Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive (Puerto Morelos, MEX): Reviews & Deals from AU$659

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Adults-only beachfront property with 2 outdoor pools

Where to?

Dates

April 2025

May 2025

2 outdoor pools, pool umbrellas, pool loungers

Xcelerate Junior Suite Swim Out Ocean Front King

On the beach, white sand, sun-loungers, beach umbrellas

Xhale Club Junior Suite Swim Out Ocean Front King

Overview
Rooms
Location
Policies

Very good

Guests liked:

Friendly staff

Popular amenities

Pet-friendly
Bar
Hot tub

includes taxes & fees

30 Apr - 1 May

Explore the area

Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO, 77580

Petempich Bay
‪1 min walk‬
Puerto Morelos Town Square
‪18 min drive‬
Ojo de Agua Beach
‪19 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View King

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Sea view
50 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Ocean Front King

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Ocean view
50 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Ocean View Double

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Sea view
50 sq m
Sleeps 3
2 Double Beds

Xhale Club Junior Suite Ocean View King

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Sea view
50 sq m
Sleeps 2
1 King Bed

Allure Junior Suite Partial Ocean King

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Private bathroom

Bathrobes

Rainfall showerhead

Hairdryer

Partial ocean view
50 sq m
Sleeps 2
1 King Bed

Xcelerate Junior Suite Ocean View Double

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Sea view
50 sq m
Sleeps 2
2 Double Beds

Allure Junior Suite Ocean View Double

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Ocean view
50 sq m
Sleeps 3
2 Double Beds

Xcelerate Junior Suite Swimout Tropical View King

Highlights

Patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

50 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Swim Out Ocean Front Double

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Ocean view
50 sq m
Sleeps 3
2 Double Beds

Xcelerate Junior Suite Tropical View Double

Highlights

Patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

50 sq m
Sleeps 3
2 Double Beds

Xhale Club Junior Suite Swim Out Ocean Front King

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Ocean view
50 sq m
Sleeps 2
1 King Bed

Xcelerate Junior Suite Tropical View King

Highlights

Patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

50 sq m
Sleeps 2
1 King Bed

Allure Junior Suite Ocean View King

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Ocean view
50 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Swimout Tropical View Double

Highlights

Furnished patio

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

50 sq m
Sleeps 3
1 Double Bed

Xcelerate Junior Suite Ocean Front Double

Highlights

Balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Sea view
50 sq m
Sleeps 3
2 Double Beds

Xcelerate Junior Suite Ocean Front King

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Ocean view
50 sq m
Sleeps 2
1 King Bed

Xcelerate Junior Suite Swimout Tropical View Double

Highlights

Patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

50 sq m
Sleeps 3
2 Double Beds

Xhale Club Master Suite Swim Out Ocean Front King

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Hairdryer

Sea view
100 sq m
Sleeps 2
1 King Bed

Xhale Club Master Suite Ocean Front King

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Ocean view
100 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Swimout Tropical View King

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

50 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Ocean Front Whirlpool Double

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Sea view
50 sq m
Sleeps 3
2 Double Beds

Xhale Club Junior Suite Ocean Front Whirlpool King

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Sea view
50 sq m
Sleeps 2
1 King Bed

Xcelerate Junior Suite Swim Out Ocean Front Double

Highlights

Patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Ocean view
50 sq m
Sleeps 3
2 Double Beds

Xcelerate Junior Suite Swim Out Ocean Front King

Highlights

Patio

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Private bathroom

Bathrobes

Rainfall showerhead

Sea view
50 sq m
Sleeps 2
1 King Bed

Xhale Club Junior Suite Ocean Front Double

Highlights

Furnished balcony

Air conditioning

Club Lounge

Flat-screen TV

Pillow menu

Separate bedroom

Blackout curtains

Private bathroom

Ocean view
50 sq m
Sleeps 3
2 Double Beds

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive. Within a short 5-minute stroll, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Breathless Spa by Pevonia can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Spoon (Casual), serves international cuisine. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 8933 square feet (830 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Other amenities include a winery, free Wi-Fi in public areas and a 24-hour gym. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Puerto Morelos property include El Tinto Golf Course and Puerto Morelos Town Square.

