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Hilton Garden Inn Temecula, CA

4.0 star property
Hotel with a 24-hour fitness centre, near Promenade
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Temecula, CA

Terrace/patio
Exterior
Reception
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
The price is AU$168
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
28210 Jefferson Ave., Temecula, CA, 92590
  • Temecula Museum
    ‪9 min walk‬
  • Old Town Temecula Community Theater
    ‪13 min walk‬
  • Promenade
    ‪4 min drive‬
  • Carlsbad, CA (CLD-McClellan-Palomar)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Corner (3x3 Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Corner (3x3 Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
Blackout curtains
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Pool View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Pool View

9.8 out of 10
Exceptional
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Corner, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Pool View (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Pool View (Hearing)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 1 King Bed and Sofa Bed, Accessible (3x3 Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, 1 King Bed and Sofa Bed, Accessible (3x3 Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, 1 King Bed and Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, 1 King Bed and Sofa Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Pool View (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Pool View (Hearing)

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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3.8 out of 5, Good, (1009)
The price is AU$288
for 1 room
includes taxes & fees
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About the area

Temecula

Hilton Garden Inn Temecula, CA puts you in the centre of Temecula, 3.6 km (2.2 mi) from Promenade and 5.5 km (3.4 mi) from Temeku Hills Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Garden Grille & Bar, serves local cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 1368 square feet (127 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Temecula hotel include Callaway Vineyard and Winery and Thorton Winery.

What's nearby

  • Old Town Temecula Community Theater - 13 min walk
  • Promenade - 4 min drive
  • Callaway Vineyard and Winery - 6 min drive
  • Temecula Creek Inn Golf Course - 7 min drive
  • Pechanga Resort & Casino - 7 min drive

Getting around

  • Murrieta, CA (RBK-French Valley) - 16 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Rosa's Cafe & Tortilla Factory - ‬5 min walk
  • ‪Del Taco - ‬14 min walk
  • ‪Penfold's Cafe & Bakery - ‬4 min walk

About this property

Hilton Garden Inn Temecula, CA

Hotel with a 24-hour fitness centre, near Promenade
Hilton Garden Inn Temecula, CA offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and coworking spaces are available. Event space at this hotel measures 1368 square feet (127 square metres) and includes conference space. The business-friendly Hilton Garden Inn Temecula, CA also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available.

This 4-star Temecula hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1368 sq ft of conference space
  • 127 sq. m of conference space
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Temecula, CA offers 104 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8.50 to 15 for adults and USD 6 to 8 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,368 square feet of conference space
  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.5 to 15 for adults and USD 6 to 8 for children
  • Covered self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Temecula, Ca Temecula
Hilton Garden Inn Temecula, CA Hotel
Hilton Garden Inn Temecula, CA Temecula
Hilton Garden Inn Temecula, CA Hotel Temecula

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Temecula, CA?

Hilton Garden Inn Temecula, CA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Temecula, CA?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Temecula, CA on 26 Jan 2025 start from AU$167.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Temecula, CA?

Yep, Hilton Garden Inn Temecula, CA has a secured covered self car park with in/out privileges for USD 10 per night.

Does Hilton Garden Inn Temecula, CA have a pool?

Hilton Garden Inn Temecula, CA has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Is Hilton Garden Inn Temecula, CA family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Hilton Garden Inn Temecula, CA is a hit with families.

Does Hilton Garden Inn Temecula, CA serve breakfast?

Yeah, cooked-to-order breakfast is offered weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Temecula, CA?

No, Hilton Garden Inn Temecula, CA does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Temecula, CA?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Temecula, CA?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Temecula, CA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 833 out of 1311 reviews" "
Rating 8 - Good. 229 out of 1311 reviews" "
Rating 6 - Okay. 112 out of 1311 reviews" "
Rating 4 - Poor. 69 out of 1311 reviews" "
Rating 2 - Terrible. 68 out of 1311 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to wineries and old town. Helpful staff, clean rooms and easy parking
Stayed 1 night in Oct 2024

4/10 Poor

Heather

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We checked in a half hour early and they charged us $50 even though the room was already ready. There were also multiple pubs and hairs in the shower.
Stayed 1 night in Oct 2024

8/10 Good

Arthur

Stayed 1 night in Oct 2024

10/10 Excellent

James, Long Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and easy travel to the wineries.
Stayed 1 night in Oct 2024

8/10 Good

Karla, Anaheim

Travelled with family
Liked: Property conditions & facilities
The bed was not made right!! It was missing the bottom skirt and the other had it wrong!!
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Stayed 3 nights in Oct 2024

