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Ascott Makati

5.0 star property
Luxury aparthotel connected to a shopping centre in Makati with free parking

Photo gallery for Ascott Makati

In-room safe, individually decorated, individually furnished, desk
Deluxe Room, 2 Bedrooms
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking included
  • Gym
  • Housekeeping
The current price is AU$241
includes taxes & fees
29 Mar - 30 Mar

Explore the area

Map
Glorietta 4, Ayala Centre, Makati, Manila, 1224
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪1 min walk‬
  • SM Makati
    ‪3 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪26 min drive‬

Room options

View all photos for Premier Studio

In-room safe, individually decorated, individually furnished, desk

Premier Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Private bathroom
Bathrobes
  • 36 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

In-room safe, individually decorated, individually furnished, desk

Executive Studio Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Private bathroom
  • 53 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished, desk

Executive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Private bathroom
  • 53 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Private bathroom
Bathrobes
  • 36 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio (Twin)

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio (Twin)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Bidet
Private bathroom
  • 36 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
2 bedrooms
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Executive Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
2 bedrooms
  • 144 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Separate bedroom
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Bidet
  • 74 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio, 2 Single Beds, Ensuite

In-room safe, individually decorated, individually furnished, desk

Premier Studio, 2 Single Beds, Ensuite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Bidet
Private bathroom
  • 36 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
2 bedrooms
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Premier Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Private bathroom
  • 83 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
3 bedrooms
  • 220 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Executive Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Private bathroom
  • 74 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 3 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
3 bedrooms
  • 205 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 1-Bedroom Deluxe

Private kitchen

1-Bedroom Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Penthouse

In-room safe, individually decorated, individually furnished, desk

Three Bedroom Penthouse

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive One Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Executive One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished, desk

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio

In-room safe, individually decorated, individually furnished, desk

Premier Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Three Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Deluxe Three Bedroom Suite

  • Sleeps 6
  • 1 King Bed, 3 Queen Beds and 1 Single Bed

View all photos for Executive Studio Suite

In-room safe, individually decorated, individually furnished, desk

Executive Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Executive Two Bedroom Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier King Studio

In-room safe, individually decorated, individually furnished, desk

Premier King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Premier One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Three Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Deluxe Three Bedroom Apartment

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for One Bedroom Executive

In-room safe, individually decorated, individually furnished, desk

One Bedroom Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Three Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Executive Three Bedroom Apartment

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Studio Apartment

In-room safe, individually decorated, individually furnished, desk

Studio Apartment

  • Sleeps 2
  • 2 Single Beds

View all photos for Three Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Three Bedroom Apartment

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe One Bedroom Suite

In-room safe, individually decorated, individually furnished, desk

Deluxe One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic One Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Classic One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Studio

In-room safe, individually decorated, individually furnished, desk

Premier Twin Studio

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property - evening/night

Dusit Thani Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (2318)
The price is AU$217
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Dusit Thani Manila

About the area

Makati

Ascott Makati puts you in the heart of Makati, connected to a shopping centre and within steps of Ayala Center and Glorietta Mall. Highlights at this luxury aparthotel include a restaurant, an outdoor swimming pool and free self-parking. .Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, free bottled water and a safe. Room service, a hairdryer and an iron/ironing board are also available. .The restaurant, Mesclun Restaurant, is open for breakfast, lunch and dinner. At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, pool loungers and lifeguards on site as well as access to basketball. Business amenities include meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Makati Central Business District aparthotel include Greenbelt Shopping Mall and within 30 minutes you'll find Fort Bonifacio.

What's nearby

  • Ayala Center - 1 min walk
  • Glorietta Mall - 1 min walk
  • Greenbelt Shopping Mall - 6 min walk
  • Newport World Resorts - 6 min drive
  • Fort Bonifacio - 8 min drive

Getting around

  • Manila EDSA Station - 3 min drive
  • Ayala Station - 6 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Myron's - ‬1 min walk
  • ‪Bo's Coffee - ‬1 min walk
  • ‪Pure Nectar - ‬1 min walk
  • ‪Jin Joo Korean Grill - ‬1 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ascott Makati

Luxury aparthotel connected to a shopping centre in Makati with free parking
Ascott Makati offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the luxury Ascott Makati. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Makati aparthotel.

