

  • 231 guestrooms or units
  • 13 levels
  • Conference rooms
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offers 231 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2023.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: SGD 150 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SGD 8.72 per day
  • Pet fee: SGD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow

Frequently asked questions

What is the cancellation policy at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel on 4 Jan 2025 start from AU$224.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Yep, Holiday Inn Express and Suites Singapore Novena, an IHG Hotel has a secured covered self car park for SGD 8.72 per day.

Are there any beaches close to Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

The closest beach to Holiday Inn Express and Suites Singapore Novena, an IHG Hotel is Siloso Beach (8.5 km).

Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel have a pool?

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel has an outdoor pool.

Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel serve breakfast?

Yeah, guests love the free continental breakfast here! Served on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

No, Holiday Inn Express and Suites Singapore Novena, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Yep, you can grab a meal at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 292 reviews" "
Rating 8 - Good. 94 out of 292 reviews" "
Rating 6 - Okay. 17 out of 292 reviews" "
Rating 4 - Poor. 6 out of 292 reviews" "
Rating 2 - Terrible. 4 out of 292 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely,clean hotel. Staff were very helpful. Buses were just 1 minute walk..definitely stay there again
Stayed 5 nights in Dec 2024

6/10 Okay

Grace Mei Yen

Stayed 2 nights in Aug 2024

8/10 Good

KA LOK

Liked: Cleanliness, staff & service, property conditions & facilities
Travel is good.
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a highway road frontage, definitely not quiet!
Stayed 6 nights in Sep 2024

10/10 Excellent

Lee Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

chiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in. Staff were friendly and helpful. Excellent complimentary breakfast. Competitive priced lunch and dinner with hotel guest discount. Guest have complimentary use of pool and gym. Bottle water is complimentary. Rooms are perfectly adequate in size. Air conditioning is individually controlled in each room. The nearest train station is approximately 15 mins walk which is challenging in the heat and humidity. There is a bus stop near the hotel. If we visit Singapore again we would be happy to stay here again
Stayed 10 nights in Sep 2024

8/10 Good

Padma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this place for 7 nights. Very clean and convenient area. Staff was very helpful in giving us directions to places or any information we needed. Richard at the front desk was very accommodating great customer service. He was our go to person. Thank you Richard. Housekeeping staff was amazing. Breakfast was the best. Lots of choices for vegetarians. Will definitely stay there again if visiting Singapore.
Stayed 7 nights in Sep 2024

8/10 Good

Mark Oliver

Stayed 1 night in Sep 2024

8/10 Good

Bevin

Stayed 4 nights in Aug 2024

10/10 Excellent

Wilfredo, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Dear Sir Attention: General manager I recently stayed at your hotel for three nights, and I must say it was the most unpleasant hotel experience I’ve had in 55 years of travel. Upon checking in, I encountered an exceptionally rude receptionist who told me to "get out of his hotel." He refused to provide me with the Wi-Fi password and even demanded that I apologize to him. When I pointed out that it wasn't his hotel and that he should apologize for his behavior, he remained unapologetic and continued to be uncooperative. I was already dealing with several other issues, and this unprofessional treatment only added to my frustration. Eventually, management intervened and offered to upgrade my room. While I reluctantly accepted the upgrade due to time constraints, I felt it was a poor attempt to rectify the situation. Overall, my stay was far below what I would expect from a reputable hotel, and I would not recommend this location to others UK
Stayed 3 nights in Aug 2024

10/10 Excellent

April Andrea Sicad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Mikaylah

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, comfortable, clean & quality chattles
Excellent check in. Arrived 5am so were lucky enough to have been able to pay for last minute early check in and have breakfast. Comfortable bed with choices of firm or soft pilliows. Room clean and had all necessities including bottled water, safety deposit box, ironing board and iron. Breakfast was good with wide selection of food available. Staff very efficient clearing tables. On the Sunday morning the dining room was a bit manic with children and adult guests alike queue jumping/not waiting their turn, pushing their way to the food and snatching utensils just as we were about to pick them up. However the following 2 days were fine. Received a complimentay late check out of 1pm as we had a late flight. Bar staff were very friendly and helpful advising about the Jewel and eateries at the airport. Easy 20 minute walk to the Novena metro station. A very comfortable stay, would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The duty manager Suriadeva at check in was amazing. He was friendly, polite, explained to us the area and checked us in quickly. Room was big, and breakfast delicious.
Stayed 1 night in Aug 2024

8/10 Good

Yasufumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is but far from the central area, but it's good for business stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with good air conditioning. The staff were very welcoming upon arrival and I could check early which was real bound after a long flight. Solid place to stay at a reasonable price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Jessy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel for two nights was a mixed experience. The first night started with a problem when the toilet in our room began having trouble flushing properly. By the next day, it had completely blocked, emitting an unpleasant smell that forced us to leave the room while maintenance fixed the issue. On the second night, our sleep was disturbed by noise from the adjacent room. Despite the hotel's claim of soundproof rooms, our accommodation had a connecting door that allowed us to hear conversations and even the rustling of chip packets next door. We reached out to the front desk to complain about the noise, understanding that the neighbors weren't being excessively loud, but rather the room was inadequately soundproofed. The front desk promised to send security to assess the situation but did not follow up as promised. We had to call again to check on progress, and around 11:30pm, they offered to move us to another room. Moving to the new room required us to pack up everything. While they provided a trolley, there was no additional assistance offered to help us move our bags (single mother and child). Unfortunately, the new room on a different floor was even noisier, with doors slamming loudly throughout the hallway, keeping us awake until 2am. If uninterrupted sleep is a priority for your stay, I would not recommend this hotel. Despite these issues, the hotel itself was decent overall, but I would stay away from the breakfast - not nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I needed for a 1-night stay!
Stayed 1 night in Jul 2024

10/10 Excellent

luisa, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, easy bus access
Stayed 4 nights in Jul 2024