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Regency Inn & Suites

2.0 star property
Suburban hotel in West Springfield with free parking

Photo gallery for Regency Inn & Suites

Reception
Standard Room, 2 Double Beds, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$162
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
21 Baldwin Street, West Springfield, MA, 01089
  • Eastern States Exposition
    ā€Ŗ3 min walkā€¬
  • MGM Springfield
    ā€Ŗ3 min driveā€¬
  • Naismith Memorial Basketball Hall of Fame
    ā€Ŗ3 min driveā€¬
  • Hartford, CT (BDL-Bradley Intl.)
    ā€Ŗ28 min driveā€¬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Red Roof Inn PLUS+ West Springfield

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1001)
The price is AU$154
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Red Roof Inn PLUS+ West Springfield

About the area

West Springfield

At Regency Inn & Suites you'll be within steps of Storrowton Village Museum and Eastern States Exposition. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find multilingual staff, luggage storage and a television in a common area. There's also the convenience of free self parking. .With a stay at this West Springfield hotel, you'll be 3.2 km (2 mi) from MassMutual Center and 3.3 km (2.1 mi) from MGM Springfield.

What's nearby

  • Eastern States Exposition - 3 min walk - 0.3 km
  • MassMutual Center - 3 min drive - 3.0 km
  • MGM Springfield - 3 min drive - 3.1 km
  • Naismith Memorial Basketball Hall of Fame - 3 min drive - 3.4 km
  • Big E - 5 min drive - 4.3 km

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive

Restaurants

  • ā€ŖTwo Weeks Notice - ā€¬6 min walk
  • ā€ŖWendy's - ā€¬19 min walk
  • ā€ŖMcDonald's - ā€¬18 min walk
  • ā€ŖTaste of Lebanon - ā€¬2 min drive
  • ā€ŖCrepes Tea House - ā€¬2 min drive

About this property

Regency Inn & Suites

Suburban hotel in West Springfield with free parking
Regency Inn & Suites offers its guests a vending machine, multilingual staff, and express check-out. WiFi is free in public spaces. The business-friendly Regency Inn & Suites also features a television in common area and a water dispenser. Free self parking is available.

This West Springfield hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
  • Water dispenser
Regency Inn & Suites offers 45 accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Czech, English, Slovak

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0008033250. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn & Suites Hotel
Regency Inn & Suites West Springfield
Regency Inn & Suites Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Regency Inn & Suites?

Regency Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Regency Inn & Suites?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Regency Inn & Suites on 16 Mar 2025 start from AU$161.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Regency Inn & Suites?

Yep, Regency Inn & Suites has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Regency Inn & Suites?

The closest beach to Regency Inn & Suites is Babbs Beach (13.2 km).

Is there a free airport shuttle available at Regency Inn & Suites?

No, Regency Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Regency Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Regency Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Valerie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When we booked our stay it didnā€™t mention they were doing construction. Hallways were covered in plastic and painters tape and smelled of paint fumes. All smoke detectors were covered in painters tape. There was other peoples trash in the room under the heater and edges of the bed. our heater in the bathroom didnā€™t work so bathroom was freezing. We had no refrigerator. The weather was bad when we were there the parking lot was all ice and parking spots werenā€™t plowed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great stay . Beds are amazing and very clean hotel
Stayed 1 night in Jan 2025

4/10 Poor

Alain

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Corina

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, Freeport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while attending a convention nearby. The staff was fantastic. I wasnā€™t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.
Stayed 2 nights in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast or coffee, and little hot water
While the hotel was quiet, clean, and comfortable, there was little pressure in the sink, and it took forever to get hot water. I was also disappointed that for $777 for 2 nights, there was no breakfast service, and no coffee in the room.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 1 night in Jan 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
As a woman traveling alone this was not the place to stay. There was no one at the front desk at 7 PM when I arrived, the website said front desk was open until 10. The door to the lobby had no security lock and the door from the lobby to the rooms had no security lock. The TV did not work, I had to switch plugs around to get the lights on over the bed, and the standing lamp had to be unplugged to shut it off. There was an empty nip bottle beside the night table and lastly the air conditioner was on full blast, it was 18 degrees outside. I did not stay. I left and checked into another hotel down the street.
Stayed 1 night in Jan 2025

4/10 Poor

James

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Tv didnt work, shower head had a leak. Found liquor bottles from previous person to stay there. Bed was hard as a rock.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Corina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out!
Stayed 1 night in Dec 2024

8/10 Good

Sue

Travelled with partner
Nice property. It is a work in progress. I would stay there in the future
Stayed 1 night in Dec 2024

8/10 Good

Bryan

Stayed 1 night in Dec 2024

6/10 Okay

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paif for, but in a good way.
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location and easy access
Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It's quieter then most jotels
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline Fonseca

Liked: Cleanliness
Stayed 1 night in Jan 2025