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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and 24-hour front desk

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Standard Room, 1 King Bed, Non Smoking
Lobby
Exterior
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$166
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
2 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    ‪19 min walk‬
  • Westfield River
    ‪5 min drive‬
  • Baystate Noble Hospital
    ‪5 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Red Roof Inn PLUS+ West Springfield

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1003)
The price is AU$154
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Red Roof Inn PLUS+ West Springfield

About the area

Westfield

Quality Inn Westfield - Springfield puts you in the heart of Westfield, within a 20-minute stroll of General Wareham Park and Gateway Entrance Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and free newspapers in the lobby. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Westfield hotel include MassMutual Center and MGM Springfield.

What's nearby

  • Holyoke Mall - 9 min drive
  • Big E - 12 min drive
  • MGM Springfield - 15 min drive
  • Naismith Memorial Basketball Hall of Fame - 15 min drive
  • Eastern States Exposition - 16 min drive

Getting around

  • Springfield Union Station - 18 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Free self parking is available.
  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

What is the cancellation policy at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 23 Feb 2025 start from AU$166.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Westfield - Springfield?

Yep, Quality Inn Westfield - Springfield has a free self car park.

Are there any beaches close to Quality Inn Westfield - Springfield?

The closest beach to Quality Inn Westfield - Springfield is Babbs Beach (12.4 km).

Is Quality Inn Westfield - Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn Westfield - Springfield is a hit with families.

Are there hot tubs in the rooms at Quality Inn Westfield - Springfield?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Westfield - Springfield serve breakfast?

Yep, complimentary buffet brekkie is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn Westfield - Springfield?

No, Quality Inn Westfield - Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Westfield - Springfield?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 761 reviews
Rating 8 - Good. 263 out of 761 reviews
Rating 6 - Okay. 166 out of 761 reviews
Rating 4 - Poor. 87 out of 761 reviews
Rating 2 - Terrible. 57 out of 761 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Noel, Dulles

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service
The bathroom had hair on the tub and floor, and the sink had stubble it it.
Stayed 1 night in Nov 2024

2/10 Terrible

Qingbin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, unsafe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled bad. Lots of stains on the door, floor and walls. The tub kept clogging up to 5 inches of water every time we showered. We ignored the reviews because we had no choice - every other hotel was booked. Reschedule your trip or find another hotel/bnb - do not stay here.
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We looked in 3 different rooms. Hair in bathtubs, on counters, crumbs & trash along corners of room. Would not recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

Ashish

Rooms were spacious but sheets were not clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Donald

Disliked: Staff & service
Tv didn’t work. Night clerk stated she would contact manager about getting some type of discount at 7. Mgt stated to me that his clerk was told that I said forget the problem. I stated that night to the clerk there wasn’t anything that could be done,so when checking out the manager read a note left by the clerk and was rude.
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Staff was friendly. It was clean and comfortable, and I would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel on numerous occasions. Pros: It is conveniently located right off the Westfield MA Pike exit. The beds are incredibly comfortable and a welcome respite after a long day of driving. The shower offers hot with great water pressure. The hotel is pet-friendly with a designated outside pet area. Breakfast is provided, and while it is pretty basic with hot and cold items, the waffle maker never fails to delight and the coffee was good. Areas that would benefit from attention: the shower caulking was a tad mildew and the tub drained slowly. The back exterior door was not secured- so I was glad for the deadbolt and upper lock. Staff were professional but not overly welcoming.
Stayed 1 night in Oct 2024

6/10 Okay

Navro

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Staff & service, room comfort
Moving stay
Stayed 1 night in Oct 2024

8/10 Good

Wei, Ellisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, but requires a little some walking from parking.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in went well, then found room to be dirty and overall not well kept. TV and phone had visible dust, window out the back had cobwebs and was not clean. I was only staying one night, so I didn't make a fuss. Then when I went to use the bathroom found the sink and shower did not drain water well. Took 30 min for shower to drain after use. Sink was the same, took about 15 to drain, Unacceptable. When told, staff said "the things you're telling me, I don't care about" and he pointed to the lobby door and told me to just leave. Staff was friendly at check in, when told about the problems during checkout he became irritated quickly and just wanted me gone. I asked for a partial refund and was told to "get out of here!" And he just turned and walked away from the desk to avoid further conversation.
Stayed 1 night in Sep 2024

6/10 Okay

Kelsey

Travelled with partner
Liked: Staff & service, amenities
It did the job for a one night stay for my boyfriend and I but we weren’t satisfied with the condition of our room. There were strands of hair left in the sink and in the bath tub that grossed us out and we did kill two spiders, one in the corner of the bedroom and one on the bathroom floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Filthy Room
We checked in at 9 o'clock on a Saturday night. The room was extremely dirty. The bathroom had a used bar of soap in the show and the floor had hair and dirt on it. The rug had not been vacuumed. I went to the front desk and he offered to send along room service. It was 9:30 by now and I just wanted to go to bed. We were unable to shower the next moring due to how filthy the bathroom was.
Stayed 1 night in Sep 2024

2/10 Terrible

Miguel

Stayed 3 nights in Aug 2024

4/10 Poor

Jean

Travelled with partner
Disliked: Cleanliness
Not clean and charged way too much for this room.
Stayed 1 night in Sep 2024

2/10 Terrible

Gary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom sink had mold, the shower had little pressure/one temperature, the heater/ac unit was unplugged when we arrived, key cards did not work both nights and there was a stain on the comforter. Would not stay at this location again.
Stayed 2 nights in Sep 2024