6/10 Okay
Viktoriya
Travelled with family
1 Jan 2025
Liked: Property conditions & facilities
A family night away for New Year. I read amazing reviews, and we were excited to stay there. I called the hotel to confirm that the restaurant would be open on New Year Eve. The response was yes, it would be open until 10pm. Nowhere on their website was it posted the holiday changes to the services.
Restaurant was closed.
Room was ok, we rented a family suite with "kitchenette ". No plates, glasses, or silverwear. Just microwave, small fridge and coffee machine. Not sure it would qualified as "kitchenette ".
Bathroom sink was plugged.
Floor in the pool area was not very clean. Town pool staff does much better job in keeping their pool clean.
Famous "hot breakfast " was not available as well due to "holidays". Again, that was not posted on the website.
Hotel was quite ful, lots of families so hot breakfast would have beeen appreciated.
Will not have another "holiday night away" there.
Viktoriya
Stayed 1 night in Dec 2024