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
The stay was awful. Very uncomfortable and unorganized. We had to do the housekeeping in our room , there was urine and throw up in the bathroom. The bartender lied and basically stole from us . Finally we upgraded to a suite the last night because we were so fed up and they double charged us . We had to wash the room towels ourselves at their facility. This was supposed to be a nice getaway/horse show we were competing in and it was the exact opposite.
Stayed 5 nights in Oct 2024

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
The experience was very unpleasant and slightly insulting. There was urine and throw up along and around our toilet when we arrived. We then asked if someone could come clean it up which never happened so I had to do it . Then we went to order room service . After calling and trying to get in touch with them we then had to go down to the front desk and were told it was open . So we went to order and were told it was closed but people were at the bar ordering and eating. Mind you it’s a half hr before they are supposed to be closed . They finally let us order but only certain items so the chef doesn’t have to cook. From there we were told by the the bartender that we were lucky to get any food . After we ordered I let the bartender know our room number and charge it to the room . She said no and that we had to pay her . We were a bit confused and slightly embarrassed that we were spoken to like that in front of other guests. We were hungry and tired from a long drive so we went to the room to grab a money . I have never heard of that before and was able to charge everything to the room any other time which leads me to believe that this bartender was stealing or doing something inappropriate. The next day we ask for housekeeping to come clean the room and they only made the bed . No new towels , no shampoo for two days even though we asked multiple times . All of our dishes and trash were left throughout the room . We washed the towels and paid for it. There is a lot more.
Stayed 1 night in Oct 2024

10/10 Excellent

milcah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are available all the time, respectful and knowledgeable, Paid Breakfast okay, stay was excellent. Clean rooms,
Stayed 3 nights in Oct 2024

8/10 Good

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 3 nights in Oct 2024

8/10 Good

Guy

Broken toilet seat; couldn’t get the coffee maker working,
Stayed 1 night in Oct 2024

2/10 Terrible

ji Eun

Stayed 1 night in Oct 2024

10/10 Excellent

Trizzia

Stayed 1 night in Sep 2024

10/10 Excellent

Vahram

Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice and clean.. great for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Gabriela

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Knowing this hotel was only 2 years old it was so disappointing to see the condition of some areas. First off checking in- our room was dirty. The shower had mold in it. The lamp had a chewed piece of gum sitting on it. The door had hydraulic fluid leaking down the inside. Luckily they moved us to a clean room. The pool area was dirty and dusty. The lounge chairs have holes. Their was trash on the ground for 2 days that we were there. The ladder is loose making it challenging to get out of the pool. I don't understand how this hotel has the rating it does. Very disappointed for the cost. This is what you'd expect from a cheap hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms very nice
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Cockroach, but the service was worse
Found a COCKROACH in room, and multiple staff members did nothing when I complained, didn't even give me an apology or offer to move me to another room. I complained for the 3rd time as I was checking out when I was leaving and the General Manager gave me a $100 off of my bill. I appreciated this gesture and I accepted it at the time because I was in a hurry, but honestly he should have at least given me one full night free. If that staff had initiatially acknowledged how gross it is to find a cockroach in your hotel room, i honestly would not have even thought to ask for a refund, but I'm more frustrated with the staff response than the bug!
Stayed 2 nights in Oct 2024

10/10 Excellent

allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the modern room and the staff was helpful. I didn't care for the underground parking, but it worked out. I also "upgraded" to a Pool View room and it ended up being different than the pictures on Expedia- it was on the ground floor next to the meeting rooms, gym, and hotel laundry, and people on their patio loungers were literally on the other side of our room window which was not ideal. Staff was empathetic so I appreciated that. They also allowed us to check out an hour later which really helped us out.
Stayed 1 night in Oct 2024

8/10 Good

Beverly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located if you have a car. Great staff, nice room but we were unfortunate in having a room next to the ice maker which made noise all night. Air conditioning also noisy and switched on and off all night. Nice size room and newly renovated. Would probably be great if our room was not near the elevator and ice machine so be sure to check before you book. :)
Stayed 1 night in Oct 2024

6/10 Okay

John

We asked for late housekeeping such as 2:00 pm and they could not accommodate the service but promised to empty trash and bring in extra towels but failed to do so !!! Staff was friendly and easy parking plus plenty of stores near that location! Would stay there again but will make sure to have room properly cleaned in the morning when they provide that service….
Stayed 2 nights in Oct 2024

10/10 Excellent

Janessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and relaxing and nice staff
Stayed 1 night in Sep 2024