See all properties
Save

Embassy Suites Boston Logan Airport

3.5 star property
Hotel with free breakfast, near New England Aquarium
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites Boston Logan Airport

Bar (on property)
Room, 1 King Bed, Non Smoking
50-inch LCD TV with cable channels, Smart TV, MP3 dock
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Pet-friendly
The price is AU$244
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
207 Porter St, Boston, MA, 02128
  • Long Wharf
    ‪6 min drive‬
  • Quincy Market
    ‪7 min drive‬
  • Faneuil Hall Marketplace
    ‪7 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

50-inch LCD TV with cable channels, Smart TV, MP3 dock

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

50-inch LCD TV with cable channels, Smart TV, MP3 dock

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Sofa)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Sofa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Boston Logan Airport

Pool
Free airport shuttle
Pet-friendly
Restaurant
4.4 out of 5, Excellent, (3163)
The price is AU$357
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hilton Boston Logan Airport

About the area

Boston

At Embassy Suites Boston Logan Airport you'll be 2.7 km (1.7 mi) from New England Aquarium and 2.7 km (1.7 mi) from Faneuil Hall Marketplace. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Porter Bar and Grill, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub. 5005 square feet (465 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also valet parking, along with the convenience of a free airport shuttle. .You'll be 4.1 km (2.5 mi) from Boston Convention and Exhibition Center and 4.1 km (2.6 mi) from Boston Common with a stay at this 3.5-property class East Boston hotel.

What's nearby

  • Boston Harbor - 6 min drive
  • New England Aquarium - 7 min drive
  • Faneuil Hall Marketplace - 7 min drive
  • TD Garden - 7 min drive
  • Boston Common - 8 min drive

Getting around

  • Chelsea Station - 7 min drive
  • Airport Station - 9 min walk
  • Logan International Airport (BOS) - 5 min drive

Restaurants

  • ‪Kelley Square Pub - ‬12 min walk
  • ‪Connolly's Pub - ‬16 min walk
  • ‪Eddie C's Bar - ‬10 min walk
  • ‪Santarpio's Pizza - ‬5 min walk
  • ‪La Hacienda - ‬12 min walk

About this property

Embassy Suites Boston Logan Airport

Hotel with free breakfast, near New England Aquarium
Embassy Suites Boston Logan Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee.

A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Boston Logan Airport. A roundtrip airport shuttle (available 24 hours), A train station pick-up shuttle and A train station drop-off shuttle are free. For a fee, parking is available.

This 3.5-star Boston hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 10 levels
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites Boston Logan Airport offers 282 air-conditioned accommodations with MP3 docking stations and a safe. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Boston hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Limo/town car service
  • Secured, covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Espresso Bar
  • Porter Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Administrative fee: USD 4.99 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015410351
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015410351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Logan Airport Embassy Suites
Embassy Suites Boston Logan Airport
Embassy Suites Hotel Boston Logan Airport
Embassy Suites Boston Logan Airport Hotel
Embassy Suites Boston Logan Airport Hotel Boston
Embassy Suites Logan Airport Hotel
Embassy Suites Logan Airport
Embassy Suites Boston Logan
Embassy Suites Boston Logan Airport Hotel
Embassy Suites Boston Logan Airport Boston
Embassy Suites Boston Logan Airport Hotel Boston

Frequently asked questions

What is the cancellation policy at Embassy Suites Boston Logan Airport?

Embassy Suites Boston Logan Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Boston Logan Airport?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Boston Logan Airport on 9 Feb 2025 start from AU$236.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Boston Logan Airport?

Yep, Embassy Suites Boston Logan Airport has secured covered valet parking with in/out privileges for USD 60 per day.

Are there any beaches close to Embassy Suites Boston Logan Airport?

The closest beach to Embassy Suites Boston Logan Airport is Revere Beach (5.1 km).

Does Embassy Suites Boston Logan Airport have a pool?

Embassy Suites Boston Logan Airport has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Is Embassy Suites Boston Logan Airport family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Boston Logan Airport is a hit with families.

Does Embassy Suites Boston Logan Airport serve breakfast?

