2/10 Terrible
Cameron C.
3 Sept 2024
Liked: Cleanliness
Bait and switch
I am a frequent traveler, and when I travel, I use a combination of vacation rentals and hotels. This is the first time I’ve ever experienced something like this. The property was very nice and well taken care of. The hosts were very polite and responsive. All of this said, I chose this property for a number of different reasons . The property that we found had absolutely nothing similar to the pictures. When we arrive, the temperature inside the apartment was close to 90°. The rooms are advertised were completely different than the rooms that were available. Number of the amenities that were suggested were not available or were not as. I took , or we’re not as. I took pictures and created a presentation showing what I saw in the advertisement versus what was there and I spoke with the. Vrbo team. To date nothing has happened. Period something needs to be done to prevent this kind of host from advertising one thing and offering another. I’m very disappointed in what happens. I’m legally disappointed that VRBO has not returned my messages.
Cameron C.
Stayed 4 nights in Aug 2024