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JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Dining room
Executive lounge
Check-in/check-out kiosk
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Room service
  • Housekeeping
The price is AU$247
includes taxes & fees
14 Feb - 15 Feb

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Tanglin Mall
    ‪2 min walk‬
  • Gleneagles Hospital
    ‪8 min walk‬
  • Forum The Shopping Mall
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

YOTEL Singapore Orchard Road

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1327)
The price is AU$369
for 1 room
includes taxes & fees
7 Feb - 8 Feb
YOTEL Singapore Orchard Road

About the area

Singapore

JEN Singapore Tanglin by Shangri-La puts you in the heart of Singapore, steps from Tanglin Mall and within a 10-minute stroll of Gleneagles Hospital. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Spa at Traders Hotel can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, J65, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this Orchard hotel include Forum The Shopping Mall and Far East Shopping Centre.

What's nearby

  • Tanglin Mall - 2 min walk
  • Singapore Botanic Gardens - 9 min walk
  • ION Orchard - 12 min walk
  • Orchard Road - 3 min drive
  • Fort Canning Park - 5 min drive

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

What is the cancellation policy at JEN Singapore Tanglin by Shangri-La?

JEN Singapore Tanglin by Shangri-La offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on 14 Feb 2025 start from AU$247.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JEN Singapore Tanglin by Shangri-La?

Yep, JEN Singapore Tanglin by Shangri-La has a free self car park.

Are there any beaches close to JEN Singapore Tanglin by Shangri-La?

The closest beach to JEN Singapore Tanglin by Shangri-La is Siloso Beach (5.6 km).

Is there a spa on site at JEN Singapore Tanglin by Shangri-La?

Yep, Spa at Traders Hotel is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JEN Singapore Tanglin by Shangri-La have a pool?

JEN Singapore Tanglin by Shangri-La has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes JEN Singapore Tanglin by Shangri-La a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at JEN Singapore Tanglin by Shangri-La.

Does JEN Singapore Tanglin by Shangri-La serve breakfast?

Yeah, buffet breakfast is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at JEN Singapore Tanglin by Shangri-La?

No, JEN Singapore Tanglin by Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at JEN Singapore Tanglin by Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at JEN Singapore Tanglin by Shangri-La?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JEN Singapore Tanglin by Shangri-La?

No, pets and service animals are not allowed.

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1009 reviews" "
Rating 8 - Good. 298 out of 1009 reviews" "
Rating 6 - Okay. 80 out of 1009 reviews" "
Rating 4 - Poor. 37 out of 1009 reviews" "
Rating 2 - Terrible. 19 out of 1009 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay in this hotel before the MRT station has been built.They have added the toilet seat bidet which make it even more attractive for us to come back again but I am worry the price will increase.
Stayed 2 nights in Dec 2024

8/10 Good

Joel

Travelled with family
Liked: Staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jee young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
House keeper can’t speak English but they are kind and tried to help us. Hotel staff are all kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Nontobeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

tserendagva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest
Nice
Stayed 6 nights in Oct 2024

8/10 Good

Pit Foong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Travelled with group
Disliked: Staff & service
Very bad attention on front desk, they dont help with the bags, you have to wait a long time to check in and they dont say hello when they receive you. The smell at the entrance was disgusting at the lobby, like this typical chinesse flavor, and many other things…
Stayed 3 nights in Oct 2024

8/10 Good

Edgardo, Rancho Cucamonga

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service
Beds and pillows are comfortable. Very convenient to Metro and 7 mins walk to Orchard Road. Tanglin Mall is connected to the hotel. You can access through the 2nd floor and ground floor. Staff are nice even the Housekeeping ladies. This hotel is outdated and needs total renovation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xu

Stayed 3 nights in Oct 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to MRT station: friendly and attentive and helpful staff, specially Bayani, Joelle, Joy, Joel and Jen.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ginowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed room good size perfect for shopping and garden walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, great location right next to Tanglin mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great. Very easy to travel around on the MRT (just opposite Orchard Boulevard). Clean and comfortable. Pool great. Tanglin Mall connected so good cost effective breakfast options available
Stayed 3 nights in Oct 2024

8/10 Good

Apronia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to an MRT station is definetly this hotel’s biggest attraction, the location close to the new Thompson East Coast Line allows guests easy access to the rest of the city as well the ION Orchard Shopping centre. The service is good and the cleaners do a great job when they come by, however at the beginning of our stay it would take until even 4-5pm before the cleaners would reach our room despite us spotting them three doors down the hall at 9 am. Breakfast is good and feels like you are getting your money’s worth, staff members like Ben, Amy and the Chef at the egg station are incredibly hospitable and always greet guests with a smile. This brings me to my only negative with our stay, we had booked a room without breakfast included accidentally and upon check in paid to have this included. The next morning we went for breakfast and they couldn’t verify this so we waited ten minutes for them to check. This was fine as systems take a moment to update, so we didn’t think much of it and staff apologised for the wait: however the next morning it happened again, and then again, and then again, and then again on the last day of our stay. On the last day they even tried to argue to say it was a deposit for the room and breakfast had not been paid for even though we had eaten breakfast there the past four days. Only upon another ten minute wait and me having to go get the manger at the front desk was the confusion resolved. Other than that no real qualms with the JEN.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, friendly and honest staff. Felt safe in the area. Easy access to MRT and buses. Visitors center across from hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Great property albeit a little bit out of the way for walking. MRT station right outside building so easy to start your sight seeing day and shopping mall with good eat options for breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

thiam seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sew Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024