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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban Surprise hotel in Surprise Original Townsite with free breakfast

Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, pool loungers
Lobby
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Room service
The current price is AU$339
includes taxes & fees
18 Feb - 19 Feb

Explore the area

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Centennial Friendship Park
    ‪1 min walk‬
  • Coyote Lakes Golf Club
    ‪5 min drive‬
  • Surprise Stadium
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn & Suites Surprise Near Sun City West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is AU$404
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Comfort Inn & Suites Surprise Near Sun City West

About the area

Surprise

At Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, you'll be 5.6 km (3.5 mi) from Surprise Stadium and 6.1 km (3.8 mi) from Uptown Alley. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and pool loungers. 2906 square feet (270 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Surprise Original Townsite hotel include Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Surprise Stadium - 6 min drive
  • Peoria Sports Complex - 10 min drive
  • Luke Air Force Base - 14 min drive
  • State Farm Stadium - 16 min drive
  • Desert Diamond Arena - 16 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Suburban Surprise hotel in Surprise Original Townsite with free breakfast
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise - Phoenix, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers 126 accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection on 18 Feb 2025 start from AU$339.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yep, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection has a free self car park.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have a pool?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Windmill Suites Surprise - Phoenix, Ascend Hotel Collection a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.

Is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is a hit with families.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection serve breakfast?

You bet, guests are hooked on the free full brekkie here! Offered daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection does not offer an airport shuttle service.

What time are check-in & check-out at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the property before and it has been consistent from check in to check out
Stayed 3 nights in Nov 2024

10/10 Excellent

Rex, Lees Summie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ray

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It wasn't a terrible stay, just a little on the loud side and property was run down.
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Big room, hot breakfast, price, location
Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around accommodation The suite was spacious, clean and comfortable. Breakfast was very good. Staff was pleasant and helpful. Will definitely look forward to staying here again. Near-by everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Bryant

Liked: Staff & service
A little run down of a hotel but no issues with our room or stay. Unusual noises from the elevator and smelly at the entrances of the hotel
Stayed 1 night in Nov 2024

4/10 Poor

Brittany

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We go to AZ every year and stayed at this hotel last year. It was a good value for the money but it has gone downhill. I will not stay here again. The description shows it was remodeled but it didn’t appear to be. Also, we had to get new room cards every night we arrived back to the room. The employees were rude and acted like it was a hassle to help us.
Stayed 3 nights in Nov 2024

10/10 Excellent

Celia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was great and very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

HOWARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Eran

Stayed 1 night in Nov 2024

10/10 Excellent

Debbie, Gadston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated rooms. Restaurants within walking distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lucero

Travelled with family
Liked: Staff & service
nice stay over all, bed were comfortable and AC was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Gregory, Sutton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Older but fairly clean. There were homeless people staying in the facility.
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 👍it’s good
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2024

8/10 Good

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully decorated and designed. Very clean and comfortable. Nice landscaping. Breakfast was very good and well stocked. The bed was comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

PAUL

Travelled with partner
Liked: Cleanliness, amenities
Older property in good condition, very clean and safe. Limited option for dining in walking distant. One restaurant and fast food with a coffee shop in walking distance. Lack of towels for the pool even after notifying the front desk about it. Pool furniture is old and falling apart, and the pool is rough on the feet, needs to be resurfaced. Other than those issues the property is excellent, quiet, safe, friendly staff, and a great morning breakfast
Stayed 3 nights in Oct 2024