6/10 Okay
sandra
21 Jan 2025
Liked: Cleanliness
Disliked: Staff & service
Staff are not well trained - either at Reception, in the bar or at breakfast. Reception staff told me that my credit card would probably not work because it had ‘eftpos’ written on the back. I’ve never been told this in my life. And it did work. Checking in took a lot longer than it should have.
The bar staff did not know what red wines were available.
The restaurant staff pushed in front of guests several times and and insisted on sitting me right up the back even though plenty of other empty tables were available.
The room had plantation shutters on about 7 windows. All of these let in copious amounts of light all night. The TV kept playing up and the screen going black.
The bed was very comfortable. The room was very spacious. I was told my bag would be sent to my room upon check-in, but it wasn’t. I couldn’t find the bath mat in the bathroom. It was hidden under the vanity, right at the back.
sandra
Stayed 1 night in Jan 2025