Mandapa, a Ritz-Carlton Reserve

5.0 star property
Riverfront resort with 3 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandapa, a Ritz-Carlton Reserve

Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Children's area
Garden

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
The price is AU$2,323
includes taxes & fees
23 Nov - 24 Nov

Explore the area

Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571
  • Neka Art Museum
    20 min walk
  • Bali Bird Walks
    3 min drive
  • Scenic Rice Paddy Walk
    15 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    80 min drive

Room options

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 145 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Villa, 1 Bedroom, Non Smoking, Private Pool

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 430 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 430 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Villa, 2 Bedrooms, River View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 995 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 145 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, River View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 2000 sq m
  • River view
  • Sleeps 9
  • 3 Double Beds

Similar properties

About the area

Ubud

A luxury stay in Ubud awaits you at Mandapa, a Ritz-Carlton Reserve. You'll be 3.4 km (2.1 mi) from Campuhan Ridge Walk and 4.2 km (2.6 mi) from Ubud Palace. Highlights at this family-friendly resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Wellness Facility can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Kubu, serves Mediterranean cuisine and is open for dinner. Ambar Ubud Bar is the resort's own bar. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 5-property class Ubud resort include Ubud Traditional Art Market and Ubud Monkey Forest.

What's nearby

  • Bali Bird Walks - 3 min drive - 2.8 km
  • Campuhan Ridge Walk - 3 min drive - 3.2 km
  • Ubud Traditional Art Market - 4 min drive - 4.0 km
  • Ubud Palace - 4 min drive - 4.0 km
  • Ubud Monkey Forest - 6 min drive - 4.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 80 min drive

Restaurants

  • ‪Uma Cucina - ‬1 min drive
  • ‪The Sayan House - ‬19 min walk
  • ‪Toekad Rafting - ‬8 min walk
  • ‪Nasi Ayam Kedewatan Ibu Mangku - ‬3 min walk
  • ‪Kayana BBQ Ubud - ‬6 min walk

About this property

Mandapa, a Ritz-Carlton Reserve

Riverfront resort with 3 restaurants and full-service spa
Mandapa, a Ritz-Carlton Reserve offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Mandapa, a Ritz-Carlton Reserve. An area shuttle within 4 kilometres and A shopping centre shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 5-star Ubud resort is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Mandapa, a Ritz-Carlton Reserve offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and minibars. This individually decorated and furnished accommodation includes day beds. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Wellness Facility has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 4 kilometres
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 390,000 for adults and IDR 195,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Ambar Ubud Bar
  • Dining Beyond
  • Kubu
  • Sawah Terrace
  • The Library

Family friendly

  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandapa, a Ritz-Carlton Reserve

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1200000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 390000 for adults and from IDR 195000 for children
  • Airport shuttle fee: IDR 1680000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve

Frequently asked questions

What is the cancellation policy at Mandapa, a Ritz-Carlton Reserve?

Mandapa, a Ritz-Carlton Reserve offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandapa, a Ritz-Carlton Reserve?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Mandapa, a Ritz-Carlton Reserve on 23 Nov 2024 start from AU$2,323.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandapa, a Ritz-Carlton Reserve?

Yep, Mandapa, a Ritz-Carlton Reserve has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Mandapa, a Ritz-Carlton Reserve?

The closest beach to Mandapa, a Ritz-Carlton Reserve is Keramas Beach (16.1 km).

Is there a spa on site at Mandapa, a Ritz-Carlton Reserve?

Yep, Wellness Facility is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Mandapa, a Ritz-Carlton Reserve have a pool?

Mandapa, a Ritz-Carlton Reserve has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Mandapa, a Ritz-Carlton Reserve?

Mandapa, a Ritz-Carlton Reserve features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with Frette Italian sheets, Hot tubs and deep soaking tubs.

What makes Mandapa, a Ritz-Carlton Reserve a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Mandapa, a Ritz-Carlton Reserve.

