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InterContinental Toronto Centre, an IHG Hotel

4.5 star property
Luxury Toronto hotel in Downtown Toronto with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Toronto Centre, an IHG Hotel

Exterior
Point of interest
Indoor pool
Premium bedding, minibar, in-room safe, desk
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
225 Front St W, Toronto, ON, M5V2X3
  • Metro Toronto Convention Centre
    2 min walk
  • Roy Thomson Hall
    3 min walk
  • Rogers Centre
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    10 min drive

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Lake Ontario View)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Lake Ontario View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake Ontario View, High Floor)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Lake Ontario View, High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Classic Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room (Upgraded)

Room amenity

Premium Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Lake Ontario View, High Floor)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Lake Ontario View, High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Lake Ontario View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Lake Ontario View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 49 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Accessible (Mobility)

Classic Room, 1 Queen Bed, Accessible (Mobility)

Classic Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Toronto

A luxury stay in the heart of Toronto awaits you at InterContinental Toronto Centre, an IHG Hotel. You'll be within steps of Metro Toronto Convention Centre and within a short 5-minute stroll of Roy Thomson Hall. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Azure Restaurant and Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna. 18000 square feet (1672 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Downtown Toronto hotel include Rogers Centre and CN Tower.

What's nearby

  • Metro Toronto Convention Centre - 2 min walk - 0.2 km
  • Rogers Centre - 5 min walk - 0.5 km
  • CN Tower - 6 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 6 min walk - 0.5 km
  • Scotiabank Arena - 7 min walk - 0.7 km

Getting around

  • Union Station - 5 min walk
  • King St West at University Ave West Side Stop - 5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 10 min drive

Restaurants

  • ‪The Loose Moose Tap & Grill - ‬2 min walk
  • ‪Jack Astor's - ‬2 min walk
  • ‪Beertown Public House - Toronto - ‬3 min walk
  • ‪The Pint Public House - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

InterContinental Toronto Centre, an IHG Hotel

Luxury Toronto hotel in Downtown Toronto with a full-service spa
InterContinental Toronto Centre, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury InterContinental Toronto Centre, an IHG Hotel. Parking is available for a fee.

This 4.5-star Toronto hotel is smoke free.

  • 584 guestrooms or units
  • 25 levels
  • 18000 sq ft of conference space
  • 1672 sq. m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
InterContinental Toronto Centre, an IHG Hotel offers 584 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: CAD 45 to 55 for adults and CAD 16 to 27 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Azure Restaurant and Bar

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18,000 square feet of conference space
  • 20 meeting rooms
  • Business centre

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per stay
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 28.25 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 45 to 55 for adults and CAD 16 to 27 for children
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Toronto Centre
InterContinental Toronto Centre
Toronto Centre InterContinental
Intercontinental Toronto Centre Hotel Toronto
InterContinental Toronto Centre Hotel
Hotel InterContinental Toronto Centre Toronto
Toronto InterContinental Toronto Centre Hotel
Hotel InterContinental Toronto Centre
InterContinental Toronto Centre Toronto
InterContinental Hotel
InterContinental
Intercontinental Toronto

Frequently asked questions

What is the cancellation policy at InterContinental Toronto Centre, an IHG Hotel?

InterContinental Toronto Centre, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Toronto Centre, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Toronto Centre, an IHG Hotel on 14 Dec 2024 start from AU$321.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Toronto Centre, an IHG Hotel?

Yep, InterContinental Toronto Centre, an IHG Hotel has covered valet parking with in/out privileges for CAD 55 per day.

Are there any beaches close to InterContinental Toronto Centre, an IHG Hotel?

The closest beach to InterContinental Toronto Centre, an IHG Hotel is Sugar Beach (1.5 km).

Is there a spa on site at InterContinental Toronto Centre, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Toronto Centre, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does InterContinental Toronto Centre, an IHG Hotel have a pool?

InterContinental Toronto Centre, an IHG Hotel has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes InterContinental Toronto Centre, an IHG Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Toronto Centre, an IHG Hotel.

Is InterContinental Toronto Centre, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Toronto Centre, an IHG Hotel is a hit with families.

Does InterContinental Toronto Centre, an IHG Hotel serve breakfast?

Sure does, buffet breakfast is offered daily.

Is there a free airport shuttle available at InterContinental Toronto Centre, an IHG Hotel?

No, InterContinental Toronto Centre, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Toronto Centre, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Toronto Centre, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

InterContinental Toronto Centre, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1045 out of 1476 reviews" "
Rating 8 - Good. 290 out of 1476 reviews" "
Rating 6 - Okay. 75 out of 1476 reviews" "
Rating 4 - Poor. 38 out of 1476 reviews" "
Rating 2 - Terrible. 28 out of 1476 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jo-Di

Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and great staff… some of the adjacent areas to the property were a little rough but not really an issue for the property owner per se. Building is a bit dated in some regards but the staff more than made up for that. Mini bar prices were INSANE though.
Stayed 2 nights in Aug 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent views, clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a family event. The hotel was comfortable, clean and well located.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

8/10 Good

AHMAD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ability of staff to solve problems
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emergency stay in TO
The hotel is well located in downtown Toronto. It’s clean and very comfort. The carpets look tired but the place is kept very clean. Unfortunately my neighbours decided to enjoy the evening late into the early morning. The noise could be heard through the room walls.
Stayed 1 night in Aug 2024

10/10 Excellent

Semira

Liked: Amenities, property conditions & facilities
Clean, comfortable hotel in the center of Toronto. Great access to all other parts of the country via union. Staff were friendly, food was ok.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ellery, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Highly recommend, close to lots, rooms are updated and lots of amenities.
Stayed 1 night in Aug 2024

4/10 Poor

Raj Haresh

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are very old. They had a smell of a old hotel carpet. The bathrooms were clean and looked renovated so that was a plus. They said they upgraded us to lake view but it was just the view of the railway tracks. Don't fall for that trick and take the City view.
Stayed 1 night in Aug 2024

8/10 Good

Sherri-Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location Modern facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

The rooms and property were fine. I would say the hotel is average, not bad but nothing spectacular either.
Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in downtown Toronto
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to major Venus, most within walking distance. Walking distance from Union Station.
Stayed 1 night in Aug 2024

10/10 Excellent

Kin Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Prime location, Friendly staffs
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Deborah

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toronto
The staff were so helpful and friendly! Loved the location to everything however the sound from the ac units and elevators made it hard to sleep
Stayed 3 nights in Aug 2024

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Frank

Travelled with partner
This hotel is in a great location, but is in need of some updates. Our room on the 7th floor had a nice view of Lake Ontario, but smelled musty. Upon check in they tell you only two (small) bottles of water will be provided for the duration of your 4 day stay. The bathroom is tiny and they staff seem inconvenienced by any queries. The tv is also small by modern hotel standards. No morning coffee for guests in the lobby - only the room pot (and with what water, given their cheap allocation). It was clean and in a good location for our event.
Stayed 3 nights in Aug 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to tourist attractions. Disappointed , I thought rooms either had a view of the water or city. Our view was a wall and the hotel pool. We checked in early enough that there should have been better options in rooms to offer.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Serah

Stayed 3 nights in Jun 2024