Embassy Suites by Hilton Niagara Falls Fallsview

3.5 star property
Hotel with 2 hot tubs, a quick walk to Fallsview Casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Niagara Falls Fallsview

View from room
Indoor pool, pool loungers
Point of interest
View from room
Arcade

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
The price is AU$243
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Queen Victoria Park
    3 min walk
  • Fallsview Casino
    5 min walk
  • Niagara Falls Convention Centre
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    51 min drive

Room options

2 Queen Beds Accessible Suite with Sofa Bed and view of Niagara Falls - Floors 10-24

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

3 Queens with view of Niagara Falls & American Falls - Floor 36

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 3 Queen Beds

King Bed with Sofa Bed Studio

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Queens with view of Niagara Falls and American Falls - Floors 11-18

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 3 Queen Beds

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

4 Beds with view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Water view
  • Sleeps 4
  • 1 King Bed

2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

5 Beds with 2 Bathrooms and view of Niagara Falls & American Falls – Floor 39

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 63 sq m
  • Water view
  • Sleeps 12
  • 2 Queen Beds, 2 Double Beds and 2 Double Sofa Beds

2 Queen Beds with Sofa Bed City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

1 King Bed - Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 52 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

Embassy Suites by Hilton Niagara Falls Fallsview places you in the centre of Niagara Falls, within just a 5-minute stroll of Fallsview Casino and within 15 minutes of Skylon Tower. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a restaurant. .The restaurant, TGI Fridays Restaurant, is open for lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Free full breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 3.5-property class Fallsview hotel include Journey Behind The Falls and Clifton Hill.

What's nearby

  • Fallsview Casino - 5 min walk - 0.4 km
  • Journey Behind The Falls - 18 min walk - 1.5 km
  • Clifton Hill - 3 min drive - 1.8 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.5 km
  • Horseshoe Falls - 4 min drive - 2.6 km

Getting around

  • Niagara Falls Station - 12 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 51 min drive

Restaurants

  • ‪The 365 Club - ‬8 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Grand Buffet - ‬7 min walk
  • ‪Shoeless Joe's - ‬5 min walk

About this property

Embassy Suites by Hilton Niagara Falls Fallsview

Hotel with 2 hot tubs, a quick walk to Fallsview Casino
Embassy Suites by Hilton Niagara Falls Fallsview offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Niagara Falls Fallsview. For a fee, parking is available.

This 3.5-star Niagara Falls hotel is smoke free.

  • 613 guestrooms or units
  • 42 levels
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: WiFi (CAD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per night)
  • Limo/town car service
  • Secured, covered parking on site (CAD 70 per night)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Starbucks
  • TGI Fridays Restaurant

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 42 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 9.95 per day (rates may vary)
  • Covered self-parking fee: CAD 70 per night (in/out privileges)
  • Valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 5 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Niagara Falls Fallsview?

Embassy Suites by Hilton Niagara Falls Fallsview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Niagara Falls Fallsview?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Niagara Falls Fallsview on 26 Nov 2024 start from AU$242.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Niagara Falls Fallsview?

Yep, Embassy Suites by Hilton Niagara Falls Fallsview has a secured covered self car park with in/out privileges for CAD 70 per night.

Is there a spa on site at Embassy Suites by Hilton Niagara Falls Fallsview?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 1-minute walk away.

Does Embassy Suites by Hilton Niagara Falls Fallsview have a pool?

Embassy Suites by Hilton Niagara Falls Fallsview has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Embassy Suites by Hilton Niagara Falls Fallsview?

Embassy Suites by Hilton Niagara Falls Fallsview features 2 hot tubs, an indoor pool and 2 bars.

Is Embassy Suites by Hilton Niagara Falls Fallsview family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Niagara Falls Fallsview is a hit with families.

Does Embassy Suites by Hilton Niagara Falls Fallsview serve breakfast?

Sure does, complimentary full brekkie is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Embassy Suites by Hilton Niagara Falls Fallsview?

No, Embassy Suites by Hilton Niagara Falls Fallsview does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Niagara Falls Fallsview?

Yep, you can grab a meal at Embassy Suites by Hilton Niagara Falls Fallsview's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Niagara Falls Fallsview?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Embassy Suites by Hilton Niagara Falls Fallsview?

No, only service animals are allowed.

