8/10 Good
Jeremy
Travelled with family, Travelled with partner
27 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Emerald Suite, Building 10 on the bottom floor. We frequent Excellence properties and wanted to try this one out. You definitely get more for your money with the Excellence/Finest brand. Our room was supposed to be ocean view but was obstructed from over grown greens which they cut down the very last day.
We had couples massaged. There is no plunge pools at the spa for water therapy like most other resorts, the steam room didn’t work and very cramped locker rooms with only one bathroom stall to change.
The food was very very good with an awesome buffet. You have to upgrade to the Prive package to even get liquor in your room if that matters to you. The Lobster at every meal was excellent and that in itself was worth the price if you like lobster. The facilities are massive which make it quite hard to get around if you don’t prefer to walk 1/2 mile in dress shoes or wait for a cart to come around. There is no grand entrance with a lobby bar like we were used to.
We were there for the World Series with intentions of watching the game and getting bar food at the Sports Bar. There is no food here so plan accordingly. You get popcorn and hot dogs on a roller.
The overall experience was great but definitely not 5 stars and will not spend hard earned money to return here.
Jeremy
Stayed 4 nights in Oct 2024