Is Mandapa, a Ritz-Carlton Reserve family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as highchairs and baby baths in the guestrooms, it's no surprise that Mandapa, a Ritz-Carlton Reserve is a hit with families.

Are there hot tubs in the rooms at Mandapa, a Ritz-Carlton Reserve?

Yep, all rooms come with private hot tubs.

Does Mandapa, a Ritz-Carlton Reserve serve breakfast?

Sure does, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mandapa, a Ritz-Carlton Reserve?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandapa, a Ritz-Carlton Reserve?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandapa, a Ritz-Carlton Reserve?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandapa, a Ritz-Carlton Reserve?

No, pets and service animals are not allowed.

Mandapa, a Ritz-Carlton Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 159 out of 175 reviews" "
Rating 8 - Good. 12 out of 175 reviews" "
Rating 6 - Okay. 2 out of 175 reviews" "
Rating 4 - Poor. 0 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jingling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kemal

Stayed 4 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mandapa is an idyllic place. Beautiful and peaceful, a very friendly and very attentive staff. Delicious food in every single property restaurant. Had the best massage I have ever had.... all around incredible. It took my breath away.
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny Ka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
One of the best Ritz Carlton we have stayed around the world.
Stayed 2 nights in Jun 2024

10/10 Excellent

mohab

Stayed 1 night in Apr 2024

10/10 Excellent

mohab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having visited 32 countries in 50 years and so many hotels this is by far the best hotel I have ever been to. Hospitality and staff coordination is outstanding they answer your needs before you even ask.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel experience we’ve ever had. Everything from the beautiful environment to the attentive staff (particularly our amazing personal butler Kewin) to the amazing tours (especially our waterfall tour guide Gus De and our rafting guide whose name we unfortunately can’t remember…it began with M!) to the unique experiences they crafted for us, this was a truly luxury travel experience. Can’t wait to visit again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Saeeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and service. Love the food and personalized service.
Stayed 3 nights in Jan 2024

10/10 Excellent

Imelda

Liked: Staff & service, property conditions & facilities
Awesome & breathtaking views around the property! Wonderful & hospitable staff!
Stayed 8 nights in Jan 2024

10/10 Excellent

Shreya, scarsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a 7 star property and in my opinion a must stay property in Ubud. It's all about the service and how they make you feel. It all starts with a warm welcome with your butler , the manager , and rest of the welcome team. Everything was perfect! Our patih, Louis, made sure of it. We had a wonderful full day excursion, where Gudse took us to many unique places you would never find yourself. After day 1, the team at Sawah Terrace knew my order before i placed it. Warning: you will be spoilt! One of our favorite activities was the Connect to reconnect, Dinar and Pragynaan were so knowledgeable , when we did the BalineseHerbal Healing. The only other properties I find comparable are the Royal Mansour and Udaivillas.
Stayed 2 nights in Dec 2023

10/10 Excellent

ali

Stayed 3 nights in Dec 2023

10/10 Excellent

Archana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mandapa is a beautiful property with the highest level of service. They also pay attention to the small details like providing extra complimentary items for those celebrating a special occasion and providing complimentary amenities above and beyond what I would expect. On top of that, Mandapa organizes a huge range activities for guests. They have a ton of relationships with local vendors so you’ll receive special attention around town as a Mandapa guest. Justine, Dina, and Gus De made our stay extra special. If you’re wondering whether the splurge is worth it, it is!
Stayed 2 nights in May 2023

10/10 Excellent

Bandar

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

riyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place great professional staffs, must try!
The experience was amazing! The best hotel experience I had (I tried 5+ star hotels in Dubai, Europe, America and Australia) with no doubt Mandapa is the 1st in my list. Must try!
Stayed 3 nights in Jan 2023

10/10 Excellent

Kejia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, grounds and welcoming staff. Such a joyful and relaxing stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Zain Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Satish, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very unique and amazing! Once in a lifetime trip. Everything was perfect!
Stayed 3 nights in Nov 2019

10/10 Excellent

Jyun Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019