Yeah, our guests adore the free buffet breakfast here! Served on weekdays from 6:00 AM to 9:30 AM and weekends between 6:30 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites Boston Logan Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Embassy Suites Boston Logan Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Boston Logan Airport?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites Boston Logan Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1195 out of 1980 reviews" "
Rating 8 - Good. 420 out of 1980 reviews" "
Rating 6 - Okay. 188 out of 1980 reviews" "
Rating 4 - Poor. 103 out of 1980 reviews" "
Rating 2 - Terrible. 74 out of 1980 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re flying!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We traveled to Boston to attend a light display at the Franklin zoo, which was absolutely amazing. The hotel was clean, staff friendly. And the breakfast buffet was outstanding. I highly recommend the made to order omelets. My only complaint would be. I did not realize how close the hotel is to the airport. However, if you need a hotel close to the airport, this is your hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations. From the staff, to the cleanliness of the room, to the free continental breakfast. I enjoyed my stay and would definitely recommend it.
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time. We would recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and valet staff were good. Our room was huge. We had a separate living room. It was really nice. There was a dirty towel hanging on the bathroom door when we got there. The lobby was huge, and hot breakfast was included, which was nice, but they were behind on bussing tables so there were a lot of dirty tables and only a few clean ones to sit at. They also ran out of silverware. Maybe they need more staff to keep up with the breakfast crowd. We had delicious made to order omelets. This was so close to the airport, you could walk there, and the train station was right there too. There was a really nice big park right next to the hotel with sports fields and walking paths. It was surprisingly completely quiet for being so close to the airport. It was a little expensive and valet parking is required and costs extra.
Stayed 1 night in Oct 2024

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It took 35 minutes and 4 calls for the courtesy coach to arrive.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
This is my "go to" hotel when I need one night near the airport. So far, it has not disappointed.
Stayed 1 night in Oct 2024

6/10 Okay

Jolene

Business traveller
Liked: Cleanliness, room comfort
Someone tried to enter my room at 7am. Good thing I had the extra inside lock on the door. Then someone called and hung up the phone around 10:20am. Definitely not very relaxing with all of the sleep disturbances. Also, the shower spout kept breaking.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

8/10 Good

David

It was fine but in a questionable place
Stayed 1 night in Oct 2024

10/10 Excellent

Agron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for car hire. Perhaps a little bit worn, but not overly so, rooms /layout perfect, as was free breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

ANGELA

Travelled with family
Disliked: Room comfort
We paid almost $900 for two nights stay I was highly disappointed the price didn’t reflect the service or quality We had a faucet in the shower that was crooked Both chairs were broken upon arrival The signed was the absolute worst ever experienced The phone was broken for the first day One pillow for the sofa bed was provided The pool was disgusting the chlorine smell was so bad-again it didn’t scream $450 per night The evening reception used to include alcohol-nope I was also charged for a Shirley temple-no refill It was cantaloupe cheese chips hummus carrots and celery ranch dressing It was incredibly sub par for an evening reception and such an expensive hotel The breakfast was ok The waffle makers were so so old we burnt our waffle so I had to clean the maker to use it Incredibly underwhelming
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Under the flight path
I realize that ifyou have a shuttle access to Logan Airport every 15 minutes, the hotel is probably near the airport. But while trying to sleep for the few short hours we had before flying back to the West Coast and hearing a plane take off every 10 minutes or so? It was distracting when we were watching TV. But when we tried to sleep, it was a deal-breaker. Especially for what we were paying.
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in Oct 2024

2/10 Terrible

Anita

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
The main negative is that the shuttle service from the terminal is very poor. Not frequent at all. Calls to reception didn’t seem to make a difference. There’s traffic at the airport but the shuttles largely avoid. Plus is the breakfast, size or room and cost versus the Hilton (walk or shuttle), Hyatt (also poor shuttle experience but slightly up market and fab views). On the plus side if renting a car, the center for all is a short walk away (as is Dinkin Donuts).
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Kyla, Lockportnnew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. Will never book with this hotel again.
Stayed 1 night in Oct 2024

2/10 Terrible

Gene

Disliked: Staff & service
I live in Augusta, Ga. And was seriously impacted by the hurricane. Without power for 12 days and still have no internet to cancel my trip. Expedia and Embassy suites refused to refund my payment.
Stayed 1 night in Oct 2024