Embassy Suites by Hilton Niagara Falls Fallsview Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4854 out of 10684 reviews" "
Rating 8 - Good. 2560 out of 10684 reviews" "
Rating 6 - Okay. 1478 out of 10684 reviews" "
Rating 4 - Poor. 899 out of 10684 reviews" "
Rating 2 - Terrible. 893 out of 10684 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

jaqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Wilfred

Liked: Cleanliness, property conditions & facilities
Property is good
Stayed 1 night in Aug 2024

8/10 Good

Nimat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed a 3 night stay. Suite was spacious. Views were enjoyable. Overall, it’s a clean hotel with friendly staff. What we didn’t enjoy was the breakfast buffet experience. It’s a large hotel accomodating breakfast for hundreds daily so understandably the crowd is expected. Elevators took forever and overall, it’s hard to manage eating a meal in peace. Also, the menu was the exact same for all 3 days of our stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Krish

Disliked: Staff & service
Staff rude. Parking problems and many more better to choose other option than this
Stayed 2 nights in Aug 2024

10/10 Excellent

josephine oke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They are all very polite and nice
Stayed 3 nights in Aug 2024

6/10 Okay

Shanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount of money guest pay to stay on this property should be considered when breakfast is being served at the buffet. There not be a scrapping station for guest to scrap their own plates when finished. Also the sanitizer bottles should be checked on to make sure they are porperly refilled. Parking cost is ridiculous. I did pay the $100 a day parking which there were cheaper options but when you have a rental car and other parking is off of the property this gotel basically forces your hand to pay $70 for regular parking on the property and valet is $100. Not a fan of the money grabs especially when I have to scrap my own food plate after I eat.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic time celebrating anniversary we will for sure be back!!! Thanks again see ya in the fall!
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope us enjoy our first day with early check in. This helped out alot
Stayed 2 nights in Aug 2024

6/10 Okay

Deborah

Liked: Staff & service, property conditions & facilities
The elevator situation was horrible. We waited 15 minutes to get an elevator to the 22nd floor.
Stayed 1 night in Aug 2024

2/10 Terrible

Rahul

Disliked: Cleanliness, staff & service, property conditions & facilities
Was a horible experience , room service was horrible, not even answer our call, elevator not working, bad attitude at the front desk. Will never ever stay in this hotel.
Stayed 1 night in Aug 2024

8/10 Good

ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah, Oshawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a beautiful suite with views of both falls. Loved the room view and good. Staff were great!
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hongyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it's a good experience. Good facilities, cleaness, quick check-in/out, nice staff and securities, a good fit for families as two queen bedroom or king-size with double sofa bed, seems to be a standard. If there is something not outstanding, that will be the surrounding grill and bars will be noisy till very late, and the hotel is so popular that elevators will be quite slow in peak hours.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are spacious, as you would expect from an Embassy Suites. This hotel is very crowded and you will wait 15 minutes for an elevator to go anywhere!!! The location is very convenient at the top of the funicular to the falls. We booked a Partial View room and we had a FULL view of the Horseshoe Falls!! They will try and upsell you to get a "full view" room because "they had a cancellation", don't fall for it unless you need the extra bed in the bigger room. The fireworks are ar the Rainbow Bridge We had a separate living room and there was an extra vanity outside the bathroom to accommodate a larger family. No issues with the room. Since we were parking in the onsite lot, they told us to park and then unload the car using the luggage carts in the parking garage. There were no luggage carts!! So it was a 15 minute wait for an elevator back to the lobby to get a cart and another wait to get back to the parking lot. Once we unloaded the car, it was another 15 minute wait for an elevator to our room. The free breakfast is worse than a cafeteria. You wait in line to get in, then wait in line again at each station. The food was not good and I ended up getting cereal after all that waiting. We ended up just going to the IHOP in the tower next door for the rest of our stay. The food and service was great!! The manager's reception includes 2 drinks per room per night. The drinks available were bottom shelf and you had to pay extra to get anything drinkable.
Stayed 3 nights in Aug 2024

8/10 Good

Tarik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best fallview ever
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving, we were asked if we wanted to up grade our room for another $200 on top of the $900 we already were paying for 2 nights. I agreed and off we went. Upon entering the room, everything appeared to be ok. Then I went to shower and found a rather large clump of hair in the shower. This area was clearly not cleaned. The hotel took off $100 after my complaint. I feel we should have not had to pay anything for the upgrade, as it clearly was not an upgraded room. It was a room that was not cleaned, and is inexcusable in that industry. We have stayed at the Embassy Suites many times prior and this is why we chose to return. After this stay I will never return to the Embassy Suites. If you would like to stay at a premium hotel in Niagara there are lots of others to chose from with same or better pricing. I would definitely look elsewhere and stay elsewhere!!!! Jay
Stayed 2 nights in Aug 2024

10/10 Excellent

Pawan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel very close to the fall.
Stayed 1 night in Aug 2024

8/10 Good

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for those special occasions. Breakfast was included and it was worth it Only if Parking was free and free. It would have been a perfect place
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing with all the amanities as free breakfasts and 2 nights of free drinks. Disappointed with hot qater and teels. But the hotel did comp us..
Stayed 3 nights in Aug 2024

8/10 Good

Manhal

Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness
View from room
Stayed 2 nights in Aug 2024

4/10 Poor

Donald

Liked: Cleanliness
Booked a specific view/floor with Expedia and paid more to do so but when I arrived at the hotel they said they didn't guarantee what "the 3rd party" said and we ended up on a much lower floor with a substantially degraded view.
Stayed 3 nights in Aug 2024