What's nearby

Petempich Bay - 1 min walk - 0.0 km
Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
Puerto Morelos Beach - 12 min drive - 10.2 km
Puerto Morelos Town Square - 18 min drive - 12.4 km
Ojo de Agua Beach - 19 min drive - 13.0 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

‪Market Cafe - ‬16 min drive
‪Sensai - ‬17 min drive
‪Preferred Club Lounge - ‬16 min drive
‪Casa del Mar - ‬17 min drive
‪Preferred Club Bar - ‬1 min walk

About this property

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers an attached winery, outdoor tennis courts and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

362 guestrooms or units

4 levels

7 buildings

9 dining venues

3 bars by the pool

5 bars or lounges

8933 sq ft of conference space

830 sq. m of conference space

Built in 2016

Winery on site

Nightclub

Deli

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Library

Garden

BBQ grill(s)

Gift shop

Beauty salon

Fireplace in lobby

On-site shopping

Lift

Smoking in designated areas

Water dispenser

Bar on the beach

Coffee shop

Swim-up bar

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers 362 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Free uncovered valet parking on site

Food and drink

3 poolside bars
5 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Coquette (Formal)
Picante (Formal)
Silk City (Formal)
Spoon (Casual)
Spumante (Formal)

Things to do

18-hole adjacent golf course
2 hot tubs
2 outdoor pools
24-hour gym
Beach volleyball
Beach yoga
Billiards/pool table
Fitness classes
Full-service spa
Kayaking
Library
Nightclub
Outdoor tennis court
Sauna
Shopping
Snorkelling
Winery

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (8,933 square foot of space)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Breathless Riviera Cancun Resort All Inclusive Puerto Morelos

Breathless Riviera Cancun Resort All Inclusive

Breathless Riviera Cancun All Inclusive Puerto Morelos

Breathless Riviera Cancun Resort Adults Puerto Morelos

Breathless Riviera Cancun Adults Puerto Morelos

Breathless Riviera Cancun Resort Spa All Inc. Adults Only

Breathless Riviera Cancun Resort Adults

Hotel Breathless Riviera Cancun Resort & Spa, Adults Only

Breathless Riviera Cancun Adults

Breathless Riviera Cancun Resort Spa All Inclusive

Breathless Riviera Cancun Inc

Frequently asked questions

What is the cancellation policy at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

As of 11 Apr 2025, prices found for a 1-night stay for 2 adults at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive on 30 Apr 2025 start from AU$658.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is a short 1-minute walk from Petempich Bay. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Spa by Pevonia is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive features 3 poolside bars, 2 outdoor pools and 2 hot tubs.

What makes Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive.

Is Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive family-friendly?

No, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Dogs are welcome at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

There is a golf course next to Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive.

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Reviews

8.2

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Corlethia Renee

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

8/10 Good

William

Travelled with partner

11 Jan 2025

Liked: Staff & service, amenities

Beautiful ocean view though the water right at the beach is kind of dirty looking—not really what I expected for Cancún area. Very nice room, but the Excelerate rooms are apparently near the loud daytime DJs. Exhale rooms seemed to be a more chill vibe.

Stayed 3 nights in Dec 2024

8/10 Good

Jose Juan Garrido

Travelled with partner, Travelled with group

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved Fernando and Cesar for the best service at the beach bar! Very friendly staff throughout the entire resort. Easy checkin and checkout process

Stayed 4 nights in Jan 2025

10/10 Excellent

Andy

10 Jan 2025

Stayed 3 nights in Nov 2024

6/10 Okay

Hass, London

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

i found the property to be too loaud in the daytime. i was under the impression that we would be in the quieter area, when asked if we could be moved it was not possible as sold out. food was ok but not great at some restaurants. staff was nice.

Stayed 7 nights in Dec 2024

10/10 Excellent

deidre

9 Jan 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Sara

Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the swim out pool and the room. Beach was ok, not great. Service was awesome. Shoutout to Sommelier Ramirez and Freda. Had dinner in Wine Room with them and it was great!

Stayed 6 nights in Dec 2024

6/10 Okay

Xuyuan

Travelled with partner

9 Jan 2025

The location of the hotel is quite far from anywhere else, especially the tourist attractions.

Stayed 16 nights in Dec 2024

10/10 Excellent

magdoleen

8 Jan 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Dec 2024

2/10 Terrible

Yovanna Esmeralda

Travelled with group

7 Jan 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

I don’t even know where to begin. From the moment we checked in at the Xcale Club until the very last moment, our experience was HORRIBLE! When we arrived, they refused to take us to our room. They just handed us the keys and said, “Here are your keys, your room is 5220.” I had to ask them to take us to our room. The luggage arrived much later. Then, the check-in process was terrible, as they asked us personal questions and questioned us to the point where we felt discriminated against. The customer service was HORRIBLE. All the restaurants treated us terribly. César, the waiter at the Xcale Club restaurant during breakfast, was especially rude. The lack of customer service in this hotel is insane!!!

Stayed 4 nights in Dec 2024

8/10 Good

Candyce Paulette

Travelled with partner

7 Jan 2025

Liked: Cleanliness, staff & service

The staff made my stay excellent even though the room definitely was NOT “ocean view” at all. Buffet was closed every evening for dinner. Hotel store is insanely expensive. $38 for sunscreen. Again, staff were what made a difference and made my stay awesome.

Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley Amarachukwu

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love this place so much will come again

Stayed 5 nights in Jan 2025

6/10 Okay

Shanjini

6 Jan 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Jan 2025

2/10 Terrible

Jullisa

6 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I am extremely disappointed with my recent stay at Breathless Resort. This was my first experience at one of your properties, and unfortunately, it will be my last due to the numerous issues I encountered. To start, I had requested a birthday design for my room upon arrival, but this was not provided until the very last day, which completely defeated the purpose of the celebration. Additionally, the water from both the shower and sink smelled like sewer water, and the entire room had a foul odor that forced us to leave the patio door open just to make it bearable. Despite reporting these issues via phone and the app, no one from maintenance ever came to address them. The sheets in our room were dirty, and even after requesting housekeeping through the app for Saturday, no one showed up to clean the room. On top of that, the cabinets were damaged, and the countertops were broken and damaged in multiple spots, which was unacceptable for the price I paid for this resort. The lack of service extended to dining as well. We ordered breakfast at 10:45 a.m., yet it was not delivered until 1:40 p.m. Waiting nearly three hours for a meal is completely unacceptable and added to my overall frustration with the stay. Given all of these issues—none of which were adequately addressed despite my efforts to voice concerns during my stay—I feel that the experience was not worth it

Stayed 4 nights in Jan 2025

4/10 Poor

Diamond

6 Jan 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Dec 2024

8/10 Good

Stacie

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach is disappointing!!!

Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole A

Travelled with group

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was very clean, housekeeping was amazing! Staff were super friendly. I didn’t realize we booked on the “noisy” side overlooking the party pool. Music started early (loud) didn’t bother us but might bother others so good to know. “Nightclub” on the resort was fun. Pool parties were awesome. Food wasn’t amazing but I never expect that at an all inclusive.

Stayed 7 nights in Dec 2024

8/10 Good

Frank William Warner

Travelled with family

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort and great staff. The food was mediocre. The Steak House was a real disappointment. The steak was well seasoned and prepared but the meat was average quality at best.

Stayed 5 nights in Dec 2024

6/10 Okay

Yasmine

Travelled with family

4 Jan 2025

Liked: Cleanliness, staff & service, amenities

Great

Stayed 3 nights in Dec 2024

10/10 Excellent

Teri

Travelled with partner

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We liked the decor, service, and cleanliness of the property. The beach was nice however the water was full of seaweed so not swimmable. We were very disappointed about this because our reason for travelling to the caribbean was to to swim in the ocean near the resort. The resort was too remote which made travel to nearby towns and attractions very expensive. We will not return to Breathless Riviera for these reasons.

Stayed 9 nights in Dec 2024

2/10 Terrible

Amanda

3 Jan 2025

Stayed 5 nights in Dec 2024

8/10 Good

Alina

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

8/10 Good

Adhrika

Travelled with partner

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall Impression: The stay was enjoyable, but I’m unsure if it was worth the cost, as I’ve experienced better resorts at a similar price point. Highlights: Entertainment: Incredible shows and activities, including karaoke nights, mariachi bands, dancers, and more. Service: Quick and efficient room service, attentive housekeeping, and friendly servers. Amenities: A wide range of options for a staycation, including classes, a gym, tennis courts, a café, a spa, and spacious rooms—our junior suite was more than enough for two people. Dining: The Italian and Asian restaurants were excellent! (Note: The hibachi experience requires reservations.) Areas for Improvement: Room Issues: The room had a persistent moldy smell, requiring constant use of a fan and incense to manage it. Food Quality: Surprisingly, the Mexican cuisine and taco options were underwhelming, which is disappointing for a resort in Mexico. Vegetarian options were limited, both in restaurants and room service. Towels: Getting towels often involved a 20-minute or longer wait, which was frustrating. Seating: The number of chairs was insufficient for the number of guests. To secure a chair, we had to reserve one as early as 9 AM. VIP Credit: The $200 VIP credit coupon felt misleading, as services cost $180–$300, and only $40 could be applied per service. Shared Spaces: Guests from the sister property, Secrets Resort, often used Breathless pools and beach chairs, further contributing to overcrowding.

Stayed 5 nights in Dec 2024

10/10 Excellent

Leoaida P

Travelled with partner

1 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an amazing experience for us. Staff was great

Stayed 3 nights in Dec 2024

4/10 Poor

Chu Yue

Travelled with partner

1 Jan 2025

Disliked: Cleanliness, property conditions & facilities

The bedsheets gives rashes to your skin. The food tasted ok but the service is bad. The beach is full of rocks and seaweeds was not able to swim.

Stayed 5 nights in Dec 2024

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Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

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