Pacific Hotel Cairns

4.5 star property
Luxury Cairns hotel in Cairns Central Business District with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Hotel Cairns

Reception
Outdoor pool, pool umbrellas, pool loungers
Superior King Balcony Suite | Balcony view
Superior King Balcony Suite
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Reef Hotel Casino
    1 min walk
  • Reef Fleet Terminal
    2 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

Deluxe King Balcony Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Luxury Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior King Balcony Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 51 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior King Balcony Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Cairns

A luxury stay in the heart of Cairns awaits you at Pacific Hotel Cairns. Within just a 10-minute stroll, you'll find Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bushfire Flame Grill, serves Brazilian cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Cairns Central Business District hotel include Cairns Marlin Marina and Cairns Convention Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Night Markets - 5 min walk - 0.5 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km
  • Cairns Convention Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 9 min walk - 0.8 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬4 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bang & Grind the Esplanade - ‬4 min walk
  • ‪Corea Corea - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury Cairns hotel in Cairns Central Business District with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Self-parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Hotel Cairns?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on 14 Dec 2024 start from AU$229.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Hotel Cairns?

Yep, Pacific Hotel Cairns has a self car park for AUD 20.00 per day. Onsite parking is limited.

Are there any beaches close to Pacific Hotel Cairns?

The closest beach to Pacific Hotel Cairns is Yorkeys Knob Beach (12.3 km).

Does Pacific Hotel Cairns have a pool?

Pacific Hotel Cairns has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Pacific Hotel Cairns serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Pacific Hotel Cairns?

No, Pacific Hotel Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Hotel Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Hotel Cairns?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pacific Hotel Cairns?

No, only service animals are allowed.

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 1002 reviews" "
Rating 8 - Good. 369 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronalda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All seemed easy from beginning to end of stay
Stayed 7 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location opposite Fogarty park.
Stayed 2 nights in Oct 2024

4/10 Poor

Jamie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not a good place to stay, the room I was given had a bad musty mouldy smell, the reception staff didn’t think that was much of a problem however managed to change rooms and this room smelt like bleach, the toilet seat was half broken and shower attachment was very loose on the wall. One door key didn’t even work and the other only worked half the time and sounds like other people had similar problems with the noise of guests banging their door. This is at the best maybe a three star hotel but asking 4star price. I would suggest staying anywhere else but this hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

craig

Travelled with partner
The price of the room for what we got was too high. Tried to pay cash for breakfast but had to go to my room to get a card as it is cashless. Decided to eat elsewhere after this experience
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2024

10/10 Excellent

YUPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi is too slow, overall is good.
Stayed 3 nights in Sep 2024

4/10 Poor

Mick

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable clean accommodation for a reasonable price and close to the waterfront dining precinct and the city shopping. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Booked a day trip to Green Island, the marina was just across the road, easy walk to casino and esplanade. Walked to Cairns Central, took around 10 mins. The room was spacious and bed was comfortable. I would recommend to family and friends without hesitation.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 7 nights in Sep 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well presented and clean staff were friendly
Stayed 4 nights in Sep 2024

8/10 Good

Terry

Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable stay. Pool area was great. Julia on reception was very helpful and just a delight.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Clean and modern room, helpful front of house staff. Great location. Thanks.
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks very nicely recently refurbished. Great central location. Awesome buffet breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best
Stayed 5 nights in Aug 2024

8/10 Good

Sonya Lois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the position - near to all attractions, facilities and transport 👍The bed was very comfortable, the room & balcony were large.
Stayed 14 nights in Jul 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Staff
The hotel is in a great location surrounded by many restaurants and walking distance to the waterfront and supermarket. We had the king executive room which was spacious with a huge bathroom and double sinks. Bed was comfortable but storage space was barely enough for one person. The wardrobe was tiny with no shelves but with a huge open space next to it which should have been used to extend the wardrobe. The lounge needs replacing as it was hard and uncomfortable at one end. Pool area had very comfortable furniture with a good mix of sunny and shady spots. Staff were fantastic, very helpful and parking for two nights was very cheap. Apart from the few negatives we enjoyed our stay immensely.
Stayed 9 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff, check in was fast, room was clean and very comfortable. Location is great, close to the harbour, esplanade and the city centre. Hotel was busy and at times noisy with large groups but that’s expected with a big hotel. Pool area was nice with nice furniture. Would stay again and will recommend.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
Stayed 1 night in Aug 2024

4/10 Poor

Vanya

Terrible view of car park. Noisy air conditioning. Neighbors kept me awake all Saturday night and early hours. Staff only interjected after many hours of outrageous noise and bass music.
Stayed 2 nights in Aug 2024

2/10 Terrible

Belynda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception experience was terrible. Parking availability was terrible. Had to drive around for 20 mins trying to find a park & that park was 15 mins walk from the hotel!!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Olea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at the Pacific Hotel Cairns. We loved staying there because of its central location, spacious rooms with balconies and lovely views from rooms at the top foors of the hotel. .
Stayed 10 nights in Aug 2024