Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)
View from room
7 bars/lounges, swim-up bar, poolside bar
Couples treatment room(s), sauna, hot tub, steam room, body treatments
7 bars/lounges, swim-up bar, poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Hot tub
  • Room service
  • All-inclusive
The price is AU$689
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Arrecife de Puerto Morelos National Park
    ā€Ŗ1 min walkā€¬
  • Xoximilco
    ā€Ŗ13 min driveā€¬
  • Moon Palace Golf Club
    ā€Ŗ15 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ19 min driveā€¬

Room options

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Day bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite - Deal of the Day

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Tropical View King

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Natura Resort & Spa - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The buffet restaurant, World Cafe Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the 2 hot tubs, free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Ventura Park Cancun.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Xoximilco - 13 min drive
  • Moon Palace Golf Club - 15 min drive
  • Puerto Morelos Beach - 22 min drive
  • Petempich Bay - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ā€ŖGrand Central Buffet - ā€¬17 min drive
  • ā€ŖAgave Mexican Cuisine - ā€¬2 min walk
  • ā€ŖThe Grill - ā€¬18 min drive
  • ā€ŖCusco - ā€¬18 min drive
  • ā€ŖLobby Bar - ā€¬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Natura Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 9 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

  • 553 guestrooms or units
  • 8 levels
  • 9 dining venues
  • 7 bars or lounges
  • 12208 sq ft of conference space
  • 1134 sq. m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 spa tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (12,208 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking and access to the heated pool. This property accepts Visa, Mastercard and American Express. Cash is not accepted.Ā Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

What is the cancellation policy at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on 26 Jan 2025 start from AU$688.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Natura Resort & Spa - All Inclusive?

Yep, Dreams Natura Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Natura Resort & Spa - All Inclusive?

The closest beach to Dreams Natura Resort & Spa - All Inclusive is Delfines Beach (15.1 km).

Is there a spa on site at Dreams Natura Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Natura Resort & Spa - All Inclusive. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Natura Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

Does Dreams Natura Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive features 4 outdoor pools, 2 hot tubs and a health club. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Natura Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Dreams Natura Resort & Spa - All Inclusive.

Is Dreams Natura Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Natura Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Natura Resort & Spa - All Inclusive?

No, Dreams Natura Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Natura Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Natura Resort & Spa - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 716 out of 1402 reviews" "
Rating 8 - Good. 319 out of 1402 reviews" "
Rating 6 - Okay. 156 out of 1402 reviews" "
Rating 4 - Poor. 113 out of 1402 reviews" "
Rating 2 - Terrible. 98 out of 1402 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexis

Stayed 3 nights in Sep 2024

8/10 Good

Yanelys

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Beach front plus lots of pools & lounge space. Room was lovely & well stocked. Espresso coffee maker in room. Balcony with jet tub. Lots of easy dining options.
Stayed 7 nights in Oct 2024

4/10 Poor

Lionel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There for a wedding but not what I expected, water down soda or pop funny smell by the lazy river, zip line and some water slides sometimes closed for maintenance, I asked for well done burger and got some barely cooked nasty burger, broken long mirror in our room that was preferred we needed for wedding, complained and told me I had to upgrade to master suite to get a mirror that in the first place shouldā€™ve been there but the people before me broke and I guess itā€™s my fault. Wow what a joke for all inclusive.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and kind. From valet parking, front desk, waitresses, kids club staff, bartenders, house keepers etc.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tuyet

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Oct 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a fantastic time at Dreams. We will definitely be back!
Stayed 4 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks and food inconsistent. Have had better ecoerience at other Dreams locations.
Stayed 6 nights in Oct 2024

10/10 Excellent

Timothy, Bettendorf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great amenities, wonderful staff
Stayed 3 nights in Sep 2024

4/10 Poor

Samuel

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like mildew upon arrival and poor service. The transportation company they used are a whole bunch of scammers. The driver purposely dropped us off at the wrong terminal while he had his crew guiding us inside so he could leave. Then the same crew told us itā€™s the wrong terminal and had to pay $60 to go to the right terminal. (THIEVES)
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property! Always something to do, would definitely consider coming back
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! It was SUPER clean, beautiful, fun, gorgeous ā€¦ā€¦ it was everything
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Do not recommend! Seriously! While we were there our electricity went out twice, they gave us the wrong room and forced us to switch at night while my baby was sleeping, both the elevators to go up to our room stopped working, our mini fridge stopped working so we lost the breast milk we had and to top it all off one of the shades wasnā€™t properly secured, it flew off and landed on my wife and baby. With that said, even if we werenā€™t so unlucky during this trip, the food was subpar and the beach was gross. I never post reviews of complain either but if I was considering calling my credit card to complain Iā€™m definitely letting others know about the absolute waste of money this place is.
Stayed 3 nights in Oct 2024

2/10 Terrible

judith quinto

Stayed 3 nights in Jun 2024

6/10 Okay

Nancy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was so incredible. We had a rough start at the Japanese restaurant. Our food was not good and took hours. Our waiter was awesome but you could tell they were understaffed. The other restaurants were awesome. We really enjoyed Oceana and our waiter Elin gave us the best service. The kids activities were great and the buffet was a hit for our whole family. The only reason I donā€™t give it a good rating is because the actual ocean water was disgusting. Iā€™m not sure it wasnā€™t sewage. It smelled horrid and was brown. We walked a few resorts down and it was pretty on both sides so something was definitely off there. But besides that we did really enjoy the resort as a family.
Stayed 3 nights in Oct 2024

10/10 Excellent

Candace, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!!! The staff was so helpful and nice. The upgraded amenities made my stay even more wonderful. The food was great and not expected.
Stayed 3 nights in Oct 2024

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro Hernandez, Half Moon Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at Dream Natura since the first day they received us rooms were nice and clean and they came and checked on us a few times to see if we needed anything also all the restaurants were amazing food they had options the service was excellent buffet need a little more variety but overall great
Stayed 5 nights in Oct 2024

10/10 Excellent

Adanna Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Oksana

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend. Staff is highly unprofessional, very confusing about their instructions and misleading. During check in weā€™ve been asked to remove electronics from the bag and hand them to the receptionist only for them to lose our items and giving us hard time finding them. The hotel is extremely old, I donā€™t remember the time in other resorts when it was as dirty and stinky as in here. Poor food quality and little to no variety. Beware of fish quality especially. Most of the things are coming from yesterday's leftovers. VIP amenities were good, but not the best. Weā€™ve visited one of their scam-oriented time-share offerings to get two massages and a romantic dinner. Not only the sales pitch was very misleading and a complete fraud, but also the romantic dinner option ($250 value) was of an extremely poor quality. This type of a dinner would cost less in the U.S. Massage was good, but I would never spend $240 that they request for it. Even though those things were provided to us for free, the staff made every possible move to prevent it from being free although being repeatedly promised as being free of charge. Last but not least, our flight got canceled due to the hurricane, and we found a price online to extend our stay but decided that maybe due to the circumstances, the hotel staff would be more accommodating, but they were not. Even though Inline price was 2x of what we paid when initially booked the hotel, the receptionist asked 4x of that value.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aleksandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to spend family vacation! Very clean, stuff was really nice and accommodating!
Stayed 6 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a wedding and had an amazing time. The place was beautiful and amenities were great with the all inclusive. Staff was friendly and attentive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vina Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was very helpful. Lots of food options.
Stayed 4 nights in Oct 2024