Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and 24-hour fitness centre

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down duvets, blackout curtains, iron/ironing board
Exterior
Terrace/patio
Premium bedding, down duvets, blackout curtains, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
The current price is AU$205
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • MassMutual Center
    ‪9 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪10 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

About the area

Chicopee

At Tru by Hilton Chicopee Springfield you'll be within a 20-minute stroll of Chicopee Falls Dam and Chicopee Memorial State Park. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free on-the-go breakfast is available daily between 6 AM and 10 AM. .Attractions within a 10-minute drive of this Chicopee hotel include MassMutual Center and MGM Springfield.

What's nearby

  • Chicopee Falls Dam - 15 min walk - 1.3 km
  • Baystate Medical Center - 8 min drive - 7.2 km
  • MassMutual Center - 9 min drive - 8.8 km
  • MGM Springfield - 9 min drive - 9.1 km
  • Naismith Memorial Basketball Hall of Fame - 10 min drive - 9.9 km

Getting around

  • Holyoke Station - 12 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and 24-hour fitness centre
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, an arcade/games room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with an iron/ironing board and blackout curtains. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on 21 Apr 2025 start from AU$204.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Chicopee Springfield?

Yep, Tru by Hilton Chicopee Springfield has a free self car park.

Are there any beaches close to Tru by Hilton Chicopee Springfield?

The closest beach to Tru by Hilton Chicopee Springfield is Haviland Pond Beach (8.3 km).

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Tru by Hilton Chicopee Springfield a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Tru by Hilton Chicopee Springfield.

Is Tru by Hilton Chicopee Springfield family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Tru by Hilton Chicopee Springfield is a hit with families.

Does Tru by Hilton Chicopee Springfield serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily from 6 AM to 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Chicopee Springfield?

No, Tru by Hilton Chicopee Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chicopee Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1132 reviews
Rating 8 - Good. 258 out of 1132 reviews
Rating 6 - Okay. 100 out of 1132 reviews
Rating 4 - Poor. 37 out of 1132 reviews
Rating 2 - Terrible. 37 out of 1132 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MëanMugging

Liked: Cleanliness, staff & service, property conditions & facilities
It was great my stay
Stayed 2 nights in Dec 2024

8/10 Good

Diane, Coon Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the highway.
Stayed 1 night in Dec 2024

10/10 Excellent

Vickie

The staff was very friendly and professional.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the price. Great gym.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable but noisy.
Nice room and very nice staff. Our only issues were the extreme traffic noise and the soap dispensers. If you have any issues with hand strength (as we do), forget being able to get any soap, shampoo or lotion out of those containers. Fortunately, we always carry an extra few bars of soap and some shampoo.
Stayed 1 night in Dec 2024

8/10 Good

Lettie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Deanna

Stayed 4 nights in Dec 2024

10/10 Excellent

Cheryl, Delmar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quick, and easy overnight stay directly off the Mass Pike. Super convenient location, very friendly staff. Place is clean and new - love it!
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Stayed 1 night in Dec 2024

6/10 Okay

john

Liked: Cleanliness, staff & service
Disliked: Amenities
Place was clean and new and front desk person was very nice. But room and bath was poorly designed. Cheap. The light for bed could only be reached by getting out of bed. Could not dim. Soap system was terrible. Couldnt get it out of the squeeze things especially with wet hands in shower.Shower was so strong it almost hurt skin. Every time I turned it on I got powerful cold water before i could even get it to the hot setting. Shower door didnt close fully so bath floor got all wet. Chair in room was too big for small space. Bed table was weird and hard to find in dark. I wont stay there again. Will go to Holdiay Inn Express or somewhere that is newish but not cheaply designed. Graphics will not age well and when this property gets older, it will look really out of date.
Stayed 1 night in Dec 2024

8/10 Good

Tyra

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Bolina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bo
I wasn’t told about the hidden amenities and fee until I checked in. I didn’t know it cost $75 to use a microwave. Also, there’s no microwave in my room. Usually those are free for crying out loud. I was pretty much handicapped afraid of being charge the amenities. It was false advertisement to say the least. The shower was barely warm and I was freezing taking a shower. Water was not warm nor hot. My neighbors were loud, which make it hard to sleep. I felt like I got scam when not knowing the amenities would have cost me $75 when it says free when booking the room. Should have state all of that first so I could booked somewhere else. The whole night I was afraid of using anything, tv, phone, WiFi, and etc. because of the hidden fees. I will never come back to stay at that hotel. Worst experiences.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Bethsaida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for 4 nights it was really nice the staff was friendly and helpful, the room was very clean and comfortable, the breakfast was great also
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and descent breakfast with all the items such, cereal, eggs, protein, yogurt, pancakes, milk, juice, coffee and more.
Stayed 2 nights in Dec 2024

2/10 Terrible

Imani

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Briana

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Comfy, clean and quiet!
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, i would repeat
Stayed 1 night in Dec 2024

6/10 Okay

Mara

Stayed 1 night in Nov 2024