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Fairmont Copley Plaza, Boston

4.5 star property
Luxury Boston hotel in Back Bay with a health club

Photo gallery for Fairmont Copley Plaza, Boston

Lobby
City view
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Air conditioning
The current price is AU$536
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
138 Saint James Ave, Boston, MA, 02116
  • Copley Square
    ‪1 min walk‬
  • Copley Place
    ‪3 min walk‬
  • Boston Marathon Finish Line
    ‪3 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪20 min drive‬

Room options

View all photos for Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Signature Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

Premium bedding, pillow-top beds, in-room safe, individually decorated

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Room, 1 King Bed (Best view of Church & Public Library)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (City or Interior view )

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (City or Interior view )

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Best view Copley Square)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King, Best view Copley Square)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds (City or Interior view )

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds (City or Interior view )

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 149 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont, Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold, Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Grab Bars)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Lenox Hotel Boston

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1009)
The price is AU$394
for 1 room
includes taxes & fees
10 Mar - 11 Mar
The Lenox Hotel Boston

About the area

Boston

A luxury stay in the heart of Boston awaits you at Fairmont Copley Plaza, Boston. Within steps you'll find Copley Square and Copley Place within a short 5-minute stroll. Highlights at this eco-friendly hotel include a restaurant, a gym and a bar/lounge. .The restaurant, OAK Long Bar + Kitchen, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 25000 square feet (2323 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Back Bay hotel include Newbury Street and The Shops at Prudential Center.

What's nearby

  • Copley Square - 1 min walk
  • Newbury Street - 3 min walk
  • Boston Common - 13 min walk
  • Northeastern University - 16 min walk
  • Fenway Park - 4 min drive

Getting around

  • Copley Station - 2 min walk
  • Back Bay Station - 3 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Bar 10 - ‬2 min walk
  • ‪Saltie Girl Seafood Pizza - ‬3 min walk
  • ‪Sweetgreen - ‬3 min walk
  • ‪L.A. Burdick Handmade Chocolates - ‬3 min walk

About this property

Fairmont Copley Plaza, Boston

Luxury Boston hotel in Back Bay with a health club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 14 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A health club, a rooftop terrace, and multilingual staff are also featured at the luxury Fairmont Copley Plaza, Boston. For a fee, parking is available.

This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1912
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 72 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 7 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0014990350. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Frequently asked questions

What is the cancellation policy at Fairmont Copley Plaza, Boston?

Fairmont Copley Plaza, Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Copley Plaza, Boston?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Fairmont Copley Plaza, Boston on 27 Feb 2025 start from AU$481.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Copley Plaza, Boston?

Yep, Fairmont Copley Plaza, Boston has covered valet parking for USD 72 per night.

Are there any beaches close to Fairmont Copley Plaza, Boston?

The closest beach to Fairmont Copley Plaza, Boston is Revere Beach (9.4 km).

What makes Fairmont Copley Plaza, Boston a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Copley Plaza, Boston.

Is Fairmont Copley Plaza, Boston family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Fairmont Copley Plaza, Boston is a hit with families.

Does Fairmont Copley Plaza, Boston serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Copley Plaza, Boston?

No, Fairmont Copley Plaza, Boston does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Copley Plaza, Boston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Copley Plaza, Boston?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Copley Plaza, Boston?

Furry friends are welcome at Fairmont Copley Plaza, Boston, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Fairmont Copley Plaza, Boston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1009 reviews
Rating 8 - Good. 198 out of 1009 reviews
Rating 6 - Okay. 92 out of 1009 reviews
Rating 4 - Poor. 54 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Staff & service
The urban experience fee of USD 35 per day for wi fi and telephone and a bottle of water is outrageous. Include it the tariff and be done with it.
Stayed 4 nights in Nov 2024

8/10 Good

Dahyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing property. Very clean and nice amenities. Will be my go to when coming to Boston
Stayed 4 nights in Nov 2024

4/10 Poor

Audra, Choctaw

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Nov 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, room comfort
For the price it was not worth it.
Stayed 3 nights in Nov 2024

8/10 Good

Yuna

Stayed 3 nights in Nov 2024

6/10 Okay

Maggie

Stayed 1 night in Nov 2024

8/10 Good

Dulce

Travelled with partner
Only issue we had was with loudness next to us but security handled it well and quickly. The rooms are not sound proof so at 2 am there was a lot of commotion in the hallway that woke us. Otherwise our experience was amazing
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and so friendly and attentive
Stayed 1 night in Nov 2024

10/10 Excellent

Nimmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mitchell

Business traveller
Liked: Cleanliness, room comfort
Pretty good
Convenient to back bay station Check-in - i wish i had been told that i had a $25 breakfast credit before checkout The $35 “facilities” fee should be renamed so it doesnt feel like a shakedown
Stayed 1 night in Nov 2024

4/10 Poor

Rachel N

Disliked: Cleanliness, staff & service
Property was a prime location but hotel was extremely outdated, and staff was not attentive at all. Asked for flickering light bulb to be changed 3 times never happened, our room was freezing and we told the engineering staff that 3 times and no one did anything. Not a good experience and will never be staying at this brand of hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

Carrie Cullen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel!
Beautiful hotel, wonderful staff, and excellent customer service. Thank you for making our trip special!
Stayed 4 nights in Oct 2024

6/10 Okay

Finn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Cajetan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL well kept property!! Friendly staff. Great location for train and shopping!! All hotel service was excellent.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a word of caution- we were on 2nd floor and room was next to an outside HVAC which occasionally would rev up and vibrate our room. We didn’t notice this until after 8pm. Staff were very accommodating and we were able to switch our room the next day to a higher floor. So if hums bother you, opt for the higher floors.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuhui

Travelled with family
Liked: Amenities, property conditions & facilities
Dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and friendly. I appreciate the customer service. The room we had was small for the price and the rose scented bathroom soaps are all terrible. Otherwise, good experience.
Stayed 1 night in Oct 2024