  • 1 building
  • 362 guestrooms or units
  • 30 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Ascott Makati offers 362 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Makati aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Languages

English, Filipino

Property amenities

Pool/Spa

  • Lifeguards
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Car hire
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Restaurants on site

  • Mesclun Restaurant

Food and drink

  • Tea bags/instant coffee

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,115 for adults and PHP 557.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: PHP 2,500 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Stereo

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: PHP 2,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station

Things to do

  • Basketball
  • Bicycle parking
  • Gym
  • Shopping centre
  • Tennis
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 floors
  • 362 units
  • Banquet hall
  • Bicycle parking
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Water dispenser usage encouraged

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1115 for adults and from PHP 557.5 for children
  • Airport shuttle fee: PHP 2640 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Rollaway bed fee: PHP 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ascott Hotel
Ascott Hotel Makati
Ascott Makati
Makati Ascott
Ascott Makati Hotel Makati
Ascott Makati Metro Manila
Ascott Makati Hotel
Ascott Makati Aparthotel
Ascott Makati Hotel
Ascott Makati Makati
Ascott Makati Hotel Makati

Frequently asked questions

What is the cancellation policy at Ascott Makati?

Ascott Makati offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascott Makati?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Ascott Makati on 29 Mar 2025 start from AU$240.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ascott Makati?

Yep, Ascott Makati has a free self car park.

Does Ascott Makati have a pool?

Ascott Makati has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

Is Ascott Makati family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Ascott Makati is a hit with families.

Does Ascott Makati serve breakfast?

Yep, buffet breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Ascott Makati?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ascott Makati?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ascott Makati?

Check-in begins at 3 PM. Check-out time is noon.

Ascott Makati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at The Ascott several times, and it never did. I have a terrible experience. The staff are all friendly and courteous.
Stayed 6 nights in Nov 2024

8/10 Good

Lucrecia O.

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was large but needs an update. The shower was in a tub that didn’t drain well and the water was warm but not hot. TV channels were limited and mostly local.
Stayed 2 nights in Oct 2024

8/10 Good

Rommel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio C

Liked: Cleanliness, amenities, property conditions & facilities
Excellence in all aspects .
Stayed 4 nights in Oct 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Bathroom bidet leaking in the middle of the night and flooded the entire room. Imagine waking up to go to the bathroom and slippers were wet with toilet water. Room I was moved to was so dirty that window dusty, including the nightstand wherein you can write your name in the dust. Also day of checkout no elevator was working and I had to walk down the stairs, they had some sort of a drill wherein no electricity from 11pm to 5:30am but was supposed to have one elevator working. I mentioned to them of my early checkout but staff were indifferent to the guests dilemma. I’ve been staying in this hotel almost 1-2x’s / year for the past 10 years and I was letting them off of their inadequacies bec I like the friendly staff and its location, but this is the last straw!!!! I will write in every reviews and let them know of the worst experience I had in this hotel.
Stayed 9 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Once I took a taxicab, the guards took pictures of the tacis license plate and they assured me that I’m safe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Girlie

Travelled with family
Liked: Cleanliness, room comfort
Quick getaway with our dogs
It was difficult to find a hotel that can accommodate large dogs so we were so happy. We checked in with our golden retriever and doodle, both are large breeds. Check in was smooth. We have to pay 1500php/dog per night for the pet fee. One goodie bag for our dogs was delivered after requesting for a dog bowl or pet amenities. They said they will give another one for our other dog but after following up 5 times, it never arrived. I am disappointed with the housekeeping when day do daily touch up. Dust is still everywhere. They always forget to give us face and hand towels so we have to ask for it. Kitchen has everything you need, big size refrigerator and a 5 gallon purified water is provided. The bathroom is old and small for a one bedroom executive. TV needs an upgrade too. Cable is really slow to load on the old tv and pretty hard to watch on a 20’ tv from the sofa or bed. Staff are friendly and welcoming. Overall we will stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, property conditions & facilities
I really like very thing Ascott had to offer. Beautiful rooms, restaurant, barbershop, and the hospitality is just amazing. The Ascott is surrounded by restaurants and shopping malls not mentioned a pharmacy all within a short walking distance. I don’t need to go anywhere else.
Stayed 1 night in Sep 2024

8/10 Good

lourdes

Liked: Cleanliness, amenities
The room initially provided had a musky odor, after informing the front desk they gave me another room right away. The front desk personel, Vanessa, was very accommodating. I had a restful weekend stay before my long flight back home. I would stay in this hotel again, due to the convenience of eveything in close proximity for my needs, shopping and dining.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

MARIA CECILIA R.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ben, Earlwood

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tit Kwan

Stayed 1 night in Jul 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area and 3 bedroom 4 bathroom with maid quarters in the heart of Makati. We arrived early and was hoping for early check in but they were not able to accommodate. The front desk staff was nice but not as friendly compared to all the other 5 hotels we stayed at in Manila. The actual suite we booked though was beyond gorgeous. It had enough space to accommodate our family of 6 but could sleep 8. It was clean, had washer/dryer in unit. The kitchen was large and had everything we needed. We would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Alleen

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

BRIAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

BRIAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2024