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Crystalbrook Bailey

5.0 star property
Luxury Cairns hotel in Cairns Central Business District with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
Poolside bar
In-room safe, desk, blackout curtains, soundproofing
City view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
163 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    2 min walk
  • Cairns Night Markets
    2 min walk
  • Cairns Aquarium
    3 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Room options

View all photos for Urban King

View from room

Urban King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Two Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout curtains, soundproofing

Urban Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout curtains, soundproofing

Family Urban

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
2 bathrooms
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Master

Urban Master

Urban Master

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior
Crystalbrook Flynn
Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (682)
The price is AU$239
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crystalbrook Flynn

About the area

Cairns

A luxury stay in Cairns awaits you at Crystalbrook Bailey. Within steps you'll find Cairns Esplanade and Cairns Central Shopping Centre within a 10-minute stroll. Highlights at this eco-friendly hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .The steakhouse, CC's Bar & Grill, is open for breakfast and dinner. Arte is the hotel's own wine bar, serving drinks along with dinner. Added amenities include free Wi-Fi in public areas, a 24-hour gym and free use of bicycles. There's also the convenience of self parking. .Near this 5-property class Cairns Central Business District hotel, you'll find Cairns Marlin Marina.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Central Shopping Centre - 7 min walk - 0.6 km
  • Esplanade Lagoon - 7 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km
  • Reef Fleet Terminal - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Luxury Cairns hotel in Cairns Central Business District with 3 restaurants
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

What is the cancellation policy at Crystalbrook Bailey?

Crystalbrook Bailey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Bailey?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 10 Dec 2024 start from AU$184.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Bailey?

Yep, Crystalbrook Bailey has a self car park for AUD 12 per day. Onsite parking is limited.

Are there any beaches close to Crystalbrook Bailey?

The closest beach to Crystalbrook Bailey is Yorkeys Knob Beach (11.9 km).

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey has an outdoor pool. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Crystalbrook Bailey?

Crystalbrook Bailey features an outdoor pool, 3 restaurants and 3 bars.

What makes Crystalbrook Bailey a romantic place to stay?

Poolside dining and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Crystalbrook Bailey.

Does Crystalbrook Bailey serve breakfast?

Yeah, brekkie is served daily.

Is there a free airport shuttle available at Crystalbrook Bailey?

No, Crystalbrook Bailey does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Bailey?

Yep, you can grab a meal at Crystalbrook Bailey's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Crystalbrook Bailey?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crystalbrook Bailey?

No, only service animals are allowed.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 614 reviews" "
Rating 8 - Good. 133 out of 614 reviews" "
Rating 6 - Okay. 35 out of 614 reviews" "
Rating 4 - Poor. 20 out of 614 reviews" "
Rating 2 - Terrible. 6 out of 614 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the hotel was let down by its breakfasts, poor selection of fruit which was roughly cut into large chunks with the skin still on - not easy to eat!! I do not eat a cooked breakfast and there was a very poor selection of anything else. My husband, who had a cooked breakfast also complained there was a very limited selection available - no egg chef to cook omeletes or fried eggs which was poor for this class hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water temperature was luke warm for the first 2 nights we stayed. I had surgery and was unwell so did not want anyone in my room. I did mention this on check out. I wasnt very happy having cold showers, especially after surgery
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Joemol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and our demands for an early check-in and luggage storage until our flight time after check out was accommodated gracefully. Lively staff at the front as well as the cleaning staff who always greeted with a warm smile.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable place, easy walk to esplanade.
Stayed 1 night in Sep 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! I room service food was really bad, inedible salmon
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was terrible. So many other great cafes near here.
Stayed 1 night in Aug 2024

8/10 Good

Troy

Stayed 2 nights in Aug 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
clean and well located
Stayed 1 night in Aug 2024

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atmosphere, highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Everything was upgraded and luxurious in the room. Comfortable bedding. Upgraded bathroom and good space in closet. Close to the esplanade and lots of restaurants and cafes.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vivienne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, very clean. There wasnt anything to complain about. Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Karin

Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Staff at reception, super helpful. Great room, although smaller than the other Crystalbrook rooms. Want for nothing though and lovely touches throughout
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful property. Highly professional staff. Fantastic location
Stayed 2 nights in Aug 2024

4/10 Poor

Jo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well situated, close to everything in the tourist area.
Stayed 2 nights in